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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 2,521-2,530 of 34,238 reviews
Jun 17, 2020
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5 out of 5 stars review

Great features - simple instruction - ez start

We live in Florida right near the coast and this will be a blessing when the Hurricanes hit and we loose power. I followed the simple instructions for gas & oil, I put the wheels on and started the generator 30 minutes after it was delivered. I checked all the connections and everything works perfectly.

Review from westinghouse.com
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Jan 17, 2023
pilgrim689
5 out of 5 stars review

Easy setup and propane-to-gas switch, very loud

Pros: * Easy setup and works as advertised * Transfer from propane use to gas is easy * fuel gauge up top can let you know approximately how much gas is left in the tank * wheels and lift handle are great to move the generator out before powering it on * build quality seems solid Cons: * really noisy (which is to be expected which a 12kW unit). We powered it down at night otherwise it'd be a nuisance * Some parts came loose during first operation. I'm guessing some fittings weren't tight enough and the vibration got them loose: the two feet (opposite of the wheels) as well as the cover to the air filter. **make sure you tighten everything before first operation** * plastic housing of battery arrived broken. It isn't well protected for shipping I guess. This doesn't effect operation much... Overall, very satisfied with this generator and we're using it to power the whole house: well pump and filtration, fridge, some lights, gas appliances (sparkers for house furnace, water heater, stovetops), lights, and other appliances.

Review from westinghouse.com
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Oct 1, 2020
-Ron-
5 out of 5 stars review

Superb Quality

I bought this generator to replace my old 4200 watt unit from the early 90's. Wow, what a difference! 30A and 50A plug-ins...this thing will power most of my house without any problem. The propane/gasoline feature is very nice to have too, not to mention the remote start. Just push a button and start it from the comfort of your house. It was easy to assemble, and the instructions are very clear on how to maintain this unit. I would recommend this generator to anyone that that is looking to upgrade. Very nice!

Review from westinghouse.com
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Sep 29, 2019
Bernard
5 out of 5 stars review

Versatile Generator W9500DF

I didn't get to finish my first review so I'm starting again. I received this generator in perfect condition. No marks, holes, or damage to the shipping box. Set up takes minutes to attach the wheels, fill with the oil provided, and I charged the battery. I started it for the first time on propane with the remote start feature. It cranked a few seconds to purge the propane hose and fired right up. The unit ran smoothly and with less noise than my other smaller generator. The features, controls, and smooth operation make this the best generator I have ever had.

Review from westinghouse.com
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Jan 13, 2023
RockridgeSedona
5 out of 5 stars review

Great quality

I was very impressed with the quality of this machine and the attention to detail. I was thinking of replacing the wheels to eliminate some vibration but after looking at the wheels provided they are not "hard" plastic but have some flexibility to them which would be similar to run flat tires that I was considering as replacements. This machine has all the features that one would find in a stationary back up generator and once the current need for portable power has passed I intend to set it up as my sole back up generator. The dual fuel eliminates the concern for long periods of storage which has always been a concern. No time on the machine as of yet but I expect it to perform well based on the quality of the machine and other comments posted.

Review from westinghouse.com
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May 25, 2022
Chrisisaac1972
5 out of 5 stars review

Top of the line

Being a disabled Veteran, it was seriously hard to get my previous generator started by the pull cord. I needed an electric start. I ordered a when 9500DF and have no issues at all. Plenty of power for RV and my home. The electric start saved my back and many headaches. The overall quality is truly top notch!

Review from westinghouse.com
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Oct 24, 2023
Home reviewer
5 out of 5 stars review

Works as advertised, starts up first time

I bought this for the push button start. It did not disappoint; it started right up. Delivered with a fully charged battery (it comes with a trickle charger, too). I tested gasoline first (ethanol free, although they say it works with regular ethanol gas) and that worked. Then I tested propane and it started right up, too. I haven't had a chance to load a charge onto it; I'll have to wait for the power to go out for that. I had a little bit of difficulty inserting the 30 amp twist lock and I don't know yet whether it's in far enough. That test will have to wait for the next storm.

Review from westinghouse.com
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Sep 10, 2020
Daubie
5 out of 5 stars review

Initial run

Couple of items during setup worth mentioning for future owners. First, the oil supplied is 1.16 liters which the tag says is the capacity. After putting oil in and checking level it was below the level for operation as shown in the owners manual. I added more until mid way in the operation range, didn’t measure how much but probably closer to 1.4 liter total. Second item was the owners manual tells you to connect the battery cables but were already connected? What it didn’t tell you was the cables have a modular plug which is tie wrapped and tucked up under the sheet metal so not obvious. Only after a no start and beginning to troubleshoot did I find the connection. Started on propane for initial run, fired up after a few turns and ran smooth. Plugged in a space heater to check for picking up load and all is well. Did not test 240V connection, still need to install my transfer switch then give it a try to see how well it carries bigger loads. So far meets my expectations.

Review from westinghouse.com
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Dec 28, 2021
straycat
5 out of 5 stars review

Ready for the next outage

Our area had a tornado 3 weeks ago and we were without any power for 3 days. I told myself at that time, this will not happen again. As soon as power was restored I got my laptop out and ordered this machine. Not really wanting to use it but will be happy to if need arises.

Review from westinghouse.com
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Dec 10, 2021
Cop3351
5 out of 5 stars review

Just as advertised

Received the generator in excellent condition. Installed the wheels and the stands, easily. Added oil, hooked up battery, hooked up propane, and hit start on the remote. She cranked right up. Looking forward to years of service from this generator.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277