Purchased about 3-4 weeks ago. Electrician went to hook-up and test the new generator today and noticed the battery connection wire casing/insulation was frayed/cut exposing the inner wire. In addition, the keyless start fob was not present. I am hoping to have Westinghouse address both of these concerns.

Weown a Westinghouse 7500 generator purchased previously. Works so well I am going to use it for my shop and purchased the 9500DF as an upgrade for my house. These generators are extremely efficient and reliable. Supplied all the power we needed during an 11 day power outage. We were quite comfortable the whole time. Not true for our neighbors. Ended up, the two neighbors on either sid of us were so impressed, they each bough a Westinghouse generator. One a 7500, the other a 9500DF. Love Westinghouse.

The generator appears to be well built and sturdy. Even though the unit is large and heavy the handle for moving and the wheel assemblies are plenty heavy enough for easy location for the day that I need it for power loss situations at my home. Lastly, everything I will need to connect to my household natural gas system is included in the provided set up supplies as well.

Just started yesterday. Initially, I forgot to open the fuel valve, went back to the manual and locate it; no problem. This is a very smooth machine. All controls and warnings are marked very well. It is heavier than it looks in the videos. I will need somebody to help me to move the machine to the site where I am going to keep it. Looking forward to a power cut now.

Just picked up our Westinghouse 9500 generator ! and Unboxed the generator Was very easy to assemble had it up and running in about 30 minutes . Our 50 amp power cord has not come in yet . Will update this review when I can put a load test on this well built generator . At this time I have run my two stage air compressor and a few of my power tools with no problems . We are Planning on running our home during power outages .

Quick and easy set up. I had the wheels and legs on in 15 minutes. Hooked up the hose for propane, added the oil, leak tested the hose, turned on the propane, hit the ignition and Voila! Shut it down, added gasoline, primed the system and hit the igniton again. No problems out of the box. Though this is a tri-fuel unit, I haven't used the natural gas yet but I don't see it being a issue since it will be my last resort for fuel. User manual is well written and "dumb downed" for the average user. Don't have to be a genius to operate this unit. Gauges, inputs and outputs are clearly marked and easy to operate. Hopefully won't need it but feel confident that this unit will operate in emergencies. Thanks Westinghouse!

I ordered this generator for the house and ended up using it two days after receiving it due to Ida. It was easy to set-up and started right away, instructions were precise and easy to follow. I also was impressed with the run time on the gas. First portable generator of this size and I sold! I hope to get many years of use out of this beast.

I purchased this last month and am so pleased with it. It has the power and features that anyone would want. Even a remote start. This is one of the BEST owner manuals I have ever seen. Easy to understand and it explains everything. I am supposed to be getting a free cover just for leaving a review. Who could ask for anything more?

The generator arrived boxed and palletized. Unboxing showed no damage and assembly of the wheels and feet was simple. I filled the oil and gas tanks, but when I tried to start it with the push button start nothing happened. After several tries I gave up and started it manually it ran fine. I let it run for about 20 minutes thinking the battery needed charging, but that did not happen. I checked the battery connections and re-read all the instructions, but to no avail. Then I checked the wires that were tucked up under the control panel and saw two male/female connection wires held together with a zip tie and saw that that was the issue. Once connected, the generator started as it should with the push button. It would have been nice if this necessary connection was mentioned in the start-up instructions.

I Like this product; the auto start is awesome. I have one question though that I seem to can't find the answer to. What is this item that is hanging from the engine, does it go into something or is it just an antenna? See the photo and please give me an answer.