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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (196)

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Showing 2,001-2,010 of 34,236 reviews
Oct 20, 2024
Oldbike1
5 out of 5 stars review

Great quality! Great benefits.

I felt like I needed to get this for the security of my family. With the possibility of power outages and storms I felt it is a necessity. I wired everything up to run things in the house safely. While I will need to manage the amperage drain within the home, I will have all of the necessary power to live well. And with duel fuel capability I can use it for months if needed.

Review from westinghouse.com
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Oct 29, 2023
DougW12357
5 out of 5 stars review

Great features

Shipped earlier than expected. Instructions gave tip on installing feet but not wheels. I managed though. Heavy beast, will not blow away in storm. Battery fully charged. Used propane for first start, fired right up. Features galore. Ready for a power outage.

Review from westinghouse.com
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Oct 3, 2023
GP60
3 out of 5 stars review

Arrived with damaged packaging and dents.

Arrived with damaged packaging and dents to control panel and generator cover on end. Removed cover inspected for damage to wires and repaired cover Added oil and fresh gas to generator. Opened gas valve, several attempts to start were unsuccessful. Started up after a shot of starting fluid and ran without any problems for 1 hour. Shut down and changed oil for rest of break in period. Packaging could be much better, will update after rest of break in and if I receive the generator cover as advertised in the paper work included with product for doing this review.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from eComm

Hello, Thank you for your purchase! We genuinely regret that your product arrived with shipping-related damage. Your feedback is invaluable to us, as it helps us improve our processes and prevent such issues in the future. Please don't hesitate to contact us at your earliest convenience, either through email at support@wpowereq.com or by calling 1-855-944-3571. Our dedicated team is ready to provide you with prompt assistance and resolve any concerns you may have. Thanks, Sydney, Westinghouse

Nov 23, 2024
Craig90
5 out of 5 stars review

Great Product, 5 Star Rating

Just pickup the generator model WGen9500Fc. Unboxing and setting up was very easy per the instruction booklet. Used propane for the fuel source and it started 1st try. Ran 1 chest freezer on the generator and it ran effortlessly, Great Product very glad I got this one.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jul 10, 2023
Goldengirl
4 out of 5 stars review

Great genetator with remote , could not be happier

I bought this generator in June 2023, because of the frequent power outages in my area, I could not be more pleased because this generator is just what I need to power my home, and it even has a remote control to prevent trips outside to start. Awesome!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Nov 17, 2022
WCE71
5 out of 5 stars review

Everything we need and more

I did extensive research on portable dual fuel generators as we live in the desert southwest and during monsoon storms lose power quite frequently at the hottest time of the year and need a dependable generator. At first we thought about a whole house gen set until we talked with people that have them and have had nothing but problems and were considering purchasing portable units. After much deliberation we settled on the Westinghouse 9500DF. We already had a receptacle installed and the house wired for 50 amps with an interlock on the breaker panel. Having a 5 ton AC we needed a high output generator. We decided to put a Micro Air soft start on the AC which dropped the inrush amps to 32. Having the AC, refrigerator and freezer running is not going to overload this generator and still allow extras to be run when needed. We are going to get a separate generator for the well and garage and Westinghouse will be on our list to look at again. We think the right decision has been made using a portable generator to power our home and making that generator a Westinghouse. Simple to service and just run it once a month to exercise the systems and she'll be ready when we need her.

Review from westinghouse.com
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Jan 24, 2023
#1Pops
3 out of 5 stars review

Great generator easy to setup and use

I purchased this dual fuel generator December 2022 and hooked it up to Propane because that’s what I’m going to run it on and it started right up and ran just fine and it’s a lot quieter than I thought it was going to be, fortunately I haven’t got to hook it up to the house yet because the power hasn’t gone down but so far I’m pretty happy with this product, I only gave 3 stars for now and I’ll update after I get to run the house power and post a picture

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from Customer Care

Thank you for the review. If you have any questions or needs, please get in touch with customer support at the number in your manual.

Mar 30, 2022
Deon24
5 out of 5 stars review

Amazing Product

I have been interested in generators for a few years now and glad I found this product. The push to start key set makes it easy to operate so with a click of a button you are ready to go. While it is heavy, the wheels make it easy to maneuver into position wherever you need it.

Review from westinghouse.com
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May 21, 2022
TheCaptain
5 out of 5 stars review

Superb Quality

This is a clearly a high quality generator. Easy to follow instructions to get the wheels on and set up and running. Super easy to start - I am impressed. Haven't had to rely on it for power yet, but I am confident it will be ready when I need it most.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Nov 22, 2021
molson1995
5 out of 5 stars review

Excellent choice

Very simple to assemble the wheels and 2 front stands. I used a 2X4 on the front stands to make assembly easy. It took entire container of oil that is supplied in box with generator. The funnel supplied made it drip and spill proof, just need to ensure that you pour slowly. I only hooked the propane tank up but it started up after 3 auto cranks(used remote key fob). Every start after has been no problem. It’s much quieter than my power mate 6500. Has all the hookups one could need from running power saws to hooking up to transfer switch and running house power. Look forward to using this when we lose power. If you aren’t sure on buying this, check out the unit on YouTube. I was convinced when I saw a video of it running furnace and AC!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277