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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (196)

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Showing 1,971-1,980 of 34,236 reviews
Sep 13, 2022
mick74
1 out of 5 stars review

No Power.

Bought 2 of these generators (New) on line. Both start and run great but neither will generate any power at the receptacles. I was informed that both had probably been sitting in a warehouse for while and the AVR (automatic voltage regulator) had lost it's magnetism. I went online to the Westinghouse parts department to order them, Only to find out that the AVR's I need are sold out. (I wonder why?) P.S. I'm not even sure if this is the problem yet.

Review from westinghouse.com
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reply from Customer Care

Thank you for your comments, and we are sorry to hear about the challenges you are having. Please reach out to us at WestinghouseVIP@wpowereq.com with you contact information.

Sep 18, 2023
Douglas H.
5 out of 5 stars review

Great features and possibilities for the price.

Delivered in good shape in the box on a pallet. Easy setup to get it ready to use. Put the whole quart of oil in it that came with it. I may have missed it, but I couldn't find the oil capacity spec to double check how much oil I was supposed to use of the quart, but it seemed to take the whole thing. I will check the level again before next use. Hooked up the battery, put gas to it, and it started right up beautifully with the push button. Let it run 20-25 minutes unloaded to let the engine start to break itself in. Don't have any feedback on using it yet, but I am really curious to see if it can carry my well. My other ETQ 5500/6250 generator could not cycle my well, even when only the well circuit was on, so that is why I upgraded to this one that was nearly twice the size of the old one. We will see, so more to follow.

Review from westinghouse.com
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Jun 17, 2023
Mitko
5 out of 5 stars review

works flawlessly and is very quiet

I bought the product and after and I had to use it for 28 hours almost immediately. This is the generator I've always wanted, this is what I saw after it's been running all this time. Very economical and quiet. I recommend it to anyone who needs a generator

Review from westinghouse.com
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Nov 10, 2024
D.A.L.
5 out of 5 stars review

Great Features with My WGen9500TFc

I just bought the Westinghouse 9500/12500 Tri fuel generator. After I had reviewed several generators, I decided to buy this model. I didn't expect all these features to be available on a generator. With 3 options for fuel plus remote start and being able to take advantage of a weekend sale, I'm very happy to own it.

Review from westinghouse.com
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Jun 4, 2022
Douglas69
4 out of 5 stars review

Beast of a Generator

This thing is a beast! I was pleasantly surprised with the quality of this unit. The assembly instructions were clear and to the point. I had the assembly completed and was up and running for the break in period right away. I plugged in a larger commercial fan to help cool the unit while running and wasn’t able to make the generator labor even from full “off” to “full high”.

Review from westinghouse.com
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Jul 19, 2020
bcassagne
5 out of 5 stars review

Great power, easy to start

While I haven't used the WGen9500 for very long, the times it has been used has been flawless. The generator starts easily using either the push start or the remote control. Time will tell if the fuel efficiency is as good as advertised, and this was one of the deciding factors in choosing this generator. We live in coastal North Carolina and made this purchase for backup power during hurricanes, so I'm sure it will be tested fully soon.

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Aug 10, 2024
Mamas little piggy
5 out of 5 stars review

New 9500tfc generator

Just purchased today. Unboxed installed wheel and feet kit. Filled with supplied oil. Connected supplied lp gas regulator assembly. Followed specific starting instructions and it fired right up. Also tried starting manually and with FOB. Flawlessly started and works perfect! Great unit and couldn't be happier!!

Review from westinghouse.com
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Aug 11, 2024
DLT_COUNTRY
5 out of 5 stars review

GREAT INVESTMENT!

Excellent results! This ordered unit arrived the day before a hurricane was to hit. We lost power and I fired this product up! Able to power numerous items in our house including 2 window unit A/Cs, 2 Refridgerators, TV, other electronics, internet, lights, etc. Although had to do it separately in shifts - we were able to easily power our water well. We had to run on the generator for 6 days. Instructions said we could run up to 12 hours on a tank of gas but we made sure we did not run out by filling every 8 to 10 hours. The generator is easy to use and had clear instructions. The unit is heavy BUT easy to move around on both concrete and on the lawn because of the retractable handle and big wheels. The unit is loud but who cares when your power is out and you need electricity. I highly recommend this unit!!

Review from westinghouse.com
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May 14, 2025
CatcusJo
5 out of 5 stars review

Works Great

This is actually our 2nd Westinghouse generator, we have one at both houses. The one I have in Texas actually goes out to the deer lease with us as well. I am extremely happy with these generators. Leaving in the South with hurricanes they're great. We have an electrician hook everything up and they run the houses amazingly.

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Nov 17, 2021
“Tim
5 out of 5 stars review

As advertised great product

We purchased for a back up generator. It arrived on time the directions were clear and to the point. I setup the unit and followed the provided directions had it up and running in about 30 minutes. Very nice unit I would recommend to other home owners. Would purchase again.

Review from westinghouse.com
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