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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (196)

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Showing 1,951-1,960 of 34,236 reviews
Jan 21, 2023
chuckles58
5 out of 5 stars review

Stands out from the crowd.

Purchasing my first portable generator was a challenging task. After much research, I decided on the WGen9500DFc duel fuel model. Great features along with a physical size & price I could handle. The duel fuel option gives me versatility to keep things running during hurricane season here in Florida.

Review from westinghouse.com
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Jul 16, 2020
Jareece
5 out of 5 stars review

Excellent Generator !!!

Did a lot of research before purchasing this generator. All my research kept leading me back to the WGen9500DF. I am very happy with my purchase from the unpackaging, to fueling up and hitting the remote start. It fired right up and powered everything I wanted it to and I’m sure it could do more. Very Very Happy. Recommended to a family member and they also purchased.

Review from westinghouse.com
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Feb 8, 2022
Mimi2022
5 out of 5 stars review

Excellent Features-Well Packaged

Purchased product a week ago and began putting it together today. Was impressed with the packaging of the product and the easy to follow instructions to assemble it. I usually have difficulty assembling items but this was nicely described and diagramed. It took approximately 30 minutes to unpack and assemble the wheels and “boots”. Looking forward to using it when needed. Very pleased.

Review from westinghouse.com
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Jul 26, 2024
Ctb731
5 out of 5 stars review

Versatile, reliable, powerful.

We were deeply humbled when this last hurricane hit us last month. We were no strangers to hurricanes, severe storms, and flooding. So when the power went out at 5 am, we were expecting it to return by noon. It took over 5 days for Centerpoint to restore power to our house. This was a rude awakening, especially since temperatures were in the 90's with 90% humidity. We lost a lot of our frozen game, even though we grilled for breakfast, lunch, and dinner. After extensive research, we settled on this Westinghouse Generator. We have a liquid propane refilling station a couple of miles away, which made this generator a no brainer. After running it through it's break in process, we were confident it would serve us well once the next storm hits us. Kinda bummed it doesn't have a 12v output but with all of the plugs, it shouldn't be a problem. I appreciate the spark plug cross reference chart for other brands, just in case we need to replace it in an emergency.

Review from westinghouse.com
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Aug 28, 2020
iounutun
5 out of 5 stars review

house ready

I haven't had to use it in an emergency situation yet. It is a matter when not if. I'll rest easy knowing I have a dependable product made in the USA for a backup power source. Being a native Floridian living in Florida. It will be nice not tripping over extension cords, not to mention the humidity and misquotes in the house.I had an electrician wire my distribution panel. Now I'm ready .

Review from westinghouse.com
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Jan 7, 2023
SARG411
4 out of 5 stars review

Duel Fuel

We just bought this.. it is heavy but easy to put together!! Everything came with it to get it setup and running. Started right up with propane and using the electric start. We tried starting it with the remote start and it backfired really loud and then started… not sure why but it blew out the spark arrestor screen.. tried it again with the push button and it started right up without the backfire. So not sure what is going on with it… but everything else seems to be working fine

Review from westinghouse.com
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Jan 11, 2023
CLee
5 out of 5 stars review

Great looking generator!

I bought this recently and just received it yesterday. I can say the generator looks and feels very well made. The controls all seem very simple and easy to use so I'm excited to get started. I bought this model specifically for its dual fuel capabilities, in fact I plan to primarily power it via LP gas, so very excited!

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Sep 23, 2023
Loquacious1
5 out of 5 stars review

Simple set up and operation

Purchased in July, currently awaiting PG&E installation of transfer ready smart meter...We've had 3 power dips since July and I've only run the generator once for keeping my refrigerator going for 6 hours. Simple to use and much more quiet than I anticipated!

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Oct 9, 2022
Editor
3 out of 5 stars review

Good Generator: Some Problems

It's basically a good generator, but came with some problems. It was a brand new generator out of the box. The 4-stroke engine ran fine, but there was no power coming out of the 120V AC outlets. It did not matter what 120v appliance/device you plugged into the outlets. The main breaker was not tripped. The individual circuit breakers at the outlets were not popped out. I turned the whole generator on and off a few times without any attached load but there was no change. I even pressed the red button on the side of the outlet case with the possibility that this is a reset. No change. The display on the Data Center said it was producing 242 volts at a frequency of 62 hertz. [This indicates it still had it's residual electromagnetic field.) Basically, the Data Center showed the generator was producing voltage, but that voltage was not reaching the outlets. After more investigation, I found the cause of the problem. Both 120V GFI outlets came tripped from the factory. I reset them and got 120V across the hot & neutral on all four outlets now. I also got 120V from each hot to neutral on the 30A & 50A outlets. Hopefully, this review might help someone else who encounters this problem.

Review from westinghouse.com
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reply from Customer Care

Thanks for your review. Please do not hesitate to contact us at support if you have any questions or needs.

Sep 1, 2019
Dylanjude
5 out of 5 stars review

Wgen9500 portable generator

I bought this today and it was so easy to put together. 10 mins max! Install wheels,oil,gas and plug in battery she started right up. Glad to know I’ll be protected by Westinghouse during our next power outage. Which is pretty often here in south Louisiana. Thanks Wish for protective vinyl cover instead of power strip :0

Review from westinghouse.com
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