Setup was very straightforward. Good instructions. Quieter than I thought it would be. Dual-fuel works fine...I tried both but will probably be using gasoline until it is hard-wired and then I'll plumb propane to the same location from our house tank. 2 minor issues: A hose was pressed against the choke lever when I unpackaged the unit. It wouldn't allow the automatic choke to close and the generator wouldn't start until I discovered the issue. It just needed to be bent out of the way. Also, the remote starter fob was clipped to the recoil start handle. I expected it in the wheel kit. Overall, an excellent value.

I bought this generator (model WGen9500TFc) almost a month ago and am super excited for it going forward. I ran it for 6.5 hours to test everything out and it ran very smoothly the whole time! (It was running on the natural gas fuel mode during this test) Seems to be a great product and would recommend after testing it!

I filled it up with oil and gas and the generator started on the 2nd pull after I plugged in the recharger to the battery. Unfortunately the battery was no good on the generator and I found out without any battery power the generator will not start. I will call customer service and see if they will send me a new starting battery.

I am very pleased with the quality and features of this generator. It has all of the necessary features to run my household in an emergency situation, and has the great feature of being able to run on gasoline or propane, which makes it very handy if one or the other fuel isn't available when you need it.

Very easy to assemble with clear and precise instructions on assembly as well as operational, safety and maintenance care. Love the fact that you have so many options to fuel power. Purchased this to replace 2 smaller generators and am very happy so far!

I just got this generator set up and running. Setup was straightforward, and started right up first time, using a 20 lb propane tank to fuel it. I switched on all my back-up circuits in the transfer switch (manual) and the generator carried the loads smoothly. I think this model is very capable and lives up to its Westinghouse reputation.

I bought this generator during a recent power outage and used for approximately 6hrs. It was easy to assemble and I didn't see any damage or missing parts. Once assembled and full of fuel, it started and ran flawlessly all through the break-in period. So far I'm very happy with the machine itself, however I have complaints with the documentation that came with the machine. The remote start feature is neat, but seems pointless considering the manual states the generator should be started before any loads are hooked up. So why would I remote start it, just to then plug things in? Seems pointless but doesn't negatively affect operation so it's fine. First of all, owners manual has a lot of issues with product feature descriptions. The manual mentions "ECO switch" in one paragraph, but the images of the machine with labels doesn't show the ECO switch anywhere. Normally if it's an optional feature, the manual will say something like "if equipped" but this one doesn't say that. It just talks about features as if the machine has them, yet it doesn't. Or maybe it does but it's not labeled correctly??? Also, on one page the manual states fuel capacity is 1.1 gallons, on another page it says 6.6 gallons. Obviously 1.1 gallons is wrong, but I can't help but wonder if it's supposed to be something else? The manual doesn't say engine oil capacity anywhere, so I suspect the 1.1 gallon fuel capacity is supposed to say 1.1qt of oil. The manual also mentions the smart switch connector, but as zero description of what it is or what it's for. I assumed it's for optional equipment, but what? Why can't the manual say something about it? I had to look online to figure out what it was for. Overall, the owners manual is vague at best and leaves a lot of questioning. I'm mechanically inclined and have used generators in the past, but for someone with no generator experience, you'll want a lot better description and operation than what this provides. It would seem the owners manual was written by someone who's never seen the machine or used it. Overall, great machine, poor documentation.

I bought this item Saturday July 6th 2024. I got it and did a break in period on Sunday. Hurricane Beryl came in on on Monday July 8th. The generator worked just fine for the first 4 hours. Then I heard a shift in the sound of the generator and I lost the power to the 2 fans and refrigerator I had running off of it. The generator still runs, it doesn't give any electrical power though. It will occasionally com back and let some power through for 5 or 10 minutes. When it loses power the LED screen goes black and it trips the GFCI outlets. I have tried to get support from the website. I have heard nothing from them in over a week.

Instructions on unpacking and set up are very easy to read and follow. Had no issues on setting up the generator and running for the first time. What is exceptionally useful and easy is the ease with which to be able to switch from gas to propane or propane to gas while the generator is still running. Also like the remote start and stop feature. The data center on the unit is easy to read and helpful. So far it provides the emergency power needs we need with no issues.

I received the generator 4 days ago and it was a breeze putting the wheels and front legs on! I like that they give you oil too! Tried it out after completing assembly and oil and reading the comprehensive manual and it fired up immediately on propane! I don't know if I'll ever use gasoline in it because I don't want to gum up the carb from infrequent usage. I shut down the house power and hooked up the generator to test it out and it ran the house with no problems at all! It seems very well made and I'm sure it will serve me well when the unexpected power failures come! The features it has at the price point its at is great!