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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (196)

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Showing 1,791-1,800 of 34,235 reviews
Jul 29, 2024
JSS68
1 out of 5 stars review

Stopped working after 1 use and 1 less than year.

Bought this in August. Started up fine. Tried it on all three fuels and ran my household items as a test. Fast forward 11 months and wont even turn over. Doesn't matter what fuel or battery or manual. Have tried all recommended actions. I have been waiting for 8 days to get a service call back and they cant give me any idea when I will get a call. NO idea what time or what day even!

Review from westinghouse.com
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reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need. Thank you, Zach - Westinghouse

Aug 29, 2021
susan12
5 out of 5 stars review

Stout Generator

Generator ordered 8/21, arrived 8/24. Box was a little torn at the corner but did not affect the generator that was well protected. I have not yet started it up since we still have some electrical to do. Will update this review if I encounter any problems.

Review from westinghouse.com
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Oct 1, 2024
Trailboss69
5 out of 5 stars review

Liked the Duel Fuel Choice and the Remote Control.

I received the generator in June of 2024 and as of this date I have not had to use it but the Quality is excellent, Assembly was minimal and very easy, Duel Fuel (Propane & Gas) was a major reason for my purchase, Power range is what I wanted and the price was very competitive . I'm certain that if I need to use the generator i will not be disappointed.

Review from westinghouse.com
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Jan 31, 2022
Jrob33
5 out of 5 stars review

Great Features

I bought this generator due to the variety of features. The important features for me were the quick connect battery, 4 120 outlets, 30 and 50 A connectors, smart switch ready, and the ability to switch between gas and propane. The setup was very quick and easy. I hooked up and let it run for about an hour with the items that I will want to run during power outages and the generator performed very well. Overall it is a very impressive generator.

Review from westinghouse.com
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Aug 20, 2021
CJames3405
5 out of 5 stars review

Beast Mode

We bought this Generator for the upcoming Winter season and for any power outages that may become a surprise. This Generator is a BEAST! Ran some tests with it and took it like a champ! Construction and Quality look outstanding! I have read reviews about Westinghouse and they are in my opinion # 1 over the other brands out there. This Generator will give me a peace at mind for years to come.

Review from westinghouse.com
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Oct 31, 2022
Jim830
5 out of 5 stars review

Great Generator

Bought this generator as a home power backup during hurricane season. This is one of the few generators that I found with a 50amp circuit. The panel layout is great. The trickle charge feature is a great option. I keep it plugged in all the time. Overall, it is super-simple to operate and very well built. No issues so far and don't really expect any in the future.

Review from westinghouse.com
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Jan 12, 2022
secretsong
5 out of 5 stars review

Mechanical and electrical marvel

I'm an engineer and researched diligently before deciding on this monster of a generator! It's everything you could want or need for backup power. Impressively built for many years of use and very easy to service. Westinghouse is a great name for quality, I know because I worked for years for their competitor (which I'll refrain from naming). I have not found anything negative to mention about this generator. It's a well thought out build. Even the balance of the machine when moving it is impressive. Although it weighs over two hundred pounds, my petite wife can wheel it around with ease. Awesome power in a small package!

Review from westinghouse.com
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Dec 6, 2021
LindaWylie
5 out of 5 stars review

So many features!

We bought this to be sure we had power for the essentials after the Texas grid issues last year. One broken outdoor faucet replacement cost 25% of the cost of this generator. We are so pleased with the performance. And so many extra features. We love the Dual Fuel option.

Review from westinghouse.com
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Jul 18, 2020
Frodo
5 out of 5 stars review

Perfect for us old timers

Replacing a unit with about half the power but with only recoil start. I’m at the age and shape now that it’s not a guarantee that I’ll have the strength or endurance to get it started. With this unit both myself and my wife feel comfortable in knowing that we can maintain our house with this well built and very sturdy generator.

Review from westinghouse.com
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Dec 16, 2021
Tim.
4 out of 5 stars review

Almost perfect

Pros- Easy to pull start considering engine size Set up is a breeze Electric start is amazing, auto choke a bonus! No lack of power, runs everything I could throw at it Abundance of features (main breaker, easy access to all functions, key fob) Gas tank design is a nice detail, contains small drips and spills Cons- No watt meter Fuel gauge inconsistent Longer handle would make it more manageable Oil capacity spec low by 30% High THD vs competition Wheels not wide enough, soft ground an issue

Review from westinghouse.com
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