I received the box with minimal damage (holes in box). After unpacking the paint on the front panel was chipped off. Two out of the four mounting feet bolts would not screw in due to the threads being stripped! I had to use smaller bolts, nuts and washers to secure that I supplied. I hope it holds up.Customer should not have to do that. There was not parts that could be sent as the threads are threaded into the frame. They would have had to send a new unit which I was not going to go through all that trying to ship this unit back. The unit does not start using push button or remote unless it is warmed up. You have to manually slide choke before starting cold. After warmed up they will start either way. This should not have to be. What's the use of remote start if you have to do that. I ran the unit for one hour and it seemed to run fine.

I bought this generator as I am upgrading my house to 200 Amp service and want to run more circuits than I could with my previous smaller generator. I wanted the option to run a Natural Gas generator so I don't need to keep filling a gas tank during prolonged outages and this unit fits the bill. It was easy to assemble and the owners manual and included items are a plus. Also the remote battery start is a real convenience.

We purchased this generator for backup power. It will run our furnace, our freezers, and my husband’s work computers. It runs smoothly on propane and appears to be great quality. Keep in mind that you may need a qualified electrician to install a transfer switch. We are pleased with our purchase.

This generator is amazing. It has its own battery charger and I keep it plugged in all the time. It can use gas or propane. I like using propane. It's cheaper, cleaner, and so easy to tell when I'm low on propane. I always keep an extra bottle of propane handy, and have never run out. It also has a remote starter and I use it all the time. This is a great product!!!

We purchased this generator to use at a cabin that has no electric at all. We bought it so we can run a small ac, couple of lights, chargers and a well pump. It starts very quickly without any issues. Love the idea of a remote start as well. We purchased the tri fuel in the event that a severe storm takes our power out again we can hook it up to the house natural gas and still have some electric. We look forward to using this for years to come.

We purchased the Westinghouse Dual Fuel 9500 generator in late June, 2020. We were able to set it up and use it this past week during Tropical Storm Isaias. It was easy to set up and easy to use. We were able to run everything we needed. We love the option of running both off of gasoline and propane as many gas stations were without power also. Well worth it!

After having freezer and refrigerator items go bad during power outages and not knowing how long power would be out I decided to invest in this generator. It is very easy to operate, not too loud, and will soon be hooking it up to power my house. It is very well made and the foldout handle is very handy for rolling it around.

Received the machine today, quite heavy, can not be dragged on the floating floor. I have to cut the carton on the drive way, attach 2 wheels, it's very easy to move and drag to the backyard. After carefully reading the instructions, I filled the engine with oil and it was just full. First I installed the engine with a propane tank and then started the engine. The engine starts very easily, a bit noisy but I think it's OK. Then I filled up the gas tank, switched to gas mode and started the engine with the remote. It's also very easy to start up. I am very happy with this start. Tomorrow, if I have time, I will try to connect the power's output to my office to see its capacity.

We received our WGen9500TFc on July 24, 2024. It was super easy to assemble- only two feet and two tires, connect the battery, put oil and gas. There you go and it started! Generator is extremely well built with great features including Tri Fuel feature.

We purchased this generator as a backup for our home if the power grid goes down at anytime and it powers our entire home! We had it wired by an electrician into the electrical panel with a lock out switch to protect anyone from being electrocuted. Best purchase we've invested in for our home in quite some time! We rest easy now and I highly recommend it as a home back up to anyone.