Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars
34.3K ratings34.3K reviews
  1. 5 stars86% (29.5K)
  2. 4 stars12% (4,135)
  3. 3 stars1% (336)
  4. 2 stars0% (98)
  5. 1 star1% (198)

Member photos

  • +54 images
Sort by |
Showing 1,651-1,660 of 34,322 reviews
Sep 26, 2020
Reviewer name: chris579
5 out of 5 stars
5 out of 5 stars review

I’m happy

I just bought this a week ago and received it yesterday. I couldn’t get it to run. I found the fuel solenoid valve on the bottom of the carb gummed up and sticky. Cleaned it up and it fired right up. It runs fine but I probably need to rejet the carb for my elevation. I load tested the unit with two 1500 watt space heaters and looked at the sine wave with my oscilloscope. With no load the sine wave is a little noisy but with a load it is surprisingly clean. I have only ran it on gas but I like having the option to run on propane. I’m happy and satisfied.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Dec 20, 2024
Reviewer name: *CJC*
5 out of 5 stars
5 out of 5 stars review

Life saver

Bought this generator about a month and half ago and we experienced our first power outage today. This generator was simple to set up and easy to use with the included instructions. This generator was able to handle all my essentials we needed within the house. The tri-fuel capability offers flexibility in fuel options, providing convenience and backup power sources.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Nov 16, 2020
Reviewer name: jgfong
4 out of 5 stars
4 out of 5 stars review

New Generator

Upon receipt I tried to get the generator running. The battery doesn't charge, so the electric start and the remote start do not work. I tried to get assistance but have not heard back from Westinghouse. I can manually start the unit, and it runs well. It is relatively quiet and can be moved pretty easily, with the fold up handle extension. I haven't needed it yet, but I believe it will do what I need. Now, if I could only get some customer support!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Dec 15, 2022
Reviewer name: FNS10
5 out of 5 stars
5 out of 5 stars review

Great service

We bought this generator in 2021. We got hit by hurricane Ian in Cape Coral, our generator died on us shortly after, we called several times to help us with the generator, in the long run they helped us get a new generator. We spoke to a very nice lady who followed up with us! Customer service is great!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Aug 12, 2024
Reviewer name: Zach1999
5 out of 5 stars
5 out of 5 stars review

Quality generator and a good price

Was worried about the weight but it was shipped on a small pallet which made it easy to put on the wheels. Had an electrician install a transfer switch on the outside of my house and the generator was able to power the whole house include the AC. Happy with this purchase.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jun 30, 2024
Reviewer name: AWIV
5 out of 5 stars
5 out of 5 stars review

Better Late Than Never!

We purchased this unit 3 years ago, but did not have a chance to set up until now. There was Just no time to take it up to our cabin. Boy what a difference from the 40 year old Homelite generator that we have been using. We tried both propane and gas. Works great on both fuels and runs everything we need for our remote location.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
May 17, 2021
Reviewer name: Ted61
5 out of 5 stars
5 out of 5 stars review

Huge bang for the buck!

I bought this in September of 2020. Everyone that I know with a generator offered the same advice on what to buy...get as big as you can afford and the more outlet options the better. This one really shines in all of those. We have used it twice since we got it. It ran all night on a tank of gas and it ran 2 space heaters, multiple lights, TV/Satellite, and fridge without a whimper! The only negative I can think of is that it does make some noise. But the sound of no power is deafening. Another big plus is the dual fuel option. You never know when gas may not be available and your propane grill may save the day!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jan 7, 2022
Reviewer name: AMBrown
5 out of 5 stars
5 out of 5 stars review

Everything Included

I purchased this Generator to use as backup for my property and as a source of portable power. It had all of the features I was looking for. I liked that it includes everything you need to get up and running (Oil, Propane lines, Funnel to fill it, and the wrenches needed to put the wheels on), this made setup super simple.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Aug 26, 2021
Reviewer name: Kenneth92
5 out of 5 stars
5 out of 5 stars review

Great Features!

I mainly bought this generator to do some welding where I'm not able to plug into the grid and for the occasional power outage. I went with this one for the wattage but also all the extra plugs and accessories that you can run on this machine. Being able to run gas or Propane with a flip of a switch is extremely handy if you are out of either gas at a given time. 3 different ways to start the engine is also nice. Very versatile generator with lots of power to handy small to big loads. It's also very beautiful with the black and blue!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Aug 30, 2020
Reviewer name: Tom52
4 out of 5 stars
4 out of 5 stars review

Power outage use

Bought it a month ago and set it up with house plug and 50 amp cable to run our well and major house needs. Just a week later we lost our power as a result of the big lightning storm in California. Worked fine. Only complaint so far is that the 50 amp outlet on the unit is too close to the wheel. The only plug and cord we could find has a 90 degree angle and we had to take off the wheel. The Westinghouse 50 amp cable was out of stock at the time we ordered the unit.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277