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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (196)

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Showing 1,631-1,640 of 34,235 reviews
Jun 30, 2024
Rob80816
5 out of 5 stars review

Perfect Backup for Home

I bought this generator for my mountain home backup. Runs my well, septic and half of my home for Frig, Freezer and Furnace. Able to run on continuos feed with NG from my house or propane tanks when moving around. I would use gasoline as a last resort so as to not have it get old in the tank. Really Happy with purchase. Starts easy and relatively quiet.

Review from westinghouse.com
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Jul 4, 2024
tony904
2 out of 5 stars review

have not power up system as of yet

When first power on it appeared to work fine, after about 15 min. it started to surge as if no fuel. Unable to rectify problem......after several starts at least 6 times....it sounded like it cleared up and was running normally....will have to monitor

Review from westinghouse.com
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reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you. Thank you, Zach - Westinghouse

Nov 9, 2021
bob71
5 out of 5 stars review

Happy I Bought The Westinghouse Genny

Well packaged and easy to install wheels and mounting feet. Connected the battery cable and the battery charger. Filled it up with the included oil and filled gas tank. Then made sure the fuel selector was set for gas, turned the fuel valve on, turned battery switch to on and pushed the start button one time. The generator fired up, ran smoothly and wasn't as noisy as I thought it would be. Had looked at different generators and read all the reviews I could find. The Westinghouse just had all the features and great reviews and I am happy I chose it over the others. Only purchased this for power outages and will be having an electrician set it up for whole house power when needed. Been without power a couple of times before and decided this was a good investment to make.

Review from westinghouse.com
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Sep 27, 2024
TG2024
5 out of 5 stars review

Great! First Timer

I bought this since we do live in Florida and have power outages due to storms. This is my first time ever having a generator so I was hesitant/nervous on what to do. Instructions for this are clear and set up was easy. Glad I made the purchase to have an extra layer of protection in case of storms. Very easy to use.

Review from westinghouse.com
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Jan 30, 2024
mrfixer
1 out of 5 stars review

great bang for the buck!m

Bought this to replace an old generator with a new wgen9500dfc . Set up was easy with the directions and all the extras supplied with the generator to get it up and running it's a big plus. Ran it for an hour break in period and new oil put in and we're good to go.It starts real easy with the remote fob . I THINK IT'S A GOOD BUY FOR THE MONEY .

Review from westinghouse.com
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reply from eComm

Hi, Thank you for your purchase! We're thrilled to hear that the setup was easy, and it's great to know that the generator's features are meeting your expectations. We appreciate your feedback and look forward to your updated review once you get the chance to fully experience your Westinghouse generator. Thanks, Sydney, Westinghouse

Jun 20, 2024
racer2.0
5 out of 5 stars review

Well built and easy to assemble and utilize.

The generator assembly was quite easy. The guages and connectors are easy to read and use. Machine is well designed and will be an excellent asset when winter storms cut power to our home. The motor started right off on first try and is fairly quiet for its size. I am pleased with my purchase.

Review from westinghouse.com
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Sep 21, 2023
Happy Customer 99
5 out of 5 stars review

Great Generator. Highly Recommend

I bought this generator a few weeks ago. Timing couldn't have been more perfect. Had a storm take down my power lines and had no power for a couple of days. Fired this right up and it started instantly, great back up generator and plenty of power for my well, stove, furnace, etc. I need to upgrade to a bigger transfer switch and then this should be able to power my entire house in an emergency.

Review from westinghouse.com
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Oct 12, 2021
Franky2
5 out of 5 stars review

Great backup power

Purchased for backup power to home. The WGen9500DF has plenty of power to do just that. Having the dual fuel option is quite nice for bad weather when I can go to get gas. I can use the LP gas tank from several other items I have on hand. I recommend this as a good backup.

Review from westinghouse.com
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Sep 6, 2022
JoeMalt
4 out of 5 stars review

Very capable generator with a few caveats

Received my Westinghouse 9500DF generator, and overall I'm very pleased with it. I set it up this week to connect to my transfer switch to power some critical circuits in my house during power failures, which are unfortunately very common in the winter here in the Poconos. Contrary to other reviews, I found the owners manual to be completely accurate. I'm running the unit with gasoline, and I also have a 40lb propane tank hooked up for longer outages. Switching between fuel sources while the unit is running is very simple, though the unit will stumble while the fuels are being purged, so I recommend removing load during a switch over to avoid a stall. Starting the unit using the electric start is a real pleasure compared to the recoil starter on my old unit. A couple of caveats that aren't clear in the pre-purchase material: 1) The 14-30 plug on the unit provides a maximum of 30 amps, as expected, but be aware that this means a maximum wattage of 7500 watts is intended to be carried on that cable. If you need the full 9500 running wattage, that can only be supplied by the 50amp RV connector, which will not hook up directly to a 30 amp transfer switch. 2) In order to use the electric start (on the unit or using the remote) the battery switch on the generator must be in the "on" position. This limits the utility of using the remote starter unless you've anticipated a power outage and had the forsight to turn the battery switch on. 3) The comes with a bonded neutral, which may not be appropriate for use with older transfer switches which do not switch the neutral. In that circumstance, instructions are provided to make a minor alteration to unbond the neutral, but if you do, be aware that the GFCI protection on the built-in outlets will be lost, which could present a hazard. Better to not use the built-in outlets if you're going to be unbonding the neutral. Overall, a very solid product. I'll be sure to follow up after I've used it through a northeast winter.

Review from westinghouse.com
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Oct 31, 2021
JTN-35
5 out of 5 stars review

Great Generator!!!

This generator was easy to assemble. Ten minutes wheels and leveling legs where on. Oil added, gas put in tank, propane hooked up. Ran 2 hours with 1 gallon of gas (still some in tank) then turn handle from gas to propane without missing a beat. Ran another 2 hours. I had all lights on in house, 3 bathroom fans, 1 tv, ran dishwasher, washing machine, 2 refrigerators, microwave and a basement dehumidifier. Ran the furnace for heating as well. I used the 14-30 outlet to a manual interlock. This generator kept up without missing a beat. Extremely happy with this purchase for emergency power. After researching the Westinghouse generators kept coming up top of list in all reviews. Seems to be a very well built machine.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277