Shipping was painless. Dropped off at my door. Only negatives were that the frame was scratched on the bottom from the cardboard coming apart and the generator getting dragged across the floor somewhere. Also, one of the holes that the wheel axle threads through had a small metal stub that made it impossible to slide the axle through. It took a bit of filing, but I removed it and it's fine. Generator seems good, not great, quality so far. Started right up and runs fine. Happy with my purchase.

Just had this delivered after the big Texas freeze a few months ago. The build quality is very impressive as are all the features. Super easy to assemble out of the box and the included parts and oil are a huge plus. Wish i would have ordered this sooner

Usually when I purchase a product, I have to tighten all the fasteners, replace missing bolts or screws, brake out the paint etc... Not with this unit. didn't find any problems. I was impressed by the quality finish and frame welds. I did elect to us the synthetic oil and did not use the one supplied. Generator stated right up, remote works, LP hose included!

I have been able to run the unit each month while it sits in standby, but only on propane. I can not get the unit to run while using gasoline. I want the unit to work properly since we do have spotty outages in our area with spring and fall storms that leave the power out for 1-2 days at a time.

We bought this (new) to prepare for another winter in South Texas, which may see some days without power. We tested it out and it works great so far! A couple of items that we noticed: -- The bottom frame was all scratched up, like it might have been used or beat up during manufacture (see pictures) -- The quart of oil provided didn't fill up the oil sump...only made it to the "L" reading on the dipstick -- First start was a little rough, but it ran great after a few false starts -- It is really heavy! Be careful trying to move this around. The wheels are plastic, but seem to support the weight sufficiently -- There are a lot of switches, dials, and widgets to attend to. Be sure to read directions carefully!

I looked so many generators doesn't has start butt. I found Westinghouse generator, model # is WGen9500TFc. It's a great generator for women like me to start it up with this control butt. I recommend this generator to everyone! Thank you Westinghouse

Purchased a month ago. We have already appreciated its robustness following several power outages resulting from early winter storms while maintaining almost the same facilities and comfort. Double power supply is a considerable advantage. Remote start allows you to interrupt without having to face the winter cold.

Lost power 9/26 topped off oil and added fuel been running ever since and gett about 12 hrs on bottle of propane. Started right up and hasn't skipped a beat , would highly recommend and won't ever be without one again. Thank you for a quality product!

Bought this primarily to use with propane. Have tested it with 20 lb tank and hose that came with the unit and all went well. Really good machine at a fair price. I especially like the electric start which worked perfectly. I haven't tried the fob start function yet, but nice feature to have. One minor point: the electric cable I have for the 50 amp outlet has the angled plug. Because the wheel is directly below the 50 amp outlet, an inline plug would be easier to insert.

I purchased this generator in the event I loose power. I took in consideration that it had both electric/pull start capabilities. Also it had a 50 amp outlet. The generator started its first time right out of the box. I tested the generator loaded with an air compressor ,wall mounted AC, hot water heater and lights. The generator took care of the loads with no problems.