I bought this generator a little over a month ago, power went out in my moms house attempted to use it for the first time and motor was locked, power cord did not let me pull it, as well as the push to start option did not work. Followed all instructions of manual. Been trying to use the warranty for over a month but still have not been assisted with getting generator fix/replaced!

I have yet to use my generator under load, but so far I am very happy with my purchase. It was easy to assemble and has some great features! After adding oil and hooking up the battery and connecting my propane tank the generator fired right up. The key fob is a nice addition. The users manual needs an update as it had me disconnecting battery terminals when all I really needed yo do was connect the battery via an interconnect. All and all, I am happy with this product.

For a long time I thought about getting a portable back up generator for an emergency. After researching and comparing, it came down to two generator. The Wgen9500DF and a competitor with the same feature. However, the Wgen9500DF had two features ( my wife liked a lot) the other brand didn’t have. The Remote start and the smarts switch box. I bought this generator after the winter storm 2020 hear in Texas. Also they expected the rolling blackouts during the summer so not wanting to be without electric power we decided on this generator to run the whole house. I have tested the generator running the 30 amp twist lock outlet on A wet dry vac and jigsaw and reciprocal saw with no problem. Have not wired to the house yet but will give a follow up review once it is completely connected.

I researched the heck out of buying a replacement generator to power my well pump and water heater along with a few other choice circuits. This was by far the lowest price, highest watt, dual-fuel generator out there. So far I have only tested it and changed the oil as we have not had any power outages yet. The only two issues so far is Westinghouse (due to liability, I'm sure) won't give me a straight answer on how to hook this up to a 100 lb propane tank. They keep referring me to a licensed plumber. And, the fuel gauge hasn't worked from day one but one call the tech support and a replacement is supposed to be on the way! Very happy so far!

This is my second Westinghouse generator. They are just so dang reliable without the higher price of the brand that starts with an “H”. My dad had been hinting that he wanted my original one, so purchasing the new one made for a good excuse. Ultimately, we both get new generators because that thing has been and continues to be solid as a rock! Everything about this new generator screams quality. Out of the box and initial start up she “purred like a kitten”. Best surprise ever, it has a remote control:)

Just delivered today. Easy assembly with everything needed including engine oil. Hooked up to propane and fired right up. Used electric start for initial start then tried the pull start. Very easy to pull start, only one pull required. Remote start is a nice feature for a standby generator. Very good range on the remote. Powered by large shop with no issues. Very satisfied.

I bought this to have just in case after experiencing 11 days without power after hurricane Helene. Setup was rather straight-forward, and it test-ran on propane just fine. I don’t plan to hook it into my house, so I bought adapters to run regular outlets for the 240 connectors. It should keep my backup heaters and fridge running continuously if needed, with a few lights and phone/laptop chargers too.

Luckly I haven't had a power outage yet but I have hooked it up twice to test it out and it worked perfectly both times. I killed power to the house powered up the Generator put the house on it,ran A/C,Hot water heater and ran water until the pump came on and it handled it fine. Really pleased.

Just received this, and easily installed wheels and feet. Added oil and a little gas and it started on the first try. I had tried a duel fuel model, but was not happy with it. It does weigh a little over 200 lbs, but easy to move with the wheels. I should not say that I can't wait for the power to go out to give it a work out, but I am positive that I will be protected with this unit.

I originally had a diesel generator that could power my whole home in a power outage, this unit is not only has more wattage, but is insanely quiet. I couldn't believe when I first started it how quiet it was. Everything worked as it should, so far I am impressed with it, after I finish the break in period I will hook it up and give it a crack at powering the entire home.