Purchased about 3-4 weeks ago. Electrician went to hook-up and test the new generator today and noticed the battery connection wire casing/insulation was frayed/cut exposing the inner wire. In addition, the keyless start fob was not present. I am hoping to have Westinghouse address both of these concerns.

This model generator exemplifies excellent craftmanship, it will power everything in my house including the AC! It purrs quietly compared to most other brands and the remote key fob is a great feature! The 3 year warranty beats the 3 month or 1 year warranty other brands offer. Highly recommended.

The feature set on this generator for this price point is amazing. It will be able to power my entire house when I have and outage. The ability to swap fuel sources on the fly without shutting down is great. My parents have a dual fuel Champion generator and they need to shut it down in order to swap fuel sources. The remote start is a great feature too. I have my generator hookup out by my shed about 75 feet from my back door. All I need to do is preposition this generator before a storm and when the power goes out I can start it from my back door without even going outside.

We are very happy with our generator purchase. The shipping was timely and it arrived in perfect condition. The manual and setup were easy to follow. We did start it up and it ran perfectly. We really like the manual start button and bonus remote start feature. This generator has enough power to run everything we will need during a power outage.

Unboxed and assembled right after it was delivered. Packaged well. Connect 20 LB LPG tank. It fired right away and no problems experienced during the first 2.5 hours of break-in testing using both 120v outlets. Used a 500w work lights, a clothes iron, and portable heaters for break-in loads. Iron and heater cycle on and off to automatically vary load. After 1 hour switched to gasoline. Started right up. Seems to be a well thought out design. Having both a 30 amp and a 50 amp 120/240 outlet provides user with more options for connecting generator such as a stick welder. No problems found with assembly. The only thing I noticed was the yellow cap (Part 2.5) over the propane connector fitting on the generator required a pliers to remove. It was cross-threaded and it shed plastic shavings which we carefully removed so as not to cause problems with the internal working parts of the regulator.(PRESSURE REDUCING VALVE part 2.4) The where two occasions of "backfiring" on restarting the unit when unburnt fuel ignited in the exhaust system. Could have been operator error. We chose this unit because of the dual fuel option, fuel consumption, 3 year warranty, and the price. I would have preferred a smaller inverter type unit but with an all electric house we needed the watts this one provides. We thought it best to over size rather than continuously run at a smaller unit at capacity. Thank you Westinghouse!

This is my first generator I purchased in my life. After looking at others this is the one that I came back to with the features it has. Has plenty of power and works great. I tried propane first and ran on regular gas. Started with no issues. So far I have a week with it. Product was shipped on a pallet and delivered to my front door with any damage. Well packed and strapped down. It is heavy though especially looking at generators of this size. When you add gas to the tank it does add more weight. So keep this in mind if you're a first time generator buyer like me.Generator started everytime with the electronic push button swith and remote fob. One thing I'd like to mention is I can't seem to get it started with the pull start. I tried many times and read through the directions but I can't see to get it started manually. But the electric start turns on the generator everytime without any effort. I have a pull start pushmower that I have no issues starting. But I have yet been able to start it manuall with the pull cord. Not sure if anyone else having that issue. Other than that it's starts up everytime with the electric start.

I bought this Westinghouse WGen9500DF generator as an upgrade to a 4400 watt generator that I have had for a few years. I wanted one that could power the majority of my home and this is just the powerhouse to do it! The dual fuel feature is a must in my opinion. You never know which type of fuel may be more readily available in the aftermath of a storm. The fuel source can be switched from one to the other on the fly which is very nice. This generator is extremely heavy duty and very well built. The remote start is also a very nice feature. I would absolutely recommend this generator to anyone looking for some serious power from a high quality unit. Get it, you will not be disappointed.

I brought this generator a month ago and just open it today because the power went out and I build me my own generator breaker panel box with a rv plug, I have to say that this generator have a lot of power and really get the job done. I will recommend this product to everybody its one of the best I ever had you cant go wrong with it I promise and the price is a good price

I HAVE HAD VARIOUS GENERATORS OF DIFFERENT MAKES AND MODELS IN THE PAST, AND FOR THE MONEY THIS IS THE BEST ONE IVE BOUGHT. IT WILL WORK AS A STANDBY/BACKUP GENERATOR AS WELL AS A PORTABLE. THE EASE OF STARTING/STOPPING/USE IS GREAT FOR THE FAMILY TO USE IF IM OUT OF TOWN. THE LARGE GAS TANK PLUS THE DUAL FUEL CAPABILITY MAKES THIS AN IDEAL GENERATOR TO HAVE IN TIMES OF NEED/EMERGNECY. I WOULD DEFINATELY RECOMMEND THIS GENERATOR.

I just recieved my generator and was easy to put together. Ran for about an hour on propane and sounded great. Waiting for electrician to come and install what I need on the house. This was out of stock and when it came back in I ordered it and the next day it was out of stock again. Glad I purchased when I did instead of waiting a day.