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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars
34.4K ratings34.4K reviews
  1. 5 stars86% (29.6K)
  2. 4 stars12% (4,148)
  3. 3 stars1% (338)
  4. 2 stars0% (99)
  5. 1 star1% (199)

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Showing 121-130 of 34,405 reviews
May 11, 2026
Reviewer name: Bigk1972
5 out of 5 stars
5 out of 5 stars review

Great value

Purchased the 9500 Westinghouse, has everything you need to get started with the exception of house plug sold separately and gas. Trickle charger for battery and key fob start. Great value!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Feb 1, 2026
Reviewer name: megmorgan
5 out of 5 stars
5 out of 5 stars review

Was easy to set up and get running, instructions are good. We fortunately have not needed to use it for a power outage yet, but the push button start and remote start options are great!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Feb 24, 2026
Reviewer name: Staycool72
5 out of 5 stars
5 out of 5 stars review

A happy customer. Highly recommended

Bought this generator as our old one would not start due to age. I am amazed at how well this worked for us especially during this Blizzard we got. Highly recommended to anyone who needs a new generator

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Mar 10, 2026
Reviewer name: Brokenb
5 out of 5 stars
5 out of 5 stars review

Nice Generator at a price that won't break you.

Happy with it so far. Nice generator at a price that won't break you. Have not gotten a chance to use it and we hopefully will not need to as we bought it for home back-up. We did get it set-up and it started with no problems right out of the box.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Mar 4, 2026
Reviewer name: Ned123
5 out of 5 stars
5 out of 5 stars review

Easy to start

I purchased the generator during the severe Nor'easter when we lost power for several days. The generator was a life saver. It is easy to start and it ran great. I am very pleased with the product

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Feb 20, 2026
Reviewer name: DZCh
4 out of 5 stars
4 out of 5 stars review

Very good generator

Very good generator. It is heavy as had a hard time moving it since it has rear plastic wheels. Things are lined up and displayed (outlets). Haven't tried it on the entire house but just the outlets to 120c

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Feb 13, 2026
Reviewer name: Bill/Mary
5 out of 5 stars
5 out of 5 stars review

Elect start

Got generator, put on wheels, filled with oil than gas, hook up battery and one press of elect start and up and running. About 20 minutes total time and very happy

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jan 30, 2026
Reviewer name: Tony1963
5 out of 5 stars
5 out of 5 stars review

Amazing Generator!

Love this generator! Everything and so much more than I could have ever imagined! This is my second Westinghouse generator! You just can't go wrong with brand! Amazing!!! 👍👍

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Mar 31, 2026
Reviewer name: Optimistic
3 out of 5 stars
3 out of 5 stars review

Will rate after resolution

Bought this slightly over a month ago and it's having issues. Do not want to provide a rating until I see how the issue is resolved with the company, but since it's mandatory, I'll put 3 stars and update afterwards.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from Westinghouse

Hi, Thank you for your initial review. We’re sorry to hear you’re experiencing issues with your unit. We look forward to your updated feedback after working with our support team and fully utilizing the WGen9500. If there’s anything we can assist with, please contact us at 1-855-944-3571 or support@westinghouse.us. Thanks,

Mar 8, 2026
Reviewer name: Jll4
2 out of 5 stars
2 out of 5 stars review

Wont stay running

I bought generator 4 months ago and worked great. Now it has only 50 hours on it and it will start up just fine and maybe run 2 seconds and shut off or 5 minutes and shut off. Starts back up just fine but won’t stay running.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from Westinghouse

Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@westinghouse.us and we will look into the matter. Thanks,