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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars
34.3K ratings34.3K reviews
  1. 5 stars86% (29.5K)
  2. 4 stars12% (4,136)
  3. 3 stars1% (334)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 121-130 of 34,300 reviews
Mar 8, 2026
Jll4
2 out of 5 stars
2 out of 5 stars review

Wont stay running

I bought generator 4 months ago and worked great. Now it has only 50 hours on it and it will start up just fine and maybe run 2 seconds and shut off or 5 minutes and shut off. Starts back up just fine but won’t stay running.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from Westinghouse

Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@westinghouse.us and we will look into the matter. Thanks,

Jan 26, 2026
Kcare
4 out of 5 stars
4 out of 5 stars review

Nice Generator

I am impressed with the features of this generator. Remote start, tri-fuel, etc. It has a reputation as a durable unit. I am in the process of connecting it to natural gas.

Review from westinghouse.com
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Mar 4, 2026
Ned123
5 out of 5 stars
5 out of 5 stars review

Easy to start

I purchased the generator during the severe Nor'easter when we lost power for several days. The generator was a life saver. It is easy to start and it ran great. I am very pleased with the product

Review from westinghouse.com
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Feb 13, 2026
Bill/Mary
5 out of 5 stars
5 out of 5 stars review

Elect start

Got generator, put on wheels, filled with oil than gas, hook up battery and one press of elect start and up and running. About 20 minutes total time and very happy

Review from westinghouse.com
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Dec 21, 2025
Zackup
4 out of 5 stars
4 out of 5 stars review

Good for the value

Only complaint so far is that during assembly i had to file out the hole in the frame in order to get the pin for the wheel to fit. Probably will rust there now

Review from westinghouse.com
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Jan 31, 2026
SlurryMurray
5 out of 5 stars
5 out of 5 stars review

POWERS WHOLE HOUSE!!!

Bought this last week due to the Texas Winter Freeze. Didn't know exactly what I was doing but when it was received I was able to hook it up with no issues and found out it can POWER MY WHOLE HOUSE and I don't even know it.

Review from westinghouse.com
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Dec 19, 2025
gen247
4 out of 5 stars
4 out of 5 stars review

This is a Generator

I bought this 2 weeks ago for an emergency backup generator. I fired it up once so far! They definitely make it very easy to unbox and get it ready for operation! Hoping for a good experience. Was a good deal on price!

Review from westinghouse.com
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Jan 7, 2026
Craig20430
3 out of 5 stars
3 out of 5 stars review

Works great as a backup generator

This generator works great with my interlock as a backup generator. I have been having an issue with push button and remote start, but working with support to resolve.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from Westinghouse

Hello, Thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you. Thanks,

Feb 7, 2026
Glen 43
5 out of 5 stars
5 out of 5 stars review

Since I recently purchased your product(Generator), I have been using it and found that it has a lot of good features. I'm sure that it will be sufficient when I experience an outage. Great product. However, I wish it was made in the USA.

Review from westinghouse.com
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Feb 7, 2026
Lucky32
5 out of 5 stars
5 out of 5 stars review

I love the duel fuel option.

This generator works beautifully as anticipated, and handles the workload with no issues. It is a lot quieter than other generators I have been exposed to.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277