I bought one 10K unit to see how it went, loved it, bought a 2nd 10K unit, love it too! They are extremely easy to install, and these 10K units are more compact that typical 10K units and fit great in my smaller windows. The cover on the condenser fins prevents your fingers from getting sliced. They're definitely quieter than my old 10K units and don't interfere with TV or conversation, but they're not silent. Phone app works great! Automation settings work great! Very happy with these units.

I ordered a Windmill Whispertech AC and it was super loud. I was walked through a very comprehensive troubleshooting process and it did not fix the issue. They overnighted me a new AC unit at no additional cost. The new unit is amazing. It is so quiet - incomparable to regular window units. It also does a great job of cooling down my house. I live in a small Cape Cod and this one AC cools the entire first floor (with the help of some ceiling fans!).

We had a brand new windmill 10000 btu ac unit that suddenly stopped working and windmill staff tried to help us get the. Unit to work without success. They then got all of our information and sent new unit immediately., which was fantastic. The total time involved until we had the new unit was 1 week. Thanks David

I am very happy with my purchase of the windmill air conditioner. It effectively cools my bedroom and home office, has low noise, and it was easy to install. The quality of the air conditioner is excellent, and I would highly recommend it to anyone looking for an effective and affordable cooling solution. Thank you for making such a great product!

Pros: Does the job of cooling pretty quickly and fan only mode is quiet. Easy to install and app works for me. Customer service was wonderful and very prompt/easy to work with. Cons: Eco mode never shuts off when it reach's set temp on app. It is nosier than I thought to the point I worked with customer service to exchange for a new one thinking it got damaged in shipping. With the new one it's still the same noise (it's a vibrating noise like the pipes are against one another while in AC mode) so I'm assuming that it is what it is and I can't keep exchanging/returning ACs , but for advertising in it as so quiet (I have the whispertech one) I was disappointed. It is a little heavier and longer than my old AC but they state that on the box.

Received the unit, packaging was secure and slick and install was an absolute breeze. Connecting to the network was easy (side request, would love home assistant integration so that I can build in more automations in my home). Once I turned it on I experienced an annoying rattling noise and a deep vibration that felt like my home was going to shake off the foundation. I went to contact support over the phone/chat and, unfortunately they don't have this option. Contacted support via email instead which I hate because this is normally day to day communication instead of immediate. Wowzers trousers. This customer support team is next level. I received a 4 paragraph email within minutes of my email. It was so fast I thought it was automated. It was so thorough that I am still struggling to comprehend the typing speed of the individual (Skye) that assisted me. The team went back and forth with me for quite a few emails and were unable to fix the issue. No worries! They sent me a new one, no arguing, no questions. Just help and accountability. I literally cannot ask for more from a customer service group. On this alone, Windmill AC is worth it. The product itself is beautiful (we all know that) and the interface is easy. I particularly love that the air is pushed on the sides and top, instead of from the front. This means people nearby don't get blasted with cold air, i.e. you don't have a freezing cold spot right next to the AC which I had with every other window and portable unit I've had/experienced in the past. Love this product, love this team. 100% recommend to all.

The Windmill unit is beautiful to look at and easy to install. It cools down quickly and quietly. I couldn't be happier. Why can't more companies make beautiful, everyday objects. Customer service excellent, I had several questions prior to ordering and they were answered promptly and in a helpful way. Price is a little high, but when you factor in years of use and the beauty of the unit well worth it.

This was my first time ordering a windmill and overall, the experience has been great. My old Frigidaire 8000 btu was on its last legs due to its age and very low levels of refrigerant. I initially ordered a windmill 8k unit without whispertech and it arrived within a few days without issue. After using it for a few days, it was definitely an improvement over the old one but still felt like it would need to run 24/7 to effectively cool my work studio, which was 280 sq/ft but with 12 foot ceilings. I’m on the the top floor of an industrial building with little to no insulation, hot air gets trapped for days when it is very hot and humid outside. I opted to see if I could exchange the 8k btu unit for the 10k one. I emailed Windmill on a Saturday and they arranged for a private carrier to come on that Monday and take the current unit while delivering the new 10k unit. All I had to do was pay the difference between the two models. The new 10k unit was delivered on Monday at 5:30 and it could not have gone any smoother. The new AC has been running for the last 10 days without a hitch and more importantly, my space is very cool and comfortable. Setup was a breeze, even the way the packaging was designed, the box comes right off after cutting the plastic tie down cables. This model definitely cools the space down much quicker and I have set up automations to turn off a few hours after l leave and turn on a few hours before I arrive each morning so my space is nice and cool. These units are very well designed and built. And yes, they are definitely the quietest units I have ever owned. On the low fan setting which is what I normally have it set on, you can barely tell it’s on at all. Even on medium fan, it’s still much quieter than other big brand ACs. The whisper tech units are legit! Highly recommended if you are looking for a new ac experience.

Love our new Windmill Whisper Tech! It was so easy to install, it looks sleek, and really is quiet. My other favorite feature is that the air points upwards and doesn’t blow directly on me when I sleep. It creates more of a central AC feel than window air. I also love that there are no visible lights in the dark. Really want to get a second unit for our downstairs.

The air conditioning unit has some extremely smart features and a couple of simple solutions for chronic issues I've experienced with other air conditioners. With my prior air conditioners in the house every time I removes the plastic cover to change the filter it would never go back on properly and it would rattle consistently. The windmill has magnetic cover something so simple but brilliant