We love the ability to control the unit from the app on our phones (particularly when we're not home for the cats) and that the air vents up from the machine (not from the front, which is essential since the AC is next to my WFH desk and I don't need an air machine all up in my hair when on Zoom calls). The clean/modern aesthetic is also a plus.

We purchased this window-air conditioning unit to supplement our central air conditioning that can't really compete with our sun-soaked main bedroom. It has been great! I cools off the room quickly at night and enables us to get a nice long sleep without being waken up by our baking room. It can be controlled by either a phone app or the remote control - which has been handy. The installation process was quick (probably less than 30 minutes) with two people and the air conditioner had really easy to understand instructions and included everything you need to install (except a drill, if you're going to drill holes to secure the air conditioner).

I'm pleased to have a working AC... Yesterday was the first day I turned it on. The several different sounds it makes are distracting. Will I get used to them? That's why a 3 star. I was expecting a 9x quieter AC as was advertised. The staff were / are so nice... I really hope these are only the break-in period sounds. Joan

I was a bit puzzled about how to install the air conditioner with my vinyl window frame, but received very prompt customer support. I love the air conditioner. My two favourite features are the smartphone app (being able to adjust the mode and temperature when I'm not at home to make sure my dog stays cool is amazing), and the fact that this unit blows air up rather than horizontally. Definitely recommend!

Installed AC, set for 68 deg. Compressor runs constantly, room gets down to 63, totally freezing, compressor still runs! Tried again - set for 76 deg. Compressor running constantly, gets down to 69 deg. Still running! Totally disappointed. Bought based on Wirecutter review. I expect this device to keep temperature, not make it super super cold. Don't know how to solve problem.

I've owned a lot of different window air conditioners in my life, and Windmill's is by far the best. It's significantly quieter than any other unit I've ever used, looks great, and most importantly is incredibly effective at cooling our apartment (we have the 10k BTU model and our apartment is about 850 sq. ft). I also really appreciate that the air is vented vertically; I really feel like it allows for better circulation of the cool air. Lastly, the app is great; clean, simple, easy to use. Love our Windmill, would definitely recommend them to anyone in the market for a new window AC.

I would like to thank the entire team that made sure my experience was great and a special thanks to Maggie and Skye who went out of their way to help I would not think twice about doing business with this company great product and great customer service

I went through a bit of a three bears process with my Windmill in order for it to work optimally, but now that it’s not in direct, glaring sunlight, it’s magic. The customer service was off the charts amazing. The unit itself is beautiful, easy to install, and so convenient to control by phone. And I prize that it’s a more environmentally-friendly design. Overall, I’m in love with my Windmill AND with the brand experience, which counts for a lot. It’s a great product and a great company.

Really excellent AC for city apartments - I was able to haul it up my walkup and install it myself very easily. Design and efficiency super nice, the 8000 and 6000 BTU units cool and dehumidify my rooms really well. Customer support is amazing if you have any issues. However, the newer app needs work

Replaced an old window unit with a Windmill and honestly couldn't recommend it more to anyone looking for a new window AC unit. The kit that the unit comes with is amazing and really helps to keep the cold air inside, rather than escaping out plastic side panels that don't seal well. The app is great as well. My favorite feature is the kWh monitor, which shows you how much energy the unit is using (or isn't using, in the cast of eco mode) over time. I was pleasantly surprised that the cost wasn't much greater than most other brands you'd find at big box stores. Overall, would definitely purchase another one if I ever needed another unit replaced in my home.