I have bought a few cheaper window units thinking they were all the same. When I was never able to get cool, I thought maybe it was just my house, my room, just the way things were. Needless to say, I was wrong. This air conditioner is the best, THE BEST unit I have encountered so far. It gets my room cold. COLD!!! The app is an incredible bonus. Once it really gets hot regularly, this will be invaluable to having my room cold, even before I get home. It's amazing!! Then to top it off, it looks cool too!

I rarely write reviews, even when the product is great, but Windmill is an exception. Not only is the product solid, the customer service is the best I've experienced. Very patient, knowledgable, immediate responses to several questions I had setting the AC up and getting it to run smoothly. I really appreciate the quality service and genuine interest to provide quality, positive service. Thank you!

Wow! The customer service for Windmill is efficient and effective. We were having issues with the power on our unit one evening and messaged Windmill Customer Service-we received a response back right away with. troubleshooting steps. They ended up replacing our unit-and we received the new unit just a few days later. I cannot recommend this company enough! We are back to cool and refreshing air in our home.

Recently purchased my second windmill AC—bought the 1st last summer and it was great, so we got a second one once our old one conked out. Had a taskrabbit install since they hang over the street, but it literally took 10-15 minutes to install. They’re pretty quiet, look really sleek, and cool our rooms quite quickly. Interested to see how long these guys last! Hopefully a long time.

I love this air conditioner mainly because it tells you when the filters need to be changed and it's simple easy. The front cover is magnetic clean them, put them back on there chain. Let it know that you changed it and it's good. Also it blows air up and so it kind of blows up air up and out and I like it freezing. So all my friends have always complained about the air conditioner in my bedroom when they come in there but not with the windmill because it blows up and out and everybody's fine.

Installed AC, set for 68 deg. Compressor runs constantly, room gets down to 63, totally freezing, compressor still runs! Tried again - set for 76 deg. Compressor running constantly, gets down to 69 deg. Still running! Totally disappointed. Bought based on Wirecutter review. I expect this device to keep temperature, not make it super super cold. Don't know how to solve problem.

For those of us that are smart phone illiterate, it would be handy if a hard copy of the owner's manual was included. However, it was easy to download a copy of your website. Otherwise, the installation was quite simple and only took a few minutes. The machine is quite. I'm looking forward to hot weather!

So far so great with my new Windmill 12k BTU ac . It is runs beautifully quiet and really is a smart device as it manages the temperature very well . The design is a dream . Clean and simple . I watched the install and it went very smoothly . The app a pleasure to use for setting changes too .

I just installed my second Windmill which is as good-looking and functional as the first. I love that the AC shoots the air up so it is not blowing directly on you but creates a flow of cool air that keeps the entire room pleasant. The support staff was knowledgeable, responsive and super nice.

I had a few doubts but I’m so glad I made this purchase!!! It’s so quiet, you literally forget it’s there (which has not been my experiences with other units), and I did it solo! I don’t always have help around the house so I appreciate an easy install. 10/10