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Customer reviews for LG 5.5 cu. ft. Top Load Washer with Water Faucet for
LG 5.5 cu. ft. Top Load Washer with Water Faucet
4.3 out of 5 stars
stars
50 ratings50 reviews
  1. 5 stars70% (35)
  2. 4 stars14% (7)
  3. 3 stars0% (0)
  4. 2 stars6% (3)
  5. 1 star10% (5)
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Showing 21-30 of 50 reviews
May 2, 2025
Reviewer name: DrowningInLaundry
1 out of 5 stars
1 out of 5 stars review

Junk

Junk. Limited loads, not even a soak cycle. No place for pods. Loud. Lid gets gross easily because it isn’t fingerprint resistant. App is a joke. You can’t run a small load without using the app. It has made my laundry time twice as long and much more difficult. I hate this thing so much I don’t even have the words for it.

Review from lg.com
Helpful?15IKCJHT9XPK13930069435
reply from LG Digital Care Team - Diego

Hey there. We're here for you and we want yo to have the best laundry day possible. For using pods, LG recommends placing them directly in the empty tub before adding clothes, not in the dispenser. Here's a link that might help: https://www.lg.com/us/support/help-library/lg-washer-detergent-and-additive-usage--1337636639933. Some models do offer a soak function, either as a separate cycle or by holding a button like "TurboWash" for a few seconds; you might want to check your specific model's manual or settings for this. Here's a link that will help with the soak function: https://www.lg.com/us/support/help-library/lg-washer-how-to-activate-the-soak-cycle--20153105689166. Send us a private message on social media @LGUSSupport to connect with us about your LG washer. We're always here to help. ^ Diego

Jun 28, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great washer

I recently purchased the LG washer and I am extremely impressed with its performance. Not only does it clean my clothes thoroughly, but it also operates quietly and efficiently. The variety of wash cycles ensures that I can customize each load based on my needs. Additionally, the sleek design of the washer adds a modern touch to my laundry room. Overall, I highly recommend the LG washer for its reliability, effectiveness, and user-friendly features.

Review from lg.com
Helpful?15IKCJHT9XPK13930069435
reply from LG

Hi, Michael! Thank you for sharing your review of your LG Washer model WT8600CB. We are thrilled to hear how impressed you are with its quiet operation, customizable wash cycles, and the modern look it brings to your laundry space! Your high recommendation truly means a lot to us. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^James

Aug 25, 2024
Reviewer name: Brainiac
5 out of 5 stars
5 out of 5 stars review

My new washer and dryer are smarter than I am!

My new washer and dryer are smarter than I am. It does everything except fold and the put the clothes away! I learn something ew about it every day. If it would only clean the house the way it does my clothes, I would just be able to lay on the couch sand read books all day.

Review from lg.com
Helpful?15IKCJHT9XPK13930069435
reply from LG

Hi, there. Thanks for sharing your fun experience with the LG Washer (WT8600CB) model. It’s great hearing how much you’re enjoying both the washer and dryer. This unit is built with smart features that really elevate everyday laundry, so it’s wonderful that you’re discovering something new each day. The LG WT8600CB is designed for powerful cleaning, large capacity, and easy smart control, making laundry feel a lot lighter so you can enjoy more of your day. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Oct 31, 2024
Reviewer name: M C R
2 out of 5 stars
2 out of 5 stars review

Cloth comes out very wrinkle from the washer.

I just replace my washer and dryer they were 19 years old. The only reason that I change them was becaue they do not carrie the parts any more. Quality the old one better. I got a top loader and I am not happy I wish I can change them for a front loader again. The only thing is to open the front loader is hard an as we age it gets hard on the hands.

Review from lg.com
Helpful?15IKCJHT9XPK13930069435
reply from LG Digital Care Team

Hey there! We always want to make sure your LG top-load washer is easy to use so you can have a relaxing day. So we can look into this further and better assist you, please send us a private message on social media at @LGUSSupport with your contact details and model number, and we'll be ready to help! *Josh

Aug 10, 2024
Reviewer name: Bwoodward49
2 out of 5 stars
2 out of 5 stars review

Too much tech, too little water.

This was our 4th LG washer. We loved them until this one. Here are what we feel are deal breakers and why we sent it back. 1. Not enough water in the Normal setting and no way to add more without restarting the cycle. Even the Deep Wash sometimes isn't enough. LG says that this is their biggest complaint. 2 Doesn't add enough detergent. If you use the Deep Wash it's even worse because I dont think it adds anymore than normal. We had to add manually after it starts the Wash cycle. 3. If you use the Deep Wash and hot water the condensation on the inside of the lid can drip out and down the side of the washer and onto the floor. It's because the lid is at an angle. 4. Maybe we're picky but you see every fingerprint or smear on the black glass lid. Get used to it looking dirty. 5. Since the water levels aren't right it doesn't wash well. Too little water and it will really wear your clothes out quickly. Too much and it won't agitate briskly enough to wash well. 6. Over-designed. Too much tech that makes it harder to use, rather than easier. Too many steps to start a load. It's a washer, not a starcruiser! 7. One good thing. It's nice and quiet. If that's your only criteria than you're good to go. If washing a load of clothes is your thing then check out the LG WT7150. Simpler, does a better wash job and will save you some money.

Review from lg.com
Helpful?15IKCJHT9XPK13930069435
reply from LG Social

Hey there! We recognize the importance of having your products operate flawlessly, and we're thankful for your insights regarding your LG washer. Your feedback is essential to our growth as we're always looking to improve. We hope to have the chance to assist you with any future products. We're always here to support you whenever you need us. Contact us on social media @LGUSSupport, and we will be happy to help. Thank you for being a loyal, persistent customer. ^Chanelle

Jun 25, 2024
Reviewer name: Scottherb2024
5 out of 5 stars
5 out of 5 stars review

Overwhelmed

[This review was collected as part of a promotion.] I have never owned an LG appliance but I am completely sold now. The enhanced technology far exceeded my imagination before I received the washer and dryer. I am so impressed by not only the technology but the style and build quality. Thank you again LG for putting a product out that far exceeds its competition.

Review from lg.com
Helpful?15IKCJHT9XPK13930069435
Mar 12, 2025
Reviewer name: Mommyof4
4 out of 5 stars
4 out of 5 stars review

Great Machine But no download capability

I bought this washer and dryer almost a month ago, and really like them. The only thing that i am disappointed about.is that it doesn't have the download capability for other wash cycles. When i purchased the machines, i was told by the retailer that i would be able to download other cycles, but when i went to try that option was not available

Review from lg.com/ca
Helpful?15IKCJHT9XPK13930069435
reply from LG CareQ

Thank you for reaching out and sharing your experience with our LG Washer (WT8600CB). We understand how important it is to have the latest features and functionalities. We appreciate pinpointing that the Download feature is not included. We'll be sure to pass your feedback to the team. If you require further assistance, please feel free to reach out to our LG CareQ Team at 1-888-542-2623 and we will be more than happy to assist you. Thank you for choosing LG!

Jan 6, 2025
Reviewer name: NbCb
5 out of 5 stars
5 out of 5 stars review

Works great!

So far so good. I've had it for a few weeks now and no major complaints. I love that it doesn't have an agitator. It's easy to choose a cycle and modify. I have not tried to start a cycle via the app yet. Nor have I used the app much at all except to check for updates. So far, everything is working as expected and coming out clean. I do like all the available cycle options as well. The only complaint I have is that you can't use concentrated detergents in the ez dispenser.

Review from lg.com
Helpful?15IKCJHT9XPK13930069435
reply from LG Digital Care Team - Joseph

Hey there! We're thrilled to hear you're having a great experience with your new LG washer so far! It's fantastic that you're enjoying the agitator-free design, the easy-to-use cycle selection, and all the available options. ✨ We also appreciate you sharing your experience with the ezDispense system. We want to ensure you get the best performance from your washer, so we recommend using liquid HE (High Efficiency) detergents in the ezDispense reservoir. Using non-HE detergents can lead to oversudsing, poor cleaning performance, and could even cause damage to the machine. HE detergents are specially formulated to work efficiently in high-efficiency washers like yours. You can find more information about detergent use in your washer's manual starting on page 19, or feel free to reach out to us on social media @LGUSSupport if you have any questions. We're here to help! Happy washing! 😊 🧺 *Joseph

Dec 9, 2024
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Terrible set up to install mode

[This review was collected as part of a promotion.] You set up instructions to get the machine to go to install mode is very difficult. You should have clear instructions on how to reset the machine to go to install mode.

Review from lg.com
Helpful?15IKCJHT9XPK13930069435
reply from LG Digital Care Team

Hi there, Matthew! Thanks for calling this out. Always great hearing your washer is delivering solid performance, and we’ll make sure your notes about the install‑mode instructions reach our product team. If you ever need anything later on, our friends at @LGUSSupport are ready to help. #LifesGood ❤️ ‑Rich

Jul 9, 2024
Reviewer name: Nancy4966
5 out of 5 stars
5 out of 5 stars review

Great Features, love the AI

[This review was collected as part of a promotion.] I've had this unit for a week and so far so good. I have to get used to the settings and make sure I am not putting too much in the machine because it did get off balance once.

Review from lg.com
Helpful?15IKCJHT9XPK13930069435