Hi, there. Thanks for sharing your fun experience with the LG Washer (WT8600CB) model. It’s great hearing how much you’re enjoying both the washer and dryer. This unit is built with smart features that really elevate everyday laundry, so it’s wonderful that you’re discovering something new each day. The LG WT8600CB is designed for powerful cleaning, large capacity, and easy smart control, making laundry feel a lot lighter so you can enjoy more of your day. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Thank you for reaching out and sharing your experience with our LG Washer (WT8600CB). We understand how important it is to have the latest features and functionalities. We appreciate pinpointing that the Download feature is not included. We'll be sure to pass your feedback to the team. If you require further assistance, please feel free to reach out to our LG CareQ Team at 1-888-542-2623 and we will be more than happy to assist you. Thank you for choosing LG!

Hey there! We always want to make sure your LG top-load washer is easy to use so you can have a relaxing day. So we can look into this further and better assist you, please send us a private message on social media at @LGUSSupport with your contact details and model number, and we'll be ready to help! *Josh

Hey there. We're here for you and we want yo to have the best laundry day possible. For using pods, LG recommends placing them directly in the empty tub before adding clothes, not in the dispenser. Here's a link that might help: https://www.lg.com/us/support/help-library/lg-washer-detergent-and-additive-usage--1337636639933. Some models do offer a soak function, either as a separate cycle or by holding a button like "TurboWash" for a few seconds; you might want to check your specific model's manual or settings for this. Here's a link that will help with the soak function: https://www.lg.com/us/support/help-library/lg-washer-how-to-activate-the-soak-cycle--20153105689166. Send us a private message on social media @LGUSSupport to connect with us about your LG washer. We're always here to help. ^ Diego

Hey there! AI wash is actually one of our favorite features on any of our LG products, believe it or not! Why worry about particular specifications when the sensors of your LG washer can do the hard work for you! We're glad that the performance has been an amazing experience for you. We appreciate you being part of the LG family, and we look forward to the future years with you! ~ Ryan

Hello! We appreciate you sharing your experience with your LG Washer, and it’s great to hear it’s been performing beyond expectations. The auto‑detergent dispenser truly adds a smooth, effortless touch to laundry day, and it’s wonderful knowing it’s become one of your best buys! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear how much you’re enjoying your LG Washer (WT8600CB) model, especially with its AI settings and ThinQ® app integration keeping you updated with helpful notifications. This top‑load washer is designed with AI Direct Drive, TurboWash3D, and a large 5.8 cu. ft. capacity, giving you powerful cleaning performance while adapting to your laundry needs. Its smart connectivity and smooth, efficient operation make it a stunning addition to any home. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Hi Mangell! Love hearing that your new washer is winning you over — always great when a fresh upgrade proves the rumors wrong and delivers the clean you were hoping for. If you ever need anything down the road, @LGUSSupport is always here to help. #LifesGood ❤️ -Rich