Customer reviews for LG 5.5 cu. ft. Top Load Washer with Water Faucet forHigh Capacity Top Load Washer
[This review was collected as part of a promotion.] This is a high-capacity top-load washer that handles large loads easily and runs quietly. Good wash performance, and gentle on clothes. The controls are easy and modern, and cycle times are reasonable for a high-efficiency model. Overall, it’s a dependable, user-friendly option for busy households needing extra capacity.
Hello! Thank you for sharing your thoughtful review about your LG Washer. We’re delighted to hear that the high-capacity design, quiet operation, gentle wash performance have made this washer such a dependable and user-friendly choice for your household. It’s wonderful to know the efficient cycle times and ability to handle large loads are meeting your needs so well. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Impressive!
[This review was collected as part of a promotion.] This LG washer is quite beautiful. Love the full glass top. It is soft close. One of the best features for me, so far, is the automatic detergent dispenser. There is also an automatic fabric softener dispenser, but you have the option to set that as a second detergent dispenser. This is a great option for us as we typically don't use a liquid fabric softener, but we do switch back and forth between two different detergents. The automatic dispensers are a game changer as we have teenagers that tend to use too much detergent. Huge capacity! Even though it is large capacity, I do not have an issue with reaching items in the bottom of the tub as I did with our last washer. That is a huge plus for me! There are a lot of preset cycles to choose from, or you can create your own through the settings menu. The cycle you set shows the time to complete and I find that it has been pretty accurate. The AI cycle is new to me, but a neat concept that I am exploring. The spin cycle did a great job on the towels, which cuts down on drying time. Little to no vibration during the spin cycle. Pretty Impressed! Using the LG ThinQ app, you can do even more customizations. A couple of fun ones are you can change the startup greeting screen (ours is currently a snowman) and tune that plays when a cycle is finished. You can also get an alert on your phone or watch through the app when the cycle is finished. The built-in faucet is perfect for treating stains or a quick rinse if you don't have a sink in your laundry room. Overall, we have been happy with this purchase. Such a great upgrade to get you through some mundane chores.
Hi, Delilah. Thank you for sharing your thoughts about your LG Washer. We’re delighted to hear that the beautiful design with the full glass soft-close top, the huge capacity, and the excellent automatic detergent dispensers have impressed you. It’s wonderful to know that the accurate cycle times, great spin cycle performance, and the convenient customizations through the LG ThinQ app have made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Junk and no help
Made of plastic and is a piece of junk. The lid hinge breaks. after one year. The same problem happens to a lot of people
Hello, Tammy. We appreciate you sharing your rating and feedback regarding your LG Washing Machine, model WT8600CW. We always aim to utilize robust and premium materials to ensure structural integrity across all of our laundry units, and we want to ensure your appliance parts provide lasting durability for your daily home routines. To help maintain the condition of your machine components, we recommend avoiding placing heavy objects on top of the unit and ensuring the lid is always lowered gently without extra force to prevent unnecessary strain on the structural attachments. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
So quiet and huge capacity
This machine is so quiet and can handle big loads. I love the automatic detergent and softener dispenser. It has tons of settings to choose from. I also love the black satin finish.
Hey there! Thanks for the five‑star love. Great to hear your new washer is delivering that super quiet performance along with the huge capacity and all those convenient features like the automatic detergent and softener dispenser. That black satin finish is a sharp touch too. If you ever need anything down the road, our team at @LGUSSupport is always here to help. #LifesGood ❤️ ‑LG Digital Care Team ^Rich
A solid huge washing machine
[This review was collected as part of a promotion.] I just got this new LG washing machine to replace my old one, and this washing machine is huge. I can finally wash my king-size comforter without feeling like I'm about to break the machine, which is great. What is also surprising is that it runs quietly, which is a nice change from my old one, which was so noisy. It just feels like a solid upgrade that does its job well.
Hello! Thank you for sharing your experience with your new LG washing machine. It’s wonderful to hear that the larger capacity makes washing your king‑size comforter effortless and that the quiet operation has been such a refreshing change from your old machine. We’re delighted this upgrade is delivering both convenience and performance, making laundry time so much easier for you! ^James
Residue and Lint
I bought this washer because we had a previous model and loved it. This one has been terrible. I trouble shooted for months with LG and I finally gave up. It leaves black clothes with residue and lint. I have to wipe down the clothes after. It is incredibly disappointing. I tried everything. If you have a lot of black in your wardrobe and need to hang to dry. Do NOT buy this washing machine.
Hi there! We're truly sorry to hear that your experience with this washer hasn’t lived up to expectations, especially after having a positive experience with your previous model. We understand how frustrating it must be to deal with residue and lint on dark clothing, even after extensive troubleshooting. You can find some additional troubleshooting steps here: https://www.lg.com/ca_en/support/product-support/troubleshoot/help-library/cs-CT52001644-20153618940172/ If the issue persists, a technician may need to take a closer look at the unit. Please don’t hesitate to reach out to our LG CareQ Team at 1-888-542-2623 for further assistance. We appreciate your feedback and sincerely regret the inconvenience you've experienced.
Lint and residue cloth never clean
if you hang dry your clothes . don't buy this. this machine don't come with lint filter
Thank you for sharing your feedback on the WT8600CB. We understand how important features like a lint filter can be, especially if you hang-dry clothes or want to manage lint buildup. This model does not include a lint filter, which can make hanging clothes directly after a wash less convenient for some users. We appreciate you pointing this out—it’s helpful for other customers to know, and your feedback is valuable for our ongoing product considerations. If you have any questions about proper use or care for your washer, our LG Canada support team is here to help. You can reach us at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. ET. You can also connect through: • WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp • 💻 Live Chat: https://lg-chatbot.com • ✉️ Email: https://www.lg.com/ca_en/support/email
Works great!
So far so good. I've had it for a few weeks now and no major complaints. I love that it doesn't have an agitator. It's easy to choose a cycle and modify. I have not tried to start a cycle via the app yet. Nor have I used the app much at all except to check for updates. So far, everything is working as expected and coming out clean. I do like all the available cycle options as well. The only complaint I have is that you can't use concentrated detergents in the ez dispenser.
Hey there! We're thrilled to hear you're having a great experience with your new LG washer so far! It's fantastic that you're enjoying the agitator-free design, the easy-to-use cycle selection, and all the available options. ✨ We also appreciate you sharing your experience with the ezDispense system. We want to ensure you get the best performance from your washer, so we recommend using liquid HE (High Efficiency) detergents in the ezDispense reservoir. Using non-HE detergents can lead to oversudsing, poor cleaning performance, and could even cause damage to the machine. HE detergents are specially formulated to work efficiently in high-efficiency washers like yours. You can find more information about detergent use in your washer's manual starting on page 19, or feel free to reach out to us on social media @LGUSSupport if you have any questions. We're here to help! Happy washing! 😊 🧺 *Joseph
Overwhelmed
[This review was collected as part of a promotion.] I have never owned an LG appliance but I am completely sold now. The enhanced technology far exceeded my imagination before I received the washer and dryer. I am so impressed by not only the technology but the style and build quality. Thank you again LG for putting a product out that far exceeds its competition.
Too much tech, too little water.
This was our 4th LG washer. We loved them until this one. Here are what we feel are deal breakers and why we sent it back. 1. Not enough water in the Normal setting and no way to add more without restarting the cycle. Even the Deep Wash sometimes isn't enough. LG says that this is their biggest complaint. 2 Doesn't add enough detergent. If you use the Deep Wash it's even worse because I dont think it adds anymore than normal. We had to add manually after it starts the Wash cycle. 3. If you use the Deep Wash and hot water the condensation on the inside of the lid can drip out and down the side of the washer and onto the floor. It's because the lid is at an angle. 4. Maybe we're picky but you see every fingerprint or smear on the black glass lid. Get used to it looking dirty. 5. Since the water levels aren't right it doesn't wash well. Too little water and it will really wear your clothes out quickly. Too much and it won't agitate briskly enough to wash well. 6. Over-designed. Too much tech that makes it harder to use, rather than easier. Too many steps to start a load. It's a washer, not a starcruiser! 7. One good thing. It's nice and quiet. If that's your only criteria than you're good to go. If washing a load of clothes is your thing then check out the LG WT7150. Simpler, does a better wash job and will save you some money.
Hey there! We recognize the importance of having your products operate flawlessly, and we're thankful for your insights regarding your LG washer. Your feedback is essential to our growth as we're always looking to improve. We hope to have the chance to assist you with any future products. We're always here to support you whenever you need us. Contact us on social media @LGUSSupport, and we will be happy to help. Thank you for being a loyal, persistent customer. ^Chanelle