Customer reviews for LG 5.5 cu. ft. Top Load Washer with Water Faucet forResidue and Lint
I bought this washer because we had a previous model and loved it. This one has been terrible. I trouble shooted for months with LG and I finally gave up. It leaves black clothes with residue and lint. I have to wipe down the clothes after. It is incredibly disappointing. I tried everything. If you have a lot of black in your wardrobe and need to hang to dry. Do NOT buy this washing machine.
Hi there! We're truly sorry to hear that your experience with this washer hasn’t lived up to expectations, especially after having a positive experience with your previous model. We understand how frustrating it must be to deal with residue and lint on dark clothing, even after extensive troubleshooting. You can find some additional troubleshooting steps here: https://www.lg.com/ca_en/support/product-support/troubleshoot/help-library/cs-CT52001644-20153618940172/ If the issue persists, a technician may need to take a closer look at the unit. Please don’t hesitate to reach out to our LG CareQ Team at 1-888-542-2623 for further assistance. We appreciate your feedback and sincerely regret the inconvenience you've experienced.
Lint and residue cloth never clean
if you hang dry your clothes . don't buy this. this machine don't come with lint filter
Thank you for sharing your feedback on the WT8600CB. We understand how important features like a lint filter can be, especially if you hang-dry clothes or want to manage lint buildup. This model does not include a lint filter, which can make hanging clothes directly after a wash less convenient for some users. We appreciate you pointing this out—it’s helpful for other customers to know, and your feedback is valuable for our ongoing product considerations. If you have any questions about proper use or care for your washer, our LG Canada support team is here to help. You can reach us at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. ET. You can also connect through: • WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp • 💻 Live Chat: https://lg-chatbot.com • ✉️ Email: https://www.lg.com/ca_en/support/email
My new washer and dryer are smarter than I am!
My new washer and dryer are smarter than I am. It does everything except fold and the put the clothes away! I learn something ew about it every day. If it would only clean the house the way it does my clothes, I would just be able to lay on the couch sand read books all day.
Hi, there. Thanks for sharing your fun experience with the LG Washer (WT8600CB) model. It’s great hearing how much you’re enjoying both the washer and dryer. This unit is built with smart features that really elevate everyday laundry, so it’s wonderful that you’re discovering something new each day. The LG WT8600CB is designed for powerful cleaning, large capacity, and easy smart control, making laundry feel a lot lighter so you can enjoy more of your day. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Overwhelmed
[This review was collected as part of a promotion.] I have never owned an LG appliance but I am completely sold now. The enhanced technology far exceeded my imagination before I received the washer and dryer. I am so impressed by not only the technology but the style and build quality. Thank you again LG for putting a product out that far exceeds its competition.
Cloth comes out very wrinkle from the washer.
I just replace my washer and dryer they were 19 years old. The only reason that I change them was becaue they do not carrie the parts any more. Quality the old one better. I got a top loader and I am not happy I wish I can change them for a front loader again. The only thing is to open the front loader is hard an as we age it gets hard on the hands.
Hey there! We always want to make sure your LG top-load washer is easy to use so you can have a relaxing day. So we can look into this further and better assist you, please send us a private message on social media at @LGUSSupport with your contact details and model number, and we'll be ready to help! *Josh
Works great!
So far so good. I've had it for a few weeks now and no major complaints. I love that it doesn't have an agitator. It's easy to choose a cycle and modify. I have not tried to start a cycle via the app yet. Nor have I used the app much at all except to check for updates. So far, everything is working as expected and coming out clean. I do like all the available cycle options as well. The only complaint I have is that you can't use concentrated detergents in the ez dispenser.
Hey there! We're thrilled to hear you're having a great experience with your new LG washer so far! It's fantastic that you're enjoying the agitator-free design, the easy-to-use cycle selection, and all the available options. ✨ We also appreciate you sharing your experience with the ezDispense system. We want to ensure you get the best performance from your washer, so we recommend using liquid HE (High Efficiency) detergents in the ezDispense reservoir. Using non-HE detergents can lead to oversudsing, poor cleaning performance, and could even cause damage to the machine. HE detergents are specially formulated to work efficiently in high-efficiency washers like yours. You can find more information about detergent use in your washer's manual starting on page 19, or feel free to reach out to us on social media @LGUSSupport if you have any questions. We're here to help! Happy washing! 😊 🧺 *Joseph
Too much tech, too little water.
This was our 4th LG washer. We loved them until this one. Here are what we feel are deal breakers and why we sent it back. 1. Not enough water in the Normal setting and no way to add more without restarting the cycle. Even the Deep Wash sometimes isn't enough. LG says that this is their biggest complaint. 2 Doesn't add enough detergent. If you use the Deep Wash it's even worse because I dont think it adds anymore than normal. We had to add manually after it starts the Wash cycle. 3. If you use the Deep Wash and hot water the condensation on the inside of the lid can drip out and down the side of the washer and onto the floor. It's because the lid is at an angle. 4. Maybe we're picky but you see every fingerprint or smear on the black glass lid. Get used to it looking dirty. 5. Since the water levels aren't right it doesn't wash well. Too little water and it will really wear your clothes out quickly. Too much and it won't agitate briskly enough to wash well. 6. Over-designed. Too much tech that makes it harder to use, rather than easier. Too many steps to start a load. It's a washer, not a starcruiser! 7. One good thing. It's nice and quiet. If that's your only criteria than you're good to go. If washing a load of clothes is your thing then check out the LG WT7150. Simpler, does a better wash job and will save you some money.
Hey there! We recognize the importance of having your products operate flawlessly, and we're thankful for your insights regarding your LG washer. Your feedback is essential to our growth as we're always looking to improve. We hope to have the chance to assist you with any future products. We're always here to support you whenever you need us. Contact us on social media @LGUSSupport, and we will be happy to help. Thank you for being a loyal, persistent customer. ^Chanelle
Great washer
I recently purchased the LG washer and I am extremely impressed with its performance. Not only does it clean my clothes thoroughly, but it also operates quietly and efficiently. The variety of wash cycles ensures that I can customize each load based on my needs. Additionally, the sleek design of the washer adds a modern touch to my laundry room. Overall, I highly recommend the LG washer for its reliability, effectiveness, and user-friendly features.
Great Machine But no download capability
I bought this washer and dryer almost a month ago, and really like them. The only thing that i am disappointed about.is that it doesn't have the download capability for other wash cycles. When i purchased the machines, i was told by the retailer that i would be able to download other cycles, but when i went to try that option was not available
Thank you for reaching out and sharing your experience with our LG Washer (WT8600CB). We understand how important it is to have the latest features and functionalities. We appreciate pinpointing that the Download feature is not included. We'll be sure to pass your feedback to the team. If you require further assistance, please feel free to reach out to our LG CareQ Team at 1-888-542-2623 and we will be more than happy to assist you. Thank you for choosing LG!
Junk
Junk. Limited loads, not even a soak cycle. No place for pods. Loud. Lid gets gross easily because it isn’t fingerprint resistant. App is a joke. You can’t run a small load without using the app. It has made my laundry time twice as long and much more difficult. I hate this thing so much I don’t even have the words for it.
Hey there. We're here for you and we want yo to have the best laundry day possible. For using pods, LG recommends placing them directly in the empty tub before adding clothes, not in the dispenser. Here's a link that might help: https://www.lg.com/us/support/help-library/lg-washer-detergent-and-additive-usage--1337636639933. Some models do offer a soak function, either as a separate cycle or by holding a button like "TurboWash" for a few seconds; you might want to check your specific model's manual or settings for this. Here's a link that will help with the soak function: https://www.lg.com/us/support/help-library/lg-washer-how-to-activate-the-soak-cycle--20153105689166. Send us a private message on social media @LGUSSupport to connect with us about your LG washer. We're always here to help. ^ Diego