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Customer reviews for LG 5.5 cu. ft. Top Load Washer with Water Faucet for
LG 5.5 cu. ft. Top Load Washer with Water Faucet
4.3 out of 5 stars
stars
50 ratings50 reviews
  1. 5 stars70% (35)
  2. 4 stars14% (7)
  3. 3 stars0% (0)
  4. 2 stars6% (3)
  5. 1 star10% (5)
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Showing 11-20 of 50 reviews
May 9, 2026
Reviewer name: abpoe
5 out of 5 stars
5 out of 5 stars review

So quiet and huge capacity

This machine is so quiet and can handle big loads. I love the automatic detergent and softener dispenser. It has tons of settings to choose from. I also love the black satin finish.

Review from lg.com
Helpful?15IKCJHT9XPK13930069435
reply from LG Digital Care Team

Hey there! Thanks for the five‑star love. Great to hear your new washer is delivering that super quiet performance along with the huge capacity and all those convenient features like the automatic detergent and softener dispenser. That black satin finish is a sharp touch too. If you ever need anything down the road, our team at @LGUSSupport is always here to help. #LifesGood ❤️ ‑LG Digital Care Team ^Rich

Nov 27, 2025
Reviewer name: DelilahKaye
5 out of 5 stars
5 out of 5 stars review

Impressive!

[This review was collected as part of a promotion.] This LG washer is quite beautiful. Love the full glass top. It is soft close. One of the best features for me, so far, is the automatic detergent dispenser. There is also an automatic fabric softener dispenser, but you have the option to set that as a second detergent dispenser. This is a great option for us as we typically don't use a liquid fabric softener, but we do switch back and forth between two different detergents. The automatic dispensers are a game changer as we have teenagers that tend to use too much detergent. Huge capacity! Even though it is large capacity, I do not have an issue with reaching items in the bottom of the tub as I did with our last washer. That is a huge plus for me! There are a lot of preset cycles to choose from, or you can create your own through the settings menu. The cycle you set shows the time to complete and I find that it has been pretty accurate. The AI cycle is new to me, but a neat concept that I am exploring. The spin cycle did a great job on the towels, which cuts down on drying time. Little to no vibration during the spin cycle. Pretty Impressed! Using the LG ThinQ app, you can do even more customizations. A couple of fun ones are you can change the startup greeting screen (ours is currently a snowman) and tune that plays when a cycle is finished. You can also get an alert on your phone or watch through the app when the cycle is finished. The built-in faucet is perfect for treating stains or a quick rinse if you don't have a sink in your laundry room. Overall, we have been happy with this purchase. Such a great upgrade to get you through some mundane chores.

Review from The Insiders
Helpful?15IKCJHT9XPK13930069435
reply from LG

Hi, Delilah. Thank you for sharing your thoughts about your LG Washer. We’re delighted to hear that the beautiful design with the full glass soft-close top, the huge capacity, and the excellent automatic detergent dispensers have impressed you. It’s wonderful to know that the accurate cycle times, great spin cycle performance, and the convenient customizations through the LG ThinQ app have made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Nov 15, 2025
Reviewer name: mmulyadi
5 out of 5 stars
5 out of 5 stars review

A solid huge washing machine

[This review was collected as part of a promotion.] I just got this new LG washing machine to replace my old one, and this washing machine is huge. I can finally wash my king-size comforter without feeling like I'm about to break the machine, which is great. What is also surprising is that it runs quietly, which is a nice change from my old one, which was so noisy. It just feels like a solid upgrade that does its job well.

Review from The Insiders
Helpful?15IKCJHT9XPK13930069435
reply from LG

Hello! Thank you for sharing your experience with your new LG washing machine. It’s wonderful to hear that the larger capacity makes washing your king‑size comforter effortless and that the quiet operation has been such a refreshing change from your old machine. We’re delighted this upgrade is delivering both convenience and performance, making laundry time so much easier for you! ^James

Nov 28, 2025
Reviewer name: hmulia
5 out of 5 stars
5 out of 5 stars review

High Capacity Top Load Washer

[This review was collected as part of a promotion.] This is a high-capacity top-load washer that handles large loads easily and runs quietly. Good wash performance, and gentle on clothes. The controls are easy and modern, and cycle times are reasonable for a high-efficiency model. Overall, it’s a dependable, user-friendly option for busy households needing extra capacity.

Review from The Insiders
Helpful?15IKCJHT9XPK13930069435
reply from LG

Hello! Thank you for sharing your thoughtful review about your LG Washer. We’re delighted to hear that the high-capacity design, quiet operation, gentle wash performance have made this washer such a dependable and user-friendly choice for your household. It’s wonderful to know the efficient cycle times and ability to handle large loads are meeting your needs so well. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Aug 21, 2025
Reviewer name: Dorval owner
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Huge tub!

Huge tub with easy to set features that get it right every time!

Review from lg.com/ca
Helpful?15IKCJHT9XPK13930069435
reply from LG CareQ

Thank you for the fantastic review! We're so glad to hear you're enjoying the spacious tub and the easy-to-use features — it's great to know they're delivering reliable results every time. Your satisfaction means a lot to us! If you ever have any questions or need support, we're always here to help. Thanks again for choosing LG!

Sep 4, 2025
Reviewer name: VL Car
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Efficient washing machine

Very efficient washing machine. Not too fond of the dgital readout display.

Review from lg.com/ca
Helpful?15IKCJHT9XPK13930069435
reply from LG CareQ

Hi there! Thank you so much for your feedback on the LG WT8600CB! We're thrilled to hear that you're finding the washing machine very efficient — that's exactly the kind of performance we aim to deliver. We appreciate your comments on the digital readout display as well. Your insights help us better understand our customers' preferences, and we'll be sure to share this with our product development team. Thanks again for taking the time to share your experience. If you have any questions or need assistance with any features, we're always here to help!

Jul 1, 2026
Reviewer name: Tammy Lynn
1 out of 5 stars
1 out of 5 stars review

Junk and no help

Made of plastic and is a piece of junk. The lid hinge breaks. after one year. The same problem happens to a lot of people

Review from lg.com
Helpful?15IKCJHT9XPK13930069435
reply from LG

Hello, Tammy. We appreciate you sharing your rating and feedback regarding your LG Washing Machine, model WT8600CW. We always aim to utilize robust and premium materials to ensure structural integrity across all of our laundry units, and we want to ensure your appliance parts provide lasting durability for your daily home routines. To help maintain the condition of your machine components, we recommend avoiding placing heavy objects on top of the unit and ensuring the lid is always lowered gently without extra force to prevent unnecessary strain on the structural attachments. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Aug 10, 2026
Reviewer name: Robb 28
5 out of 5 stars
5 out of 5 stars review

Excellent washer

Absolutely flawless so far, but we’ve only had the washer for 1 month

Review from lg.com
Helpful?15IKCJHT9XPK13930069435
reply from LG Digital Care Team

Hello there, Robb! Thanks for the quick note. Always great hearing your washer is off to a flawless start and keeping things running smoothly in that first month. If you ever need anything down the road, our friends at @LGUSSupport are ready to help. #LifesGood ❤️ ‑Rich

Feb 22, 2026
Reviewer name: Alan
1 out of 5 stars
1 out of 5 stars review

Lint and residue cloth never clean

if you hang dry your clothes . don't buy this. this machine don't come with lint filter

Review from lg.com/ca
Helpful?15IKCJHT9XPK13930069435
reply from LG CareQ

Thank you for sharing your feedback on the WT8600CB. We understand how important features like a lint filter can be, especially if you hang-dry clothes or want to manage lint buildup. This model does not include a lint filter, which can make hanging clothes directly after a wash less convenient for some users. We appreciate you pointing this out—it’s helpful for other customers to know, and your feedback is valuable for our ongoing product considerations. If you have any questions about proper use or care for your washer, our LG Canada support team is here to help. You can reach us at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. ET. You can also connect through: • WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp • 💻 Live Chat: https://lg-chatbot.com • ✉️ Email: https://www.lg.com/ca_en/support/email

Jul 30, 2025
Reviewer name: Lins
1 out of 5 stars
1 out of 5 stars review

Residue and Lint

I bought this washer because we had a previous model and loved it. This one has been terrible. I trouble shooted for months with LG and I finally gave up. It leaves black clothes with residue and lint. I have to wipe down the clothes after. It is incredibly disappointing. I tried everything. If you have a lot of black in your wardrobe and need to hang to dry. Do NOT buy this washing machine.

Review from lg.com/ca
Helpful?15IKCJHT9XPK13930069435
reply from LG CareQ

Hi there! We're truly sorry to hear that your experience with this washer hasn’t lived up to expectations, especially after having a positive experience with your previous model. We understand how frustrating it must be to deal with residue and lint on dark clothing, even after extensive troubleshooting. You can find some additional troubleshooting steps here: https://www.lg.com/ca_en/support/product-support/troubleshoot/help-library/cs-CT52001644-20153618940172/ If the issue persists, a technician may need to take a closer look at the unit. Please don’t hesitate to reach out to our LG CareQ Team at 1-888-542-2623 for further assistance. We appreciate your feedback and sincerely regret the inconvenience you've experienced.