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Customer reviews for HP Smart Tank 7002 All-in-One Inkjet Printer, 2 Bonus Black Ink Bottles for
HP Smart Tank 7002 All-in-One Inkjet Printer, 2 Bonus Black Ink Bottles
4.1 out of 5 stars
stars
428 ratings231 reviews
  1. 5 stars64% (275)
  2. 4 stars12% (51)
  3. 3 stars8% (36)
  4. 2 stars3% (13)
  5. 1 star12% (53)

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Showing 181-190 of 231 reviews
Dec 28, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

a few hiccups with install and printing from phone

So far so good haven't used it much since the holidays started but the install was just ok a few hiccups but and 3 hrs. later we are good

Helpful?2UEFTCACXTF913927409268
Oct 11, 2022
Reviewer name: third
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good News and Bad News

Easy setup but I can't figure out how to scan to the computer or email. Directions are impossible to follow.

Review from hp.com
Helpful?2UEFTCACXTF913927409268
Jul 26, 2024
Reviewer name: Frustrated
1 out of 5 stars
1 out of 5 stars review

Totally worthless

I purchased one in June, and it was dead in July. Sams sent a replacement and it won't even turn on. Total junk. Returning and I'll never buy HP products again.

Helpful?2UEFTCACXTF913927409268
Nov 8, 2024
Reviewer name: Ang
1 out of 5 stars
1 out of 5 stars review

Junk- 100% jamming

Ours will no longer load paper without jamming. We've tried everything. We don't print much and haven't even had to refill the ink tanks once, but this piece of junk is now useless.

Helpful?2UEFTCACXTF913927409268
Jun 10, 2024
Reviewer name: Beverlyjean
2 out of 5 stars
2 out of 5 stars review

All in One? No I don't recommend it

Why is this advertised as an All in One when it is not? There is no Fax functions nor does it mention scan function. I always buy HP All in Ones because as the name implies it does it All! Which this does not.

Helpful?2UEFTCACXTF913927409268
Feb 26, 2025
Reviewer name: Bonnibell
3 out of 5 stars
3 out of 5 stars review

Trouble connecting to Wi-fi

Has anyone else had trouble getting this printer to connect to wifi? My friend has one and she cannot get it to connect. We tried 3 days straight. I really don't want to give a bad review for this so I'll give 3 stars for now.

Helpful?2UEFTCACXTF913927409268
Apr 12, 2025
Reviewer name: GWH Skip
1 out of 5 stars
1 out of 5 stars review

HP is absolutely JUNK!

Worthless. Lasted 6 months, then would accept wifi. HP's Customer Service, as usual, was worthless; they tried to get me to use an other independent HP "technical support" to fix thweir machine!

Helpful?2UEFTCACXTF913927409268
Feb 20, 2025
Reviewer name: DeanE
2 out of 5 stars
2 out of 5 stars review

Mediocre Performance

Subpar Performance! I like the ink tank, relatively quick printing but I really dislike the fact that it jams every time I try to print two sided! It never fails. I need to turn off/on the printer and reset it. Very frustrating.

Helpful?2UEFTCACXTF913927409268
Feb 15, 2026
Reviewer name: REBECCA
5 out of 5 stars
5 out of 5 stars review

Good, Easy to Set up Printer

I have been using this printer for 3 months without any problems. I did have to move my laptop close to it to sync. No problems with it at all. I like it better than my Brother printer.

Helpful?2UEFTCACXTF913927409268
Nov 30, 2023
Reviewer name: Ed
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

great printer

Works great and easy set up fast copies

Helpful?2UEFTCACXTF913927409268