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Customer reviews for Member’s Mark Elegant Family Pool, 10' for
Member’s Mark Elegant Family Pool, 10'
4.2 out of 5 stars
stars
1,828 ratings729 reviews
  1. 5 stars70% (1,287)
  2. 4 stars7% (129)
  3. 3 stars4% (81)
  4. 2 stars4% (82)
  5. 1 star14% (249)

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Showing 641-650 of 729 reviews
Jun 12, 2021
Bri
2 out of 5 stars review

Leaks Air

Love the size of the pool but it will not hold air for more than 30 minutes. There are 6 places you need to air up and every single section leaks air and deflates slowly.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Bri, thank you for telling us about your situation. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

Jun 19, 2023
GT
5 out of 5 stars review

BOUGHT A WEEK AGO USED THE PUT UP THE SATURDAY BEFORE FATHERS DAY AND GOT OUR MONEYS WORTH FROM DAY ONE.PLAN ON USING ALL SUMMER.GREAT BUY NO TROUBLES YET FROM A FULL DAY OF USE.

Helpful?2JKVQ0HONUQZ13927123649
Jun 13, 2021
Dave
1 out of 5 stars review

Doesn’t stay inflated

The first time I blew this pool up to use it, it was too flat to even hold water within 2 hours. I emailed customer service only for them to call me and tell me there’s nothing they can do because this pool doesn’t have a manufactures warranty.

Helpful?2JKVQ0HONUQZ13927123649
Jun 22, 2024
Llaine
2 out of 5 stars review

Not great, won’t hold air long.

Top portion of this pool won’t hold air for whatever reason. Have to air it up at least twice a day. I’m not sure if it’s due to the really weird two step plugs or what. Definitely save your money and get something better.

Helpful?2JKVQ0HONUQZ13927123649
Apr 7, 2021
MariaMomOfFour
2 out of 5 stars review

Disappointed

My son with autism was SO excited about this pool but it keeps leaking air and holes keep popping up everywhere. I’m so disappointed-but mostly upset because my son is so upset. We are going to deflate it and hopefully Sams will replace it.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Maria, thank you for telling us about your experience. We regret the disappointment. The Member's Mark Elegant Family Pool (KB0819000121) is made with durable & puncture-resistant materials. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', if you have questions about installing and maintaining the pool. Best regards, Polygroup Manufacturer

Jul 6, 2025
sarah
1 out of 5 stars review

Second one that doesn't hold air

First one we thought it was a fluke that it didn't hold air so bought another and it does the same exact thing. Loses air in the corner. Very disappointed because the pool is very nice

Helpful?2JKVQ0HONUQZ13927123649
Mar 29, 2021
Mitzi
4 out of 5 stars review

wear pants

Kids loved everything about the pool except for the sharp seams on the bottom of the pool. They felt like they were being cut by the plastic seams. They started swimming in there pants.

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Jun 24, 2024
Rocky
1 out of 5 stars review

Horrible Product!!

We bought this for our grandson's visit, and it wouldn't hold air......at all. We have a good air compressor. Dud straight out of the box! Don't buy this unless you are a glutton for exasperation and disappointment.

Helpful?2JKVQ0HONUQZ13927123649
May 28, 2022
Mom2AL
5 out of 5 stars review

Love this pool

We’ve bought this pool two summers in a row now. We only had to buy it again because my husband didn’t clean it last year so it got gross and no fault of its own. We’ve never had issues with holes or anything. We just place a tarp under it before we set it up. My kids love it.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Thank you so much for leaving a review. Thank you for choosing Member’s Mark!

May 31, 2023
Heather
1 out of 5 stars review

Don't buy it!

Doesn't hold air.

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark

We are sorry the pool didn't meet your expectations, Heather. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.