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Customer reviews for Member’s Mark Elegant Family Pool, 10' for
Member’s Mark Elegant Family Pool, 10'
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4.2 out of 5 stars
stars
1,784 ratings685 reviews
  1. 5 stars70% (1,253)
  2. 4 stars7% (125)
  3. 3 stars5% (81)
  4. 2 stars5% (81)
  5. 1 star14% (244)
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Showing 631-640 of 685 reviews
Jun 16, 2024
Franky
3 out of 5 stars review

Mixed feelings

We liked the pool did great for the kids. But spent come with a air pump so makes it more difficult to use and find a pump that fits.

Helpful?2JKVQ0HONUQZ13927123649
Jun 17, 2021
M89
1 out of 5 stars review

Doesn’t hold air

The top ring hasn’t held air since the moment we opened it. It doesn’t even stay inflated long enough for the pool to fill. Waste of money and time.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello M89, thank you for telling us about your experience. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

Jun 2, 2024
Stonefam
3 out of 5 stars review

Don't buy.

Seal where air goes in was split. Tried to patch in many ways. Won't stay inflated on the bottom piece.

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark Team

We apologize for this experience with the pool, Stonefam. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jul 5, 2025
Family
2 out of 5 stars review

null

Doesn't hold air on the bottom chamber. Have to inflate every couple of hours. More frustrating than fun.

Helpful?2JKVQ0HONUQZ13927123649
May 20, 2022
Renee
1 out of 5 stars review

Doesn’t hold air

We just opened the box this Wednesday. Pumped it up Thursday and deflated today. Better to invest in something nicer. Waste of money.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Thank you so much for taking the time to leave a review and feedback of your experience! We are very sorry to hear that it’s not holding the Air. All Member’s Mark items carry a 100% member satisfaction guarantee. Please give us a call toll-free at (888) 301-0332, from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays, for assistance with your Member's Mark Elegant Family Pool.

Jul 17, 2021
Steph
2 out of 5 stars review

Didn’t last long

Pool only lasted 1 month, water started to get into the bottom portion where the air goes inside. Became useless after that.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Steph, thank you for telling us about your experience. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

Mar 19, 2022
Mr
5 out of 5 stars review

best blow up pool

We used this almost every weekend last summer and just bought a new one for this summer bc we gave ours away at the end of season.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hi! Thank you for telling us about your experience. We are happy to hear that you are enjoying the Member's Mark Elegant Family Pool

Jun 6, 2021
Ffjbenson
1 out of 5 stars review

Leaks air

Just took it out of the box and it instantly leaks air. Cannot find any holes. Filled it up 2 times in an hour.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Ffjbenson, thank you for telling us about your situation. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

Jun 23, 2021
Kathy
2 out of 5 stars review

Doesn't hold air.

Inflated it and filled with water. Look outside and water is pouring out of it. So I moved it and tried again. Same problem. Going to return it.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Kathy, thank you for telling us about your situation. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

Jun 21, 2025
Lynsee
1 out of 5 stars review

3 with holes right out of the box

We've purchased 3 of these this year, thinking that the first was a fluke. We just put air in the third and no part of the thing holds air.

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark Team

We apologize for this experience, Lynsee. Please know you can exchange or return the pool for a full refund with the Member's Mark 100% Satisfaction Guarantee. Contact Member Support at (888) 301-0332 if you need assistance.