Customer reviews for Member’s Mark Elegant Family Pool, 10'

Customer reviews for Member’s Mark Elegant Family Pool, 10' for

Member’s Mark Elegant Family Pool, 10'

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4.2 out of 5 stars

stars1,814 ratings719 reviews

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Showing 611-620 of 719 reviews

Aug 15, 2022

Dawn

1 out of 5 stars review

Terrible

This lasted 30 minutes before it started going flat. Waste of money.

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May 23, 2021

Curriek2

2 out of 5 stars review

Won’t hold air

The main bottom area will not stay inflated.

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reply from Polygroup

Hello Curriek2, thank you for telling us about your situation. Our consumer care team is available, at 888-919-0070 or ‘warranty@polygroup.com’, if you have questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000121). Best regards, Polygroup Manufacturer

Apr 10, 2022

Sara

1 out of 5 stars review

faulty out of the box

First time blowing up this pool and there’s a hole somewhere in it because it won’t stay inflated.

Helpful?

reply from Polygroup

All Member’s Mark items carry a 100% member satisfaction guarantee https://www.samsclub.com/content/terms-and-conditions#satisfaction-guarantee.If you need a replacement part, Chat https://help.samsclub.com/app/answers/detail/a_id/2790 or call us at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays.

Jul 21, 2024

Kathy

5 out of 5 stars review

Great price

I will recommend 100% my kids had a lot of fun!!

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Jun 10, 2022

pedropabloleonjaramillo

5 out of 5 stars review

Good for the price

I didn’t expect to much for the price, great for kids.

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Jun 6, 2021

mwsch

1 out of 5 stars review

Purchased two and both have holes

purchased two pools at two different times and both had holes in them. very cheap.

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reply from Polygroup

Hello Mwsch, thank you for telling us about your experience. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

Jun 5, 2021

MamaM

1 out of 5 stars review

Terrible

Soo upset. Just got it out of the box, blew it up, filled it with water. Already deflating and my child hasn’t even got to play in it.

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reply from Polygroup

Hello MamaM, thank you for telling us about your situation. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

Jul 17, 2021

Jess

2 out of 5 stars review

Didn’t last long

We only got 2 uses out of this pool before it got a hole. It’s pretty poorly made but for the price I shouldn’t be surprised I guess.

Helpful?

reply from Polygroup

Hello Jess, thank you for telling us about your experience. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

May 1, 2021

amy

3 out of 5 stars review

small pool

I am kind of disappointed about how small it is, but glad my kids very young. THE PRICE IS WORTH IT, feels sturdy.

Helpful?

reply from Polygroup

Hi Sam, we hope you enjoy your Member's Mark Elegant Family Pool (KB0819000121). The pool measures about 120" long x 110" wide x 18" high, when inflated. The seat backs measure 26" high. The pool holds about 218 gallons, when filled to the recommended level. Please feel free to contact our consumer care team, at 888-919-0070 or 'warranty@polygroup.com', if you have any questions. Best Regards, Polygroup Manufacturer

May 30, 2021

alyssa

1 out of 5 stars review

horrible

Wish I would’ve read the reviews before buying this. Horrible. We’ve inflated it 3 times already in 3 days. Don’t waste your money.

Helpful?

reply from Polygroup

Hello Alyssa, thank you for telling us about your experience. Our consumer care team is available, at 888-919-0070 or ‘warranty@polygroup.com’, if you have questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000121). Best regards, Polygroup Manufacturer