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Customer reviews for Member’s Mark Elegant Family Pool, 10' for
Member’s Mark Elegant Family Pool, 10'
4.2 out of 5 stars
stars1,814 ratings719 reviews
  1. 5 stars71% (1,280)
  2. 4 stars7% (128)
  3. 3 stars4% (80)
  4. 2 stars5% (82)
  5. 1 star13% (244)

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Showing 591-600 of 719 reviews
Jun 24, 2021
QueenG
3 out of 5 stars review

Bottom will not stay inflated!

I bought this in April and just set it up this week. It's unfortunate that the bottom portion of the pool will not stay inflated. I like the size of it and the little seats. It's too bad I can't exchange it for another one. It's out of stock. I think my son would have enjoyed this pool for the summer.

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Jun 6, 2021
Megan
1 out of 5 stars review

So disappointed

We blew up the pool for the first time today, just got it out of the box after getting it from Sam’s Club. It does not hold air, so the sides go down and the water all goes out. My two-year-old was very disappointed, because it’s opened was was not allowed to return. Wish I would’ve read reviews on this before purchasing!

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Megan, thank you for sharing your experience. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

Jul 16, 2023
Deb
2 out of 5 stars review

Didn't last but a month.

We bought this for our adult daughter, who has Down Syndrome. It lasted about a month. One of the seams on the wall came apart. We don't know if it was product design from not properly seamed together or weight of rain adding water to the pool. We couldn't repair it, so we threw it away and bought a more sturdier one.

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reply from Member's Mark

Hello, We are sorry for your experience with the pool. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee. Please get in touch with Member Support at (888) 301-0332 if you need further assistance. Thank you!

Jul 23, 2022
Dissatisfied 1964
1 out of 5 stars review

Not Worth the Cost

I purchased this pool a couple of months ago anticipating a visit from the grandchildren. I inflated the pool and filled it with the appropriate amount of water. It was deflating at a rapid rate causing water to run out. Unfortunately, I believe the time has passed for a return or refund. This is a horrible product!!!

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Jun 10, 2021
JT
2 out of 5 stars review

Cool Design but Lacking Quality

As soon as we started filling it with air we heard air leaking from 2 diff holes. The kids were too fired up to take it back so I put some packaging tape over it and it held air for the day and then deflated over night. Very thin cheap material. It's a cool design and I'd pay double for better quality no problem. Not impressed at all, esp for a Sam's Club item, usually good quality products.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello JT, thank you for telling us about your experience. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

Jun 23, 2024
Jaime
1 out of 5 stars review

First use, didn't inflate

Bought this pool during my rate visit at the closest Club. The bottom ring would not stay inflated. Couldn't find an air leak to patch (not that it makes it any better that I'd have to patch a $35 brand new purchase). We're not close to a Sam's Club so it's also a pain to return.

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Jul 19, 2025
jo
1 out of 5 stars review

Haven’t been able to use it!

Haven’t been able to use it! won't stay inflated

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reply from Member's Mark Team

We're sorry there is an issue with the pool, jo, and we hope you will exchange or return it with the Member's Mark 100% Satisfaction Guarantee. You can contact Member Support at (888) 301-0332 if you need assistance.

Jul 5, 2025
Megan
1 out of 5 stars review

Pool- deflated

Pool did not stay inflated.

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Jul 13, 2025
anonymous
1 out of 5 stars review

Short lifespan

Worked well enough for about 1 month. Then sadly will no longer stay inflated.

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Jul 12, 2025
pool
5 out of 5 stars review

Cool pool, cool price!

Sturdy, roomy pool. Love it!

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