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Customer reviews for Member’s Mark Elegant Family Pool, 10' for
Member’s Mark Elegant Family Pool, 10'
4.2 out of 5 stars
stars
1,784 ratings685 reviews
  1. 5 stars70% (1,253)
  2. 4 stars7% (125)
  3. 3 stars5% (81)
  4. 2 stars5% (81)
  5. 1 star14% (244)
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Showing 591-600 of 685 reviews
Jul 17, 2022
FireCracker
5 out of 5 stars review

Great Pool!

This pool has been fantastic for our family. Haven’t had any problems as others have stated with the pool not holding air. 2 weeks into using it, the pool still holds air great.

Helpful?2JKVQ0HONUQZ13927123649
Jun 12, 2021
Bri
2 out of 5 stars review

Leaks Air

Love the size of the pool but it will not hold air for more than 30 minutes. There are 6 places you need to air up and every single section leaks air and deflates slowly.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Bri, thank you for telling us about your situation. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

Jun 14, 2022
HJ
1 out of 5 stars review

Loses air.

Aired it up for the first time yesterday and this morning it was almost completely deflated. Because of this, all of the water poured out. I tried to find a leak to patch it and can’t find anything.

Helpful?2JKVQ0HONUQZ13927123649
Jul 18, 2022
Michelle
2 out of 5 stars review

Bad design with the plugs. Takes long time to fill up and then you lose half the air by the time you seal it. I was careful and by the second time there appeared to be a hole cuz it was losing air.

Helpful?2JKVQ0HONUQZ13927123649
Jul 28, 2021
Ashley
1 out of 5 stars review

Don't buy!

Leaked after first use. Thought maybe it was a dud. Bought another one and that was shot after one use as well. Wouldn't hold air any more. These are completely worthless garbage. Would be nice if they lasted. Don't buy!

Helpful?2JKVQ0HONUQZ13927123649
Jul 4, 2021
a Bailey
1 out of 5 stars review

doesn’t hold air

Pool doesn’t hold air for longer than 30 minutes. We cannot find holes anywhere so it must just seep out as soon as you start putting air in it. I wouldn’t recommend anyone buy this.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello a Bailey, thank you for telling us about your situation. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

Jun 22, 2024
Llaine
2 out of 5 stars review

Not great, won’t hold air long.

Top portion of this pool won’t hold air for whatever reason. Have to air it up at least twice a day. I’m not sure if it’s due to the really weird two step plugs or what. Definitely save your money and get something better.

Helpful?2JKVQ0HONUQZ13927123649
Jun 23, 2021
TravelGuy
1 out of 5 stars review

Leaks out of the box

Took it out of the box and blew it up. It was flat within 2 hours. It appears to leak around the fill valves. I cant find a leak anywhere else. Just more of that good ole Chinese trash.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello TravelGuy! Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

May 7, 2024
Laney
2 out of 5 stars review

Didn't last two uses

We inflated it once (which took an hour. You need an air mattress inflator), deflated it to store it, and the second time we went to blow it up, it had a slow leak and was flat by the end of the day 😑 what a waste. Couldn't find the leak.

Helpful?2JKVQ0HONUQZ13927123649
Jul 6, 2025
sarah
1 out of 5 stars review

Second one that doesn't hold air

First one we thought it was a fluke that it didn't hold air so bought another and it does the same exact thing. Loses air in the corner. Very disappointed because the pool is very nice

Helpful?2JKVQ0HONUQZ13927123649