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Customer reviews for Member’s Mark Elegant Family Pool, 10' for
Member’s Mark Elegant Family Pool, 10'
4.2 out of 5 stars
stars
1,784 ratings685 reviews
  1. 5 stars70% (1,253)
  2. 4 stars7% (125)
  3. 3 stars5% (81)
  4. 2 stars5% (81)
  5. 1 star14% (244)
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Showing 581-590 of 685 reviews
May 30, 2021
alyssa
1 out of 5 stars review

horrible

Wish I would’ve read the reviews before buying this. Horrible. We’ve inflated it 3 times already in 3 days. Don’t waste your money.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Alyssa, thank you for telling us about your experience. Our consumer care team is available, at 888-919-0070 or ‘warranty@polygroup.com’, if you have questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000121). Best regards, Polygroup Manufacturer

Jun 1, 2021
Sara
1 out of 5 stars review

Leaks air

Mine leaks air. No holes and the valves are closed all the way but after 12-24 hours it’s sagging all over. Very disappointed.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Sara, thank you for telling us about your situation. Our consumer care team is available, at 888-919-0070 or ‘warranty@polygroup.com’, if you have questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000121). Best regards, Polygroup Manufacturer

May 1, 2021
amy
3 out of 5 stars review

small pool

I am kind of disappointed about how small it is, but glad my kids very young. THE PRICE IS WORTH IT, feels sturdy.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hi Sam, we hope you enjoy your Member's Mark Elegant Family Pool (KB0819000121). The pool measures about 120" long x 110" wide x 18" high, when inflated. The seat backs measure 26" high. The pool holds about 218 gallons, when filled to the recommended level. Please feel free to contact our consumer care team, at 888-919-0070 or 'warranty@polygroup.com', if you have any questions. Best Regards, Polygroup Manufacturer

Jun 13, 2021
Dave
1 out of 5 stars review

Doesn’t stay inflated

The first time I blew this pool up to use it, it was too flat to even hold water within 2 hours. I emailed customer service only for them to call me and tell me there’s nothing they can do because this pool doesn’t have a manufactures warranty.

Helpful?2JKVQ0HONUQZ13927123649
Jul 17, 2022
cmichalovic
5 out of 5 stars review

Good Pool for Family

This pool is huge! It is big enough for my husband, 4 year old son, and I to play in. It was fairly easy to inflate. The seats and headrests are a little tricky. It is easy to keep clean and maintain. This has been a huge bonus this summer.

Helpful?2JKVQ0HONUQZ13927123649
May 6, 2023
Weasel
1 out of 5 stars review

Terrible pool

I bought this last summer and set it up. Used it 1 day and it deflated over night. Repeated this action for a couple of times. Live to far away to go for a refund. Glad it was on a really good sale.

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark

We are sorry the pool didn't meet your expectations, Weasel. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Apr 7, 2021
MariaMomOfFour
2 out of 5 stars review

Disappointed

My son with autism was SO excited about this pool but it keeps leaking air and holes keep popping up everywhere. I’m so disappointed-but mostly upset because my son is so upset. We are going to deflate it and hopefully Sams will replace it.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Maria, thank you for telling us about your experience. We regret the disappointment. The Member's Mark Elegant Family Pool (KB0819000121) is made with durable & puncture-resistant materials. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', if you have questions about installing and maintaining the pool. Best regards, Polygroup Manufacturer

May 28, 2023
Reviewer
2 out of 5 stars review

I wanted to love it

I followed the instructions and the pool deflates anyway. All valves are closed and don't feel any air releasing there. I'm not sure if it slowly leaks from the seams or what. I keep the shopvac handy to blow it up every few hours.🥴

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark

We are sorry for your experience with the pool. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jul 14, 2024
SGT_Wombat
5 out of 5 stars review

Perfect fo soaking on a HOT day!

Just set it up last night couldn't find my heavy duty camping inflator so used the electric tire inflator. Took forever :-( Make sure you seat the plugs before inflating and inflate the seats before filling!

Helpful?2JKVQ0HONUQZ13927123649
Jun 24, 2024
Rocky
1 out of 5 stars review

Horrible Product!!

We bought this for our grandson's visit, and it wouldn't hold air......at all. We have a good air compressor. Dud straight out of the box! Don't buy this unless you are a glutton for exasperation and disappointment.

Helpful?2JKVQ0HONUQZ13927123649