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Customer reviews for Member’s Mark Elegant Family Pool, 10' for
Member’s Mark Elegant Family Pool, 10'
4.2 out of 5 stars
stars1,814 ratings719 reviews
  1. 5 stars71% (1,280)
  2. 4 stars7% (128)
  3. 3 stars4% (80)
  4. 2 stars5% (82)
  5. 1 star13% (244)

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Showing 581-590 of 719 reviews
Jan 7, 2021
Maddie
5 out of 5 stars review

family pool

I bought this pool for my kids and they are loving it. I was thankful it wasn’t too hard to setup. This will be nice to tan in when the weather gets warmer!

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Jun 15, 2022
Brittani
1 out of 5 stars review

this pool blows

Do yourself a favor and don’t buy this pool. The one I got last year was awesome and lasted all summer. This one only lasted two weeks and it was popped. It’s definitely not made the same.

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Jun 6, 2021
Megan
1 out of 5 stars review

So disappointed

We blew up the pool for the first time today, just got it out of the box after getting it from Sam’s Club. It does not hold air, so the sides go down and the water all goes out. My two-year-old was very disappointed, because it’s opened was was not allowed to return. Wish I would’ve read reviews on this before purchasing!

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reply from Polygroup

Hello Megan, thank you for sharing your experience. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

Jul 30, 2023
Teena
1 out of 5 stars review

Not worth

Used it once before random holes started appearing in the bottom ring. We tried to patch some of them with the included patch kit (and some We bought), but they just kept appearing so it would not stay inflated. Then it began separating at the seamline, and I gave it up. Don't waste your money.

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reply from Member's Mark

We are sorry for your experience with the pool. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee. Please contact Member Support at (888) 301-0332 if you continue to have problems and need further assistance.

Jun 16, 2022
Backyard Mom
1 out of 5 stars review

Won't hold air!

Was so excited to set up our new pool for my toddler when we had family in on Memorial Day weekend. We filled it with air and set up the hose and noticed it deflating within 20 minutes. Water spilled out everywhere. We tried reinflating several times and it just deflated faster. So disappointed. Plus no easy way to send for returns through Sam's app

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Mar 12, 2022
AdamR
2 out of 5 stars review

Great for….two weeks

The pool has been fantastic for two weeks. Today, we noticed a leak. Used the patch kit to fix the leak and thought all was good. Keeps leaking air in the bottom section. We can’t find a leak anywhere, but it’s definitely not holding. Filled up with air and within 2 hours, it’s gone.

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reply from Polygroup

On behalf of Member&#39;s Mark, we thank you for telling us about your experience.<br />Our consumer care team is available, at 888-919-0070 or &#39;warranty&#64;polygroup.com&#39;,<br />to assist with questions about your Member&#39;s Mark Elegant Family Pool. <br />Best regards, Polygroup Manufacturer

Jun 13, 2022
HKJ
1 out of 5 stars review

Pool Had Several Holes

The first time we tried to use it and began to fill it with air and water, we noticed it had several holes preventing it from staying inflated. Otherwise the pool is a great size for our kids, but unfortunately we will be returning it due to the defects.

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Jun 24, 2021
QueenG
3 out of 5 stars review

Bottom will not stay inflated!

I bought this in April and just set it up this week. It's unfortunate that the bottom portion of the pool will not stay inflated. I like the size of it and the little seats. It's too bad I can't exchange it for another one. It's out of stock. I think my son would have enjoyed this pool for the summer.

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Jun 23, 2024
Jaime
1 out of 5 stars review

First use, didn't inflate

Bought this pool during my rate visit at the closest Club. The bottom ring would not stay inflated. Couldn't find an air leak to patch (not that it makes it any better that I'd have to patch a $35 brand new purchase). We're not close to a Sam's Club so it's also a pain to return.

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Jun 18, 2024
RIchard
2 out of 5 stars review

Great idea, doesn't last.

I've had about 4-5 of these. Yes, that is my fault. The size, design, etc., is great. However, I would almost consider this a 2-3 use pool, max. They always seem to leak air, even with my young kids using in a normal manner. I wish it were built a little stronger.

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