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Sams Club
Sams Club
Customer reviews for Member’s Mark Elegant Family Pool, 10' for
Member’s Mark Elegant Family Pool, 10'
4.2 out of 5 stars
stars1,814 ratings719 reviews
  1. 5 stars71% (1,280)
  2. 4 stars7% (128)
  3. 3 stars4% (80)
  4. 2 stars5% (82)
  5. 1 star13% (244)

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Showing 571-580 of 719 reviews
Aug 22, 2021
George
1 out of 5 stars review

Terrible

Holes upon holes in this pool doesn’t hold water . Thought they were getting more in Sam’s in July never saw the product again. Reading other reviews don’t think I will try it again

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

On behalf of Member's Mark, thank you for letting us know about the holes in your Family Pool. Please feel free to contact our consumer care team at 888 - 919 - 0070. We are here to help.

May 30, 2021
DMCG
1 out of 5 stars review

Waste of money

This is a terrible pool and deflates in like 30 min. Third time using it and we spend more time putting air into it. Look for something better, this is not worth it!

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello DMCG, thank you for telling us about your experience. Our consumer care team is available, at 888-919-0070 or ‘warranty@polygroup.com’, if you have questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000121). Best regards, Polygroup Manufacturer

Jun 17, 2023
Haley
1 out of 5 stars review

Leaking Air

Bought this pool last weekend, returned today. Used once and would not hold air. Searched high and low for a hole or leak and could not find. Very disappointed and did not buy another.

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark

We are sorry for this experience, Haley, and to have disappointed you. Please know you can return it anytime for a full refund as part of the Member's Mark 100% Satisfaction Guarantee.

Feb 3, 2021
Lydia
5 out of 5 stars review

Great price and durable pool

I bought this pool a couple of years ago and my kids love it. It's a great size and easy to inflate. Plus, you can't beat the price of the pool. Very durable.

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May 24, 2021
Kim
2 out of 5 stars review

Good for little kids

Only bought a new days ago and it's already deflating. The kids love playing it in since it's not deep at all. Easy for a 2 year old to sit in and splash around.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Kim, thank you for telling us about your situation. Our consumer care team is available, at 888-919-0070 or ‘warranty@polygroup.com’, if you have questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000121). Best regards, Polygroup Manufacturer

May 30, 2021
hl08
3 out of 5 stars review

Holes in it right out of box

Sadly when we first opened it up to put air in it, there were several holes in it and you could hear the air leaking out. Very disappointed. It was a pretty pool though with a nice design...

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Hl08, thank you for telling us about your experience. Our consumer care team is available, at 888-919-0070 or ‘warranty@polygroup.com’, if you have questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000121). Best regards, Polygroup Manufacturer

May 23, 2021
Chad
1 out of 5 stars review

waste

There have to be plenty of better options than this pool. Won’t hold air. No instructions or troubleshooting in the box. Website listed on the only paper in the box takes you to a website that doesn’t have anything for this product.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Chad, thank you for telling us about your situation. Our consumer care team is available, at 888-919-0070 or ‘warranty@polygroup.com’, if you have questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000121). Best regards, Polygroup Manufacturer

Jun 5, 2024
riddlefamily8
1 out of 5 stars review

Don't waste money

We used it twice. Before the kids were done using it the second time it was deflating. Only the top ring still had air. The bottom ring, seats, and backs of the seats are all deflated. So disappointed!

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Jun 28, 2024
Lb
1 out of 5 stars review

Had to return

First time I used the pool it wouldn't ever stay inflated. I should of listened to the reviews. Customer service was great on the return but I would NOT recommend this pool.

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Aug 6, 2022
Leslie
5 out of 5 stars review

Love my pool

My nephews can play in the pool for hours!! I love the size, it's not super big & the 2 seats are perfect for 2 adults to relax while the kids play. Great for the price.

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