Customer reviews for Member’s Mark Elegant Family Pool, 10'

Customer reviews for Member’s Mark Elegant Family Pool, 10' for

Member’s Mark Elegant Family Pool, 10'

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4.2 out of 5 stars

stars1,814 ratings719 reviews

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Showing 551-560 of 719 reviews

May 17, 2021

Hayley

1 out of 5 stars review

Hole Galore

Great for about 10 minutes and then wouldn’t hold air anymore.. several holes. Save your money.

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reply from Polygroup

Hello Hayley, thank you for telling us about your experience. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist you if you have any questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

Jun 20, 2022

Sadaboutthis

1 out of 5 stars review

Doesn’t hold air

Bought 3 of these pools for my adult kids & all 3 of them didn’t hold air. Poor quality!

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Jun 24, 2025

1 and done

1 out of 5 stars review

null

Wondered why it was taking forever for thewaterto fill. There was a hole in bottom

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reply from Member's Mark Team

We're sorry there was a hole in your pool. Please know it can be exchanged or returned for a full refund with the Member's Mark 100% Satisfaction Guarantee.

Jul 5, 2025

Family

2 out of 5 stars review

null

Doesn't hold air on the bottom chamber. Have to inflate every couple of hours. More frustrating than fun.

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Jun 21, 2025

Lynsee

1 out of 5 stars review

3 with holes right out of the box

We've purchased 3 of these this year, thinking that the first was a fluke. We just put air in the third and no part of the thing holds air.

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reply from Member's Mark Team

We apologize for this experience, Lynsee. Please know you can exchange or return the pool for a full refund with the Member's Mark 100% Satisfaction Guarantee. Contact Member Support at (888) 301-0332 if you need assistance.

Jun 22, 2025

anonymous

1 out of 5 stars review

Impossible to inflate

Does not work with a standard inflatable air pump nor come with an adapter to “easily inflate”. Good Luck using it.

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Jul 19, 2025

Preacher 62

1 out of 5 stars review

Water leaks out

Does not hold water. There is a leak in the seam where the bottom joins the sides so the water slowly leaks out

Helpful?

reply from Member's Mark Team

We're sorry to learn there was an issue with the seam, Preacher 62. Please know the pool can be exchanged or returned for a full refund with the Member's Mark 100% Satisfaction Guarantee. You can contact Member Support at (888) 301-0332 if you need assistance.

Jan 10, 2021

Denise

5 out of 5 stars review

Perfect for cooling off!

This pool is perfect for having something to cool off in. Will come in handy when the weather gets warmer!

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May 20, 2024

amiej

1 out of 5 stars review

Don't waste your money on this.

New pool. Will not hold air more than 12 hours. Tried all the messing with the plugs and air valves.

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Jul 5, 2023

Ashley

2 out of 5 stars review

You get what you pay for.

It will not stay inflated. The air is leaking from somewhere and I can’t find it. It was cute for one day but a headache.

Helpful?

reply from Member's Mark

We're sorry to hear that the inflatable pool didn't meet your expectations. We appreciate your comments and will share them with our team to improve our products in the future. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.