Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member’s Mark Elegant Family Pool, 10' for
Member’s Mark Elegant Family Pool, 10'
4.2 out of 5 stars
stars
1,784 ratings685 reviews
  1. 5 stars70% (1,253)
  2. 4 stars7% (125)
  3. 3 stars5% (81)
  4. 2 stars5% (81)
  5. 1 star14% (244)
Sort by |
Showing 541-550 of 685 reviews
Jun 23, 2024
Jaime
1 out of 5 stars review

First use, didn't inflate

Bought this pool during my rate visit at the closest Club. The bottom ring would not stay inflated. Couldn't find an air leak to patch (not that it makes it any better that I'd have to patch a $35 brand new purchase). We're not close to a Sam's Club so it's also a pain to return.

Helpful?2JKVQ0HONUQZ13927123649
Jun 24, 2021
QueenG
3 out of 5 stars review

Bottom will not stay inflated!

I bought this in April and just set it up this week. It's unfortunate that the bottom portion of the pool will not stay inflated. I like the size of it and the little seats. It's too bad I can't exchange it for another one. It's out of stock. I think my son would have enjoyed this pool for the summer.

Helpful?2JKVQ0HONUQZ13927123649
Jun 10, 2021
Very disappointed
1 out of 5 stars review

Pool will not hold air after one use!

Used this pool very carefully as we read the reviews and knew it was not the best quality. 5 year old granddaughter used it ONCE, we drained it and CAREFULLY stored it until next use...small leaks on both rings...so disappointed. Called customer service and there is no warranty. Very glad that this was inexpensive as $30.00 for one swim is ridiculous!

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Dear Valued Consumer, thank you for telling us about your experience. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

May 2, 2023
DeeKayKay
2 out of 5 stars review

Nice size but next to impossible to inflate

I love the idea of this pole and it is very large, even comfortable for an adult. However, I gave it two stars because it is almost impossible to blow up. When you insert the air compressor tip into the hole, the opening where the air goes in is on the side. Is very difficult to explain but trust me, it's very difficult to inflate. I ended up having to cut extra holes with a small knife to get the air in. If you are inserting a compressor tip, it never goes sideways. It goes straight in but they've designed the hole to be to the side. Again, hard to explain. Very bad design flaw.

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark

We appreciate your feedback on the air valve, DeeKayKay. Please contact our Member Support team at (888) 301-0332 and they'll be happy to assist you.

Jun 8, 2025
LDH
5 out of 5 stars review

Grandchildren Like it!

After 2 weeks we drained it and washed it with a towel. Filled again and being enjoyed by grandchildren ages 8 to 14. Surprised how much they like the feature of the inflatable chairs. The shape is unique and gives the pool character, making it seem bigger than it really is. Which is good because it doesn't take a crazy amount of water to fill. It has already been used about 8 times. I think they will be using it all summer.

Helpful?2JKVQ0HONUQZ13927123649
Jun 13, 2022
HKJ
1 out of 5 stars review

Pool Had Several Holes

The first time we tried to use it and began to fill it with air and water, we noticed it had several holes preventing it from staying inflated. Otherwise the pool is a great size for our kids, but unfortunately we will be returning it due to the defects.

Helpful?2JKVQ0HONUQZ13927123649
Mar 12, 2022
AdamR
2 out of 5 stars review

Great for….two weeks

The pool has been fantastic for two weeks. Today, we noticed a leak. Used the patch kit to fix the leak and thought all was good. Keeps leaking air in the bottom section. We can’t find a leak anywhere, but it’s definitely not holding. Filled up with air and within 2 hours, it’s gone.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

On behalf of Member&#39;s Mark, we thank you for telling us about your experience.<br />Our consumer care team is available, at 888-919-0070 or &#39;warranty&#64;polygroup.com&#39;,<br />to assist with questions about your Member&#39;s Mark Elegant Family Pool. <br />Best regards, Polygroup Manufacturer

Jun 18, 2024
RIchard
2 out of 5 stars review

Great idea, doesn't last.

I've had about 4-5 of these. Yes, that is my fault. The size, design, etc., is great. However, I would almost consider this a 2-3 use pool, max. They always seem to leak air, even with my young kids using in a normal manner. I wish it were built a little stronger.

Helpful?2JKVQ0HONUQZ13927123649
Jul 30, 2023
Teena
1 out of 5 stars review

Not worth

Used it once before random holes started appearing in the bottom ring. We tried to patch some of them with the included patch kit (and some We bought), but they just kept appearing so it would not stay inflated. Then it began separating at the seamline, and I gave it up. Don't waste your money.

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark

We are sorry for your experience with the pool. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee. Please contact Member Support at (888) 301-0332 if you continue to have problems and need further assistance.

Jul 16, 2023
Deb
2 out of 5 stars review

Didn't last but a month.

We bought this for our adult daughter, who has Down Syndrome. It lasted about a month. One of the seams on the wall came apart. We don't know if it was product design from not properly seamed together or weight of rain adding water to the pool. We couldn't repair it, so we threw it away and bought a more sturdier one.

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark

Hello, We are sorry for your experience with the pool. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee. Please get in touch with Member Support at (888) 301-0332 if you need further assistance. Thank you!