Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member’s Mark Elegant Family Pool, 10' for
Member’s Mark Elegant Family Pool, 10'
4.2 out of 5 stars
stars
1,835 ratings731 reviews
  1. 5 stars70% (1,292)
  2. 4 stars7% (129)
  3. 3 stars4% (82)
  4. 2 stars5% (83)
  5. 1 star14% (249)

Member photos

  • +58 images
Sort by |
Showing 541-550 of 731 reviews
Jun 12, 2021
Reviewer name: Bri
2 out of 5 stars
2 out of 5 stars review

Leaks Air

Love the size of the pool but it will not hold air for more than 30 minutes. There are 6 places you need to air up and every single section leaks air and deflates slowly.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Bri, thank you for telling us about your situation. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

May 28, 2023
Reviewer name: Reviewer
2 out of 5 stars
2 out of 5 stars review

I wanted to love it

I followed the instructions and the pool deflates anyway. All valves are closed and don't feel any air releasing there. I'm not sure if it slowly leaks from the seams or what. I keep the shopvac handy to blow it up every few hours.🥴

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark

We are sorry for your experience with the pool. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jun 5, 2023
Reviewer name: Kodi
1 out of 5 stars
1 out of 5 stars review

DISSATISFIED AND DISAPPOINTED.

Heard wonderful things about this pool and ordered it for my kiddos. Aired it up, filled it up, and while it was filling up the air started to deflate. Now it's full of water and has no air in it at all. Very disappointed.

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark

We're sorry you are disappointed in the pool, Kodi. Please know you can exchange or return it for a full refund as part of the Member's Mark 100% Satisfaction Guarantee.

Jul 17, 2022
Reviewer name: FireCracker
5 out of 5 stars
5 out of 5 stars review

Great Pool!

This pool has been fantastic for our family. Haven’t had any problems as others have stated with the pool not holding air. 2 weeks into using it, the pool still holds air great.

Helpful?2JKVQ0HONUQZ13927123649
Aug 19, 2021
Reviewer name: Momof2
2 out of 5 stars
2 out of 5 stars review

I like the size of the pool but the first time we used it the pool lost air my husband found three holes. We patched the holes used it again and it had more holes we couldn’t find.

Helpful?2JKVQ0HONUQZ13927123649
Mar 29, 2021
Reviewer name: Mitzi
4 out of 5 stars
4 out of 5 stars review

wear pants

Kids loved everything about the pool except for the sharp seams on the bottom of the pool. They felt like they were being cut by the plastic seams. They started swimming in there pants.

Helpful?2JKVQ0HONUQZ13927123649
Jul 4, 2021
Reviewer name: a Bailey
1 out of 5 stars
1 out of 5 stars review

doesn’t hold air

Pool doesn’t hold air for longer than 30 minutes. We cannot find holes anywhere so it must just seep out as soon as you start putting air in it. I wouldn’t recommend anyone buy this.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello a Bailey, thank you for telling us about your situation. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

Jul 30, 2023
Reviewer name: Vanodie
5 out of 5 stars
5 out of 5 stars review

Love it

My kids and I really like this inflatable pool, we had no problem inflating it, the air holds up well and it's very big frankly there is nothing to say about the quality and beauty of this pool.

Helpful?2JKVQ0HONUQZ13927123649
Jul 14, 2024
Reviewer name: SGT_Wombat
5 out of 5 stars
5 out of 5 stars review

Perfect fo soaking on a HOT day!

Just set it up last night couldn't find my heavy duty camping inflator so used the electric tire inflator. Took forever :-( Make sure you seat the plugs before inflating and inflate the seats before filling!

Helpful?2JKVQ0HONUQZ13927123649
Jul 18, 2022
Reviewer name: Michelle
2 out of 5 stars
2 out of 5 stars review

Bad design with the plugs. Takes long time to fill up and then you lose half the air by the time you seal it. I was careful and by the second time there appeared to be a hole cuz it was losing air.

Helpful?2JKVQ0HONUQZ13927123649