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Customer reviews for Member’s Mark Elegant Family Pool, 10' for
Member’s Mark Elegant Family Pool, 10'
4.2 out of 5 stars
stars
1,835 ratings731 reviews
  1. 5 stars70% (1,292)
  2. 4 stars7% (129)
  3. 3 stars4% (82)
  4. 2 stars5% (83)
  5. 1 star14% (249)

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Showing 531-540 of 731 reviews
Jun 24, 2024
Reviewer name: Rocky
1 out of 5 stars
1 out of 5 stars review

Horrible Product!!

We bought this for our grandson's visit, and it wouldn't hold air......at all. We have a good air compressor. Dud straight out of the box! Don't buy this unless you are a glutton for exasperation and disappointment.

Helpful?2JKVQ0HONUQZ13927123649
May 28, 2023
Reviewer name: Reviewer
2 out of 5 stars
2 out of 5 stars review

I wanted to love it

I followed the instructions and the pool deflates anyway. All valves are closed and don't feel any air releasing there. I'm not sure if it slowly leaks from the seams or what. I keep the shopvac handy to blow it up every few hours.🥴

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark

We are sorry for your experience with the pool. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jul 17, 2022
Reviewer name: cmichalovic
5 out of 5 stars
5 out of 5 stars review

Good Pool for Family

This pool is huge! It is big enough for my husband, 4 year old son, and I to play in. It was fairly easy to inflate. The seats and headrests are a little tricky. It is easy to keep clean and maintain. This has been a huge bonus this summer.

Helpful?2JKVQ0HONUQZ13927123649
Jul 18, 2022
Reviewer name: Michelle
2 out of 5 stars
2 out of 5 stars review

Bad design with the plugs. Takes long time to fill up and then you lose half the air by the time you seal it. I was careful and by the second time there appeared to be a hole cuz it was losing air.

Helpful?2JKVQ0HONUQZ13927123649
Jul 4, 2021
Reviewer name: a Bailey
1 out of 5 stars
1 out of 5 stars review

doesn’t hold air

Pool doesn’t hold air for longer than 30 minutes. We cannot find holes anywhere so it must just seep out as soon as you start putting air in it. I wouldn’t recommend anyone buy this.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello a Bailey, thank you for telling us about your situation. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

Jul 14, 2024
Reviewer name: SGT_Wombat
5 out of 5 stars
5 out of 5 stars review

Perfect fo soaking on a HOT day!

Just set it up last night couldn't find my heavy duty camping inflator so used the electric tire inflator. Took forever :-( Make sure you seat the plugs before inflating and inflate the seats before filling!

Helpful?2JKVQ0HONUQZ13927123649
Mar 29, 2021
Reviewer name: Mitzi
4 out of 5 stars
4 out of 5 stars review

wear pants

Kids loved everything about the pool except for the sharp seams on the bottom of the pool. They felt like they were being cut by the plastic seams. They started swimming in there pants.

Helpful?2JKVQ0HONUQZ13927123649
Jul 6, 2025
Reviewer name: sarah
1 out of 5 stars
1 out of 5 stars review

Second one that doesn't hold air

First one we thought it was a fluke that it didn't hold air so bought another and it does the same exact thing. Loses air in the corner. Very disappointed because the pool is very nice

Helpful?2JKVQ0HONUQZ13927123649
Jul 30, 2023
Reviewer name: Vanodie
5 out of 5 stars
5 out of 5 stars review

Love it

My kids and I really like this inflatable pool, we had no problem inflating it, the air holds up well and it's very big frankly there is nothing to say about the quality and beauty of this pool.

Helpful?2JKVQ0HONUQZ13927123649
Jun 13, 2021
Reviewer name: Dave
1 out of 5 stars
1 out of 5 stars review

Doesn’t stay inflated

The first time I blew this pool up to use it, it was too flat to even hold water within 2 hours. I emailed customer service only for them to call me and tell me there’s nothing they can do because this pool doesn’t have a manufactures warranty.

Helpful?2JKVQ0HONUQZ13927123649