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Customer reviews for Member’s Mark Elegant Family Pool, 10' for
Member’s Mark Elegant Family Pool, 10'
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4.2 out of 5 stars
stars
1,835 ratings731 reviews
  1. 5 stars70% (1,292)
  2. 4 stars7% (129)
  3. 3 stars4% (82)
  4. 2 stars5% (83)
  5. 1 star14% (249)

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Showing 521-530 of 731 reviews
May 30, 2021
Reviewer name: alyssa
1 out of 5 stars
1 out of 5 stars review

horrible

Wish I would’ve read the reviews before buying this. Horrible. We’ve inflated it 3 times already in 3 days. Don’t waste your money.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Alyssa, thank you for telling us about your experience. Our consumer care team is available, at 888-919-0070 or ‘warranty@polygroup.com’, if you have questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000121). Best regards, Polygroup Manufacturer

Jan 23, 2021
Reviewer name: Shan
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Hole in the bottom

The size is great but the first day we had it in the grass there was a hole in the bottom of it. Just very disappointed.

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark Supplier

Hello Shan, Thank you for telling us about your experience. We regret the disappointment. The Member's Mark Elegant Family Pool (KB0819000) is made with durable & puncture-resistant materials, but it could be damaged by something pointed or sharp hidden in the grass. A repair patch is included with the pool for such situations. Our customer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist you if you have questions.

May 23, 2021
Reviewer name: Zuleyan
3 out of 5 stars
3 out of 5 stars review

Pool

Bought this pool. Looks great. After setting up. The pool completely deflated. It truly did not last long.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Zuleyan, thank you for telling us about your experience. Our consumer care team is available, at 888-919-0070 or ‘warranty@polygroup.com’, if you have questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000121). Best regards, Polygroup Manufacturer

Jun 5, 2021
Reviewer name: MamaM
1 out of 5 stars
1 out of 5 stars review

Terrible

Soo upset. Just got it out of the box, blew it up, filled it with water. Already deflating and my child hasn’t even got to play in it.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello MamaM, thank you for telling us about your situation. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

Jun 18, 2021
Reviewer name: Ki
5 out of 5 stars
5 out of 5 stars review

So far so good

Have had it set up for 4 days and it is doing great, will drain it tonight and refill, will update review as needed.

Helpful?2JKVQ0HONUQZ13927123649
Jul 17, 2021
Reviewer name: Jess
2 out of 5 stars
2 out of 5 stars review

Didn’t last long

We only got 2 uses out of this pool before it got a hole. It’s pretty poorly made but for the price I shouldn’t be surprised I guess.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Jess, thank you for telling us about your experience. Our consumer care team is available, at 888-919-0070 or 'warranty@polygroup.com', to assist with questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000). Best regards, Polygroup Manufacturer

May 24, 2021
Reviewer name: pharrels
1 out of 5 stars
1 out of 5 stars review

Not worth it

I re-inflated this pool twice and each time it deflated. DOES NOT HOLD AIR. WASTE OF TIME AND MONEY.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Pharrels, thank you for telling us about your experience. Our consumer care team is available, at 888-919-0070 or ‘warranty@polygroup.com’, if you have questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000121). Best regards, Polygroup Manufacturer

Apr 17, 2023
Reviewer name: No air
1 out of 5 stars
1 out of 5 stars review

Only bottom ring holds air

My five year old loves this...only problem is the top ring does not hold air. I am filling it every day, it deflates over night.

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark

We are sorry you are having inflation issues with your pool. Please contact Member Support at (888) 301-0332 and we'll do our best to assist you. Also know that all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned anytime.

Jun 1, 2021
Reviewer name: Sara
1 out of 5 stars
1 out of 5 stars review

Leaks air

Mine leaks air. No holes and the valves are closed all the way but after 12-24 hours it’s sagging all over. Very disappointed.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Sara, thank you for telling us about your situation. Our consumer care team is available, at 888-919-0070 or ‘warranty@polygroup.com’, if you have questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000121). Best regards, Polygroup Manufacturer

Mar 3, 2024
Reviewer name: Tm
5 out of 5 stars
5 out of 5 stars review

A summertime blast

Used for two summers till our dog popped it, my son had a blast in it and I’m going to order a new one this coming summer as well!

Helpful?2JKVQ0HONUQZ13927123649