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Customer reviews for Member’s Mark Elegant Family Pool, 10' for
Member’s Mark Elegant Family Pool, 10'
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4.2 out of 5 stars
stars
1,835 ratings731 reviews
  1. 5 stars70% (1,292)
  2. 4 stars7% (129)
  3. 3 stars4% (82)
  4. 2 stars5% (83)
  5. 1 star14% (249)

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Showing 511-520 of 731 reviews
Jun 28, 2021
Reviewer name: Aslam massan
5 out of 5 stars
5 out of 5 stars review

my alligator loves it

i bought this pool for my small 8 feet alligator

Helpful?2JKVQ0HONUQZ13927123649
Jul 1, 2023
Reviewer name: Mom
1 out of 5 stars
1 out of 5 stars review

Low quality

We used it once, when we tried to use it a second time. It wouldn't hold air.

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark

Please contact our Member Support team at (888) 301-0332 to identify the issue and come up with a resolution.

Jul 31, 2022
Reviewer name: Leslie
1 out of 5 stars
1 out of 5 stars review

Terrible

Hole within a day. Would return it but cannot get it into the tiny box it comes in. Waste of $30

Helpful?2JKVQ0HONUQZ13927123649
May 23, 2021
Reviewer name: Curriek2
2 out of 5 stars
2 out of 5 stars review

Won’t hold air

The main bottom area will not stay inflated.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Curriek2, thank you for telling us about your situation. Our consumer care team is available, at 888-919-0070 or ‘warranty@polygroup.com’, if you have questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000121). Best regards, Polygroup Manufacturer

Apr 10, 2022
Reviewer name: Sara
1 out of 5 stars
1 out of 5 stars review

faulty out of the box

First time blowing up this pool and there’s a hole somewhere in it because it won’t stay inflated.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

All Member’s Mark items carry a 100% member satisfaction guarantee https://www.samsclub.com/content/terms-and-conditions#satisfaction-guarantee.If you need a replacement part, Chat https://help.samsclub.com/app/answers/detail/a_id/2790 or call us at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays.

May 16, 2022
Reviewer name: texas_gurl
1 out of 5 stars
1 out of 5 stars review

doesn’t stay inflated

Filled it up one time and within an hour it started loosing air, just as the other reviews states

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Dear Valued Consumer, Thank you so much for taking the time to leave a review and feedback of your experience! We are very sorry to hear that it’s not holding the Air. All Member’s Mark items carry a 100% member satisfaction guarantee. Please give us a call toll-free at (888) 301-0332, from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays, for assistance with your Member's Mark Elegant Family Pool.

Jul 21, 2024
Reviewer name: Kathy
5 out of 5 stars
5 out of 5 stars review

Great price

I will recommend 100% my kids had a lot of fun!!

Helpful?2JKVQ0HONUQZ13927123649
Jun 10, 2022
Reviewer name: pedropabloleonjaramillo
5 out of 5 stars
5 out of 5 stars review

Good for the price

I didn’t expect to much for the price, great for kids.

Helpful?2JKVQ0HONUQZ13927123649
Aug 15, 2022
Reviewer name: Dawn
1 out of 5 stars
1 out of 5 stars review

Terrible

This lasted 30 minutes before it started going flat. Waste of money.

Helpful?2JKVQ0HONUQZ13927123649
May 1, 2021
Reviewer name: amy
3 out of 5 stars
3 out of 5 stars review

small pool

I am kind of disappointed about how small it is, but glad my kids very young. THE PRICE IS WORTH IT, feels sturdy.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hi Sam, we hope you enjoy your Member's Mark Elegant Family Pool (KB0819000121). The pool measures about 120" long x 110" wide x 18" high, when inflated. The seat backs measure 26" high. The pool holds about 218 gallons, when filled to the recommended level. Please feel free to contact our consumer care team, at 888-919-0070 or 'warranty@polygroup.com', if you have any questions. Best Regards, Polygroup Manufacturer