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Customer reviews for Member’s Mark Elegant Family Pool, 10' for
Member’s Mark Elegant Family Pool, 10'
4.2 out of 5 stars
stars
1,835 ratings731 reviews
  1. 5 stars70% (1,292)
  2. 4 stars7% (129)
  3. 3 stars4% (82)
  4. 2 stars5% (83)
  5. 1 star14% (249)

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Showing 211-220 of 731 reviews
May 28, 2021
Reviewer name: just a mom
1 out of 5 stars
1 out of 5 stars review

Deflates!!

have bought 2 now since February!! gets holes of some sort. so bought another one. no holes to be found in the second one and still deflates!! very poor quality!!!

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Just a mom, thank you for telling us about your experience. Our consumer care team is available, at 888-919-0070 or ‘warranty@polygroup.com’, if you have questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000121). Best regards, Polygroup Manufacturer

Jun 6, 2023
Reviewer name: Pamela McDowell
1 out of 5 stars
1 out of 5 stars review

Disappointed

I bought this for my granddaughter to enjoy during the summer. I got it inflated, filled it with water used one time. It is deflated with water in it.

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark

We are sorry to hear that your pool has deflated with water in it, Pamela. Please know you can exchange or return the pool anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jul 2, 2022
Reviewer name: JB
2 out of 5 stars
2 out of 5 stars review

Not puncture resistant

Tried cleaning the pool the other day with a hand brush and it punctured 2 holes on the inside bottom ring. The patches do not stay and blew off the second I tried to reinflate

Helpful?2JKVQ0HONUQZ13927123649
May 31, 2022
Reviewer name: whit
1 out of 5 stars
1 out of 5 stars review

awful

It’s a great idea. I loved the seats in it. We blew it up one time. Got to be in the pool one time. Less then 12 hours later go outside and the water is flowing out of it because it lost air. Going to try and return it.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Dear Valued Consumer, Thank you for leaving a review. We are sorry to hear that you didn't have a good experience with our product. Please know that all Member’s Mark items carry a 100% member satisfaction guarantee https://www.samsclub.com/content/terms-and-conditions#satisfaction-guarantee. If you need a replacement part, give us a call toll-free at (888) 301-0332 from 7 a.m. to 11 p.m CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the product UPC and/or the product description ready to provide to our Member Care Professional. (Sams Club)

Jul 28, 2021
Reviewer name: Sher
2 out of 5 stars
2 out of 5 stars review

Good for a party or event for littles

Just not for long term use. Wastes water as you have to dump it often. Didnt drain well. Mosquito breeding area. Difficult to clean. Gets slippery quickly. Need pool supplies so not as economical as it seems.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Dear Sher, <br />On behalf of Members Mark, thank you for telling us about your experience. Please contact our consumer care team, at 888-919-0070 or &#39;warranty&#64;polygroup.com&#39;, for assistance with your Elegant Family Pool. We are here to help! Best regards, Polygroup Manufacturer

May 27, 2023
Reviewer name: Memaw Townsend
1 out of 5 stars
1 out of 5 stars review

wanted to like it

I love the shape and seating in this pool. I have bought it twice. I won’t buy it again. I does not hold air. I inflated mine last night. It sat overnight and is deflated. I will be returning it.

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark

We are sorry for this experience, as this is not the quality expected from Member's Mark. Please contact Member Support at (888) 301-0332 if you need any assistance.

Mar 22, 2023
Reviewer name: Tiredofchineseproducts
1 out of 5 stars
1 out of 5 stars review

Doesn’t Hold Air

MIL had this pool up when we went to her house for a birthday party. The kids loved it and I thought it was neat so I ordered one. I read the instructions twice then spent the time airing it up and didn’t even get enough water in the pool to cover the bottom when I notice the air was leaking from both the top and bottom walls. Checked the valves, all closed correctly and sealed. Aired it up again and the same thing happened. Saw several reviews before I bought it that had the same issue so pretty disappointed we were one of the unlucky ones to get a defective pool.

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark

We are sorry to hear that you didn't have a good experience with our product. Please know that all Member’s Mark items carry a 100% member satisfaction guarantee and can be exchanged or returned at any time.

Jul 10, 2023
Reviewer name: DP
5 out of 5 stars
5 out of 5 stars review

Fantastic!

This pool has been fantastic! Well worth the money. We came home one afternoon after a storm had blown through our area. The pool (empty) blew across our pond (it's big, too) and into the edge of the woods. It was still inflated and still intact! My grands have thoroughly enjoyed it.

Helpful?2JKVQ0HONUQZ13927123649
Jul 6, 2024
Reviewer name: Frankie baby
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Super Easy setup

Beats the heat!

Helpful?2JKVQ0HONUQZ13927123649
Jul 12, 2025
Reviewer name: Elvis
5 out of 5 stars
5 out of 5 stars review

Got it as a starter pool for grandsons. 14 months old. They love it! The pool was a little challenging to install as I had order a pump that came the next day. But it will up and fill that day. Now 3 weeks later still inflated and was able to skimming, vacuum and stabilizes PH with regulator inflatable pool supplies. I recommend it a few friend already. It take the to 3 years old thats a plus.

Helpful?2JKVQ0HONUQZ13927123649