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Customer reviews for Member’s Mark Elegant Family Pool, 10' for
Member’s Mark Elegant Family Pool, 10'
4.2 out of 5 stars
stars1,814 ratings719 reviews
  1. 5 stars71% (1,280)
  2. 4 stars7% (128)
  3. 3 stars4% (80)
  4. 2 stars5% (82)
  5. 1 star13% (244)

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Showing 211-220 of 719 reviews
Jun 8, 2021
readthedirectionssmh
5 out of 5 stars review

SAVE THE POOL!!!

I don’t ever do reviews but I do usually read them to determine the worth of a product and also weed out the bad reviews that have absolutely nothing to do with the product itself. You know, the ones that give it a 1 star because their mailman dented the box SMH. Or the ones that didn’t read the directions and now think their product is faulty. I would almost guarantee that none of these pools had holes but the unhappy owner didn’t close the inflation valve as directed BEFORE putting air in it. One review said the valves were way too big and wouldn’t keep air in SMH. Clearly he didn’t examine close enough or read the directions. I wish I could attach a picture of the directions. I also hope the previous unhappy purchasers would come back and read this or better yet the product maker could use this to give insight to those having trouble. So for those interested if you look closely at the valves after you unfold the pool you must open ALL of them, there are TWO (one big and one little) in each valve. You MUST pop them BOTH outward and push the large plug back in all the way closed. It’s kind of a tight fight so to not leak any air. They were NOT closed when you opened the box!!! Also there is a big valve hole to use a wide pump and a little hole to shove a small attachment in when it’s almost full so you don’t lose all your air while closing it. Also my main point is READ. THE. DIRECTIONS!! Well and also to save this poor pool. Mine has been aired up 10 hours and filled with water. It is ready for tomorrow!!

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Jun 21, 2023
Bob27
3 out of 5 stars review

Sturdy, manageable, large enough

Second time using this pool but it has been filled and drained and sitting outside for about a month. Still holding good air. We added more air to all chambers today before use with no troubles. The second valve allowing air in but not out is a beautiful work of art. Plenty of water for my very tall 7 year old to swim happily for an hour. We placed a tarp down first then those connecting foam tiles as the flooring before placing the pool on top. I am just wishing to find an acceptable topper to cover the entire pool to keep the bugs out.

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Jun 24, 2022
DjinAllen
1 out of 5 stars review

nope

I bet I have bought five of these over the past three years and every single one of them has developed a leak after first used and I tried to throw it away. It looks great the first time you put it up, it it doesn’t last more than one use. I even have it on a concrete pad with two outdoor rugs underneath it to make sure nothing punctures the bottom. The lakes are definitely coming from somewhere on the side like between the top and bottom ring. I’m so disappointed.

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May 8, 2023
Bellzy
5 out of 5 stars review

BEST POOL EVER!!!!!!!!!

We LOVE this pool. People who have had issues, it must be a user error. The valves are different but once you realize how they work you'll be able to fill them with air properly. This pool is so perfect for family time, plenty of room for my child to swim around while I sit in one of the chairs. Only wish it had cup holders ! Haha but this truly is the best pool we have ever had it's beautiful too. The print inside is gorgeous. It holds a lot of water 232 gallons so as far as dumping out and filling each day kind of out of the question. I suggest getting a floating chlorine dispenser with the very small 1 in tabs. Just enough so you won't have to dump and refill. I love this size because my daughter is the size of an 8 yr old so we needed something that fits her age. The length is 10 ft so she can swim back a forth a bit. I accidentally popped ours last year leaning it up against our fence to dry it hit a nail and popped :( absolutely getting a new one for this year. Thanks for the incredible price SAMS!!! Please NEVER get rid of this!!!!

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May 27, 2023
Pool
1 out of 5 stars review

Deflated after 1st use.

I inflated this pool for the 1st use. It did not hold air. Thinking this was user error, I inflated it again, a few hours later the pool was deflating again. I tried 4 more times assuring that the valves were all closed tightly, it still deflate. This pool doesn’t even last for one use. Very frustrating!

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark

We are sorry for your frustration as this is not the quality expected from Member's Mark. Please know you can return this item anytime as part of the Member's Mark 100% Sataisfaction Guarantee.

Apr 15, 2025
MYOB
1 out of 5 stars review

Don't waste your 💰 money

I purchased this pool last year. After the 1st use it ripped, we repaired it and it didn't hold. I purchased another one (same thing happened to the 2nd one) Ill save you the money and trouble, you know how they saying goes.... You get what you pay for¿? well it's very true with this. Do yourself a favor and spend the money on something better!!!!

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Mar 20, 2023
happy mom
5 out of 5 stars review

lasted all summer

We know every year we will need to replace a play pool, splash pad, slip and slides, and sprinklers here and there. I’m thrilled this pool lasted MANY play dates with rambunctious kindergarten, preschool, and grade school kids. Our house is the hub of fun. We thank you for an affordable pool we can feel comfortable letting our kids wreak havoc in and it stands up to the little dudes. Totally amazing it lasted from last spring to the last week of summer. It only died because the boys had a bucket in the pool they would stand on and jump off. Eventually it ripped the bottom.😂

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Apr 23, 2022
Robind
1 out of 5 stars review

It should at least last long enough to get in it

Blew it up but it wouldn't get firm. We started to fill it with water, thinking the pressure from the water would sturdy it up. WRONG! Faulty and leaking air right out of the box. Upon closer inspection we discovered two holes. What a waste of time, water and effort. I would rather pay 2 to 3 times the cost for a quality product. I would be happy to get one season out of it, even at a higher price. But not even a single use is pathetic. I would think Sam's Club purchasers would be more selective about the quality of the products they carry.

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reply from Polygroup

Hi Robind, Thank you for leaving a review. We are sorry to hear that you didn't have a good experience with our product. Please know that all Member’s Mark items carry a 100% member satisfaction guarantee https://www.samsclub.com/content/terms-and-conditions#satisfaction-guarantee. If you need a replacement part, give us a call toll-free at (888) 301-0332 from 7 a.m. to 11 p.m CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the product UPC and/or the product description ready to provide to our Member Care Professional.

Apr 15, 2023
GTO
5 out of 5 stars review

Great little pool

This is a great little pool at this price. Our 3 year old and 18 month old thoroughly enjoyed times in the pool last summer. As did a 42 and 37 year old😀. Liner held up well and the pool retained air just fine. I used a pump for an air mattress and it filled it up in about 10 minutes. You have

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Jul 15, 2024
SplishSplashIn18Inches
5 out of 5 stars review

Everything We Hoped It Would Be

The Family Fun Pool provides hours of entertainment and enjoyment. Set up was a snap, needing only an air compressor and a water hose, to have the pool ready for use. The lightwieght design makes it easy to move for maintenance and cleaning. The low-profile sides are not only comfortable cushions of air to lay back against, but they also fit perfect to the height of a coffee table accessory, allowing sunscreen, a book, or a refreshing beverage to remain readily available. While it was probably intended for toddlers, the large span of the pool allows for moms and dads to fully lay down and enjoy the cool water as well. The price makes this unit disposable and easily replaceable, if durability issues present themselves at a later date.

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