We're sorry to hear you aren't enjoying this new floss version. Due to the extensive health, and safety tests this floss has undergone, this definitely isn't the result we expect. Your well-being is very important to us, so we recommend to discontinue using. Our team would like to hear more, and ask that you please hang on to this pack for 2 weeks in case we'd like to retrieve it. Could you please give us a call when you have a chance? You can reach us at (800) 566-7252.

Thanks for taking the time to share this with us, Jan. Your feedback is greatly appreciated, so we'll pass this along to our team. If you'd like to share more, give us a call at (800) 566-7252.

Thank you for sharing your experience with this recently purchased six-pack of Oral-B Glide All-In-One Mint Flavor Dental Floss. Every consumer who trusts our products is important to us, and we appreciate your feedback. It will be shared with our Quality and Research teams, so they're aware of your thoughts. Texture change can take some time to adjust to, and we hope you’ll give the new Glide floss another chance. We'd be glad to help with that, and encourage you to contact us any Monday-Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 566-7252.

A lot of thought goes into our floss, so we're sorry to hear that you're not a fan of our new micro-textured fiber. This will be shared with our team. If you'd prefer a version that hasn't undergone this fiber change, we recommend giving our Satin Tape, Satin Floss, or Essential Floss a try. You're always welcome to give us a call at (800) 566-7252 if there's anything more we can help you with.

Randy, you are correct that we have updated to a new microtextured floss that is designed to be strong, clean effectively, and be shred-resistant. To share more, we invite you to call us at (800) 566-7252.