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Customer reviews for Lifetime Adventure Tower Swing Set Playset for
Lifetime Adventure Tower Swing Set Playset
4.5 out of 5 stars
stars
388 ratings387 reviews
  1. 5 stars76% (293)
  2. 4 stars13% (50)
  3. 3 stars1% (5)
  4. 2 stars4% (14)
  5. 1 star7% (26)

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Showing 251-260 of 387 reviews
Jul 18, 2023
Reviewer name: Disappointed customer
1 out of 5 stars
1 out of 5 stars review

Rust within 2 weeks

We are extremely disappointed that our playlet is already rusting. Water seeps in between the areas where metal is attached to metal and is impossible to dry out. This is after we covered all metal pieces with rust prevention spray during assembly. We chose this playset because it was supposed to be less maintenance than wood but that was a huge mistake. Of course the Lifetime website does not allow you to add photos or else I could show you the numerous spots and joints this thing is already rusting. I can only hope someone from Lifetime will reach out ASAP and try to make this right.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
reply from Reviews

We’re sorry to hear that your playset is rusting. Earlier versions of our playsets were built with non-galvanized, powder-coated steel, but we’ve since upgraded to galvanized steel for significantly improved rust resistance and long-term durability. This change was made in direct response to customer feedback, and we’re confident it will provide a better experience for future customers. If you purchased an earlier version and are experiencing rust issues, we want to help. Please reach out to our Customer Service team so we can work with you to make this right. They can be contacted through Live Chat on our website (lifetime.com) Monday-Friday, or over the phone Mondays, Tuesdays, and Thursdays at (800) 225-3865. They can also be reached by email at customercare@lifetime.com. Customer Service hours are from 7:00 am to 5:00 pm (MT). We appreciate your feedback and are committed to standing behind our products.

Jun 8, 2020
Reviewer name: Phil
5 out of 5 stars
5 out of 5 stars review

I put it together by myself

So far so good. Did a lot of research with different brands and decided on Lifetime because of their reputation and quality. I wanted something that my kids can play on for years to come. Although I liked the look of most wood playground sets, they never seem to last because they're made of cheap wood. Definitely don't regret that decision. I also put the whole thing together by myself. I'm just a DIY'er with a decent amount of tools, not a professional tradesman. Couldn't really ask anyone for help as well due to the pandemic. But I likely woulda tried tackling it myself anyway because I'm an idiot. So, I can prove that this can be put together with only one person, however I don't recommend it unless you are a glutton for punishment. Took about a week, putting in 2-3 hrs a day. The directions are fairly easy to follow, but I definitely screwed up once or twice and had to backtrack a bit. If the legs had better designation or explanation, this could certainly be avoided. I suggest for anyone putting it together to pay close attention once you get to the upper rails portion of the tower. 50/50 shot that you put it together backwards, which of course I did. But I enjoyed building it and my 2 year old daughter loves it already. Still a little big for her but again, I wanted something her and her soon to be sister could enjoy for years to come.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
Oct 3, 2016
Reviewer name: Happy
5 out of 5 stars
5 out of 5 stars review

Good variety of play for different ages

We purchased this for our church and the kids are absolutely loving it. Not too big for a small playground and not too small for all ages to enjoy. We substituted the trapeze bar for a bucket baby swing (purchased through a local hardware store); and added foam padding to the horizontal support bars in the tower (preventing bumped heads at the slide and ladder entrance). My suggestion is to have patience when putting this together. Lay out all of the pieces in consecutive order and follow the directions exactly. It will take a couple of days.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
Feb 7, 2018
Reviewer name: Mike
5 out of 5 stars
5 out of 5 stars review

Best Customer Service Ever

Kids love the Adventure Tower playset. Purchased it at Sam's Club was missing the a part. Provided model number to Lifetime customer service, missing part shipped no questions asked. We have a wooden playset before this is much better and less parts to assemble. Great Product.... Better yet, Great Customer Service..

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
Dec 26, 2015
Reviewer name: Papa
5 out of 5 stars
5 out of 5 stars review

Merry Christmas!

We bought this for the grandkids. I wasn't sure about it at first, but it was very well constructed and reasonably easy to assemble... you need two people, but one man can do most of it. Actually did a partial assembly at another location, the tower and swing support sections. Then hualed it in after dark and assembled completely to surprise the grandkids. Yes, we putthis up after dark, only took about three hours for Papa and Dad with mom holding a work light! Well worth the money, and the grandkids were stunned to see it sitting in the yard Christmas morning! Oh weather was unusually warm so we worked in shirt-sleeves to do this.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
Jul 14, 2020
Reviewer name: Travis2007
5 out of 5 stars
5 out of 5 stars review

Strong and Well Made

We bought this playset about 6 years ago. Its been great for our kids to play on. They have loved climbing and swinging for years. Recently we had a very bad 90 MPH windstorm that picked up the entire playset (which wasn't anchored down) about 10ft in the air and dropped it on top of our trampoline (which was anchored down). After the wind died down the next day, we assessed the damage. To our surprise and relief, the play-set had held together. The sing part of the frame was a bit tweaked, but easily straightened out. Unfortunately, we can't say the same for our new trampoline. Thank you Lifetime for making a very well built and durable product!!! Our kids were very happy that they can still enjoy their play-set. Its now anchored down with 3 cemented tie downs so this doesn't happen again. To anyone looking at buying one, don't hesitate, they will last a "Lifetime".

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
Apr 6, 2014
Reviewer name: BAKrohn
5 out of 5 stars
5 out of 5 stars review

Outstanding Quality!

The quality of this product is outstanding and our girls 2-8 love it.  The clubhouse is a great size for multiple kids to interact on the top and bottom at the same time.  This set is going to look brand new for years to come - unlike the wood sets that way too many people buy!

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
Jul 14, 2024
Reviewer name: NanaGramGrams
5 out of 5 stars
5 out of 5 stars review

Happy with Purchase

Wanted something for my grandchildren to grow with. We have a smaller swingset that my 3 year old grandson was getting too big for. Researched many swingsets, the sturdiness and $300 off helped to make my decision. So far, very happy with the purchase and it looks great in my yard.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
Oct 27, 2016
Reviewer name: MellyMom89
5 out of 5 stars
5 out of 5 stars review

The answer to all your kids woes!

This playground has been a life saver! With a home surrounded by nothing but dirt, no fences, and construction, we needed something for our kids to do outside. This playground was our answer for it all! The metal and plastic is sturdy and holds up well against all the wind and dirt, not to mention my roudy kids. I also highly recommend springing for the install. They came and put it together in about 4.5 hours and did a great job; much more preferable to the headache and 2plus days to get it done.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
Feb 20, 2021
Reviewer name: Impressed
1 out of 5 stars
1 out of 5 stars review

Worthless Pile of Rust / Scrap Metal

We purchased this when we moved into our current home in December of 2018. We live in the arid dry desert of west Texas but, like a lot of people, we have a sprinkler system in our yard. This playground started to rust within days of it being assembled, and now it is so corroded it is unsafe to play on. Weld seams have rusted through and broke off of the frame, screws have pulled out of rusted steel, the mounting holes for the ladder have disintegrated. The coating system on the metal is too thin, and all the contact from dissimilar metals has caused massive galvanic corrosion issues. Lifetime apparently means you get 2 years out of it if it ever gets wet. I would hate to see one that is used in a humid area where it rains.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
reply from Reviews

We’re sorry to hear that your playset is rusting. Earlier versions of our playsets were built with non-galvanized, powder-coated steel, but we’ve since upgraded to galvanized steel for significantly improved rust resistance and long-term durability. This change was made in direct response to customer feedback, and we’re confident it will provide a better experience for future customers. If you purchased an earlier version and are experiencing rust issues, we want to help. Please reach out to our Customer Service team so we can work with you to make this right. They can be contacted through Live Chat on our website (lifetime.com) Monday-Friday, or over the phone Mondays, Tuesdays, and Thursdays at (800) 225-3865. They can also be reached by email at customercare@lifetime.com. Customer Service hours are from 7:00 am to 5:00 pm (MT). We appreciate your feedback and are committed to standing behind our products.