When assembling our playground we discovered some pieces that didn’t fit together properly. When we called for assistance, the technician was very knowledgeable and ready to help. When we came to the conclusion it was a manufacturing problem, the technician sent us a whole new part. We will definitely buy from you guys again

We bought this for earlier this year and the kids love it. We have a 7 year old girl and a 3 year old boy. Even the neighbor kids come play on it. I love that it matches the rest of my durable lifetime products. Like all the lifetime products we own- this too is a hit when it comes to value and quality. My in-laws purchased another brand swing-set from a big box store and it barely lasted them 6 months before it started swaying and getting loose;and it was in dumpster within 2 years. We had an installation party and we had about 4-6 guys on and off for about 8 hours to get it up, definitely not a one man set up, but it gave us a reason to have a cookout so it was all good in the end.

Bought this through Sam's Club last December. Took 1.5 days to build with a little help from a second person. Time spent building was well worth it as this seems to be a solid playground swing-set that both of my boys are loving! A+ Lifetime. All of the products I have purchased from you have been quality made!

We purchased the playset for our 5 year old granddaughter 12 days ago. My husband and son assembled it over the course of roughly 13 hours. It was well worth their time as once our granddaughter saw it, she was thrilled! She absolutely loves that there are two swings so someone else can swing with her. The play tower is a huge hit with her too! With her imagination the tower may one day be a castle and the next day a library when she can spend hours looking at books. The first time she went down the slide, she ended up on all fours so parents be aware and alert your children to be extra careful until they get the grasp of going down the slide. When searching for a playset, my husband, son and I all knew we didn’t want a wooden one because of the ongoing maintenance required and risk of splinters. Our 5 year old granddaughter even told us she didn’t want a wooden playset because she gets splinters when playing on them. As soon as we found the Lifetime Adventure Tower Playset, we knew our searching was over as we had found the perfect playset! This playset is going to be around for many years. Well worth the money!

I noticed this Adventure Tower in the backyard of a neighbor, we are new Grandparents and I was keeping my eyes open to replace the Fort we had for our children. I immediately knew this was just what we were looking for! With numerous options for multiple children to play at the same time, this is the one we purchased. We are VERY happy with the quality of construction, the sturdy workmanship and we are looking forward to many years of watching our Grandchildren enjoy it! We also installed it ourselves and were pleased with the instructions and ALL the parts were there! When our 2 year old Grandson saw it completed for the the first time his eyes popped and he said, "Oh my!" That says it all!

I had just assembled a wooden play set from Toys-R-Us and used for less than a year and it was already showing signs of deterioration. I had to move to a new house and I didn't think the wooden set would survive an attempted move. I saw this swing set for roughly the same price and it is made so much better! It looks more like playground quality than the wooden set. In fact, I even swing with my son! I wouldn't even sit on a swing from the wooden set! I assembled this by myself over the course of a few days. It would definitely help to have another person assist, but you can do it alone if need be.

Kids love the Adventure Tower playset. Purchased it at Sam's Club was missing the a part. Provided model number to Lifetime customer service, missing part shipped no questions asked. We have a wooden playset before this is much better and less parts to assemble. Great Product.... Better yet, Great Customer Service..

the swings are to close to the pole and the wall. The ladder steps are to far away to climb up safe for my 2 year old. Missing a lot of parts. Had to wait a week to get parts. Make sure you check everything before starting. I was missing part of the roof the slide was damaged and missing a lot of bolts. Instructions sucked videos helped. Don't over tighten bolts will strip head out. Kids love it glad to be done.

I initially purchased and built this playset last summer for my son. He absolutely loved it, as did his mom and I. Unfortunately, over the course of the winter, we had some pretty bad winds one night and the playset was torn from its anchors and tossed across our yard. As a family, we were heartbroken having to tell our son that his swing set was gone, but after contacting Lifetime, they sent us an entirely new set under warranty. To say that we were impressed is an understatement. Needless to say, when I built this for a 2nd time, I double anchored every pole down so now I'm pretty sure it'll survive anything mother nature can throw at it. I would recommend purchasing the extra set of anchors if you live in wind prone areas as the playset only comes with 2. Overall, we could not be happier with this playset and company!

We are extremely disappointed that our playlet is already rusting. Water seeps in between the areas where metal is attached to metal and is impossible to dry out. This is after we covered all metal pieces with rust prevention spray during assembly. We chose this playset because it was supposed to be less maintenance than wood but that was a huge mistake. Of course the Lifetime website does not allow you to add photos or else I could show you the numerous spots and joints this thing is already rusting. I can only hope someone from Lifetime will reach out ASAP and try to make this right.