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Customer reviews for Lifetime Adventure Tower Swing Set Playset for
Lifetime Adventure Tower Swing Set Playset
4.5 out of 5 stars
stars
388 ratings387 reviews
  1. 5 stars76% (293)
  2. 4 stars13% (50)
  3. 3 stars1% (5)
  4. 2 stars4% (14)
  5. 1 star7% (26)

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Showing 161-170 of 387 reviews
Sep 1, 2019
Reviewer name: Bel01
5 out of 5 stars
5 out of 5 stars review

Great Play Set

I bought this play set three years ago and is still looking like brand new!! My daughter and all the neighborhood kids love it!! I notice that the set needs more anchorage parts for the monkey bars and Lifetime send them for free. The best play set ever!!!

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
Oct 7, 2020
Reviewer name: Golfdad
2 out of 5 stars
2 out of 5 stars review

Slide and ladder are poor design

We bought our playground in 2018 and it only roll our kids going up ladder and down slide one time to see how poor design it was. Clearly, they did not have kids test it. The slide has a bump in middle that causes a very uncomfortable ride down and can’t understand why it is there. Honestly, it is painful to watch my kids go down. Now the ladder is also slanted in a way for kids to easily fall through. Look at others reviews/pictures to see how they had to secure with different material. All they needed was kids to test it before they manufactured this in mass. Little changes could go a long way for this set.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
reply from Reviews

We are sorry you have not had a good experience. All of our playsets meet ASTM safety standards. However, As with any playground equipment, proper precautions should be observed. On-site adult supervision should be provided at all times. To prevent entanglement and strangulation, dress children appropriately, using well-fitting shoes and avoiding ponchos, scarves, jackets with neck drawstrings, and other loose-fitting clothing that is potentially hazardous while using equipment. For further questions or concerns please email us at reviews@lifetime.com

Aug 18, 2017
Reviewer name: Rhodora
5 out of 5 stars
5 out of 5 stars review

My granddaughter and her friends love it.

I bought this at Christmas for my 2-year-old granddaughter. She loves climbing to the top and sliding down. I purchased the basket swing and she likes to be pushed but she prefers the slide. Her school has this exact Adventure Tower on the playground. So it must be sturdy. The neighbor's kid comes over often to enjoy the Adventure Tower.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
Mar 31, 2017
Reviewer name: Ampm04
5 out of 5 stars
5 out of 5 stars review

We love it

We have owned this swingset for 5 months now. I had done reseach for probably six months making sure this is what we needed. Was worried most about the curved ladder and little kids but kids as young as two can do it. I do stand close by most times to be sure they don't need help. I also love this swingset as I can climb up to the top to be with them and I can also swing with them and they also love that. Well worth it. We opted to have someone put together for us and it only took them half a day.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
Dec 24, 2016
Reviewer name: David
1 out of 5 stars
1 out of 5 stars review

No instruction manual

It is Christmas Eve, I am trying to put this together for my 3 children and there are no instructions included. No problem I'm thinking, I'm sure I can find them online. NOPE, none of the product ID's (seems to be a different one for each box) are working, the link to help you find the product ID is not working and Customer Service is closed for the holidays. While I am glad the company gave the employees off for the holiday, I am not impressed so far..............

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
reply from Lifetime

I'm so sorry! The instructions are online..Not sure why you couldn't pull them up. The link is below. Just type in model 90440 and hit submit. http://www.lifetime.com/customerservice/assemblyinstructions I know it's past Christmas Eve now. I hope you found the instructions. Please call us ASAP if we can still be of service. Our phone number is 800-225-3865 or we are on online chat at store.lifetime.com.

Sep 27, 2017
Reviewer name: rick054
5 out of 5 stars
5 out of 5 stars review

Good product

Took about 30 hours to put it together by myself. I had some issues but nothing that caused me to want to hire someone else to do the job. When I found that I was a few nuts and bolts short to finish the roof (my fault, not their's) I called them and they sent me the extra parts at no charge. Great customer service.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
Sep 6, 2023
Reviewer name: Nitchy
1 out of 5 stars
1 out of 5 stars review

Rust

We purchased this play set when we bought our house. After reading the product description of Lifetime products lasting 10 years, I thought this would be a perfect addition to our backyard play space until our kids outgrew it. We followed the assembly instructions and even added a rust preventative just to ensure it would last and be safe for the kids. It has rusted so much that it has become a safety hazard and we are going to disassemble it and bring it to the dump. It is a shame, because our kids were so excited about it.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
Aug 16, 2016
Reviewer name: CYNTHIA6
5 out of 5 stars
5 out of 5 stars review

Great fun!!!!!

We bought this for my grandkids and they love it!!! They call it their tree house. They spend hours swinging and sliding. We also bought the kids a lifetime picnic table and they eat on it everyday!!! We love lifetime products they are strong and last without warping. We will always buy lifetime products!!!

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
Jul 18, 2023
Reviewer name: Disappointed customer
1 out of 5 stars
1 out of 5 stars review

Rust within 2 weeks

We are extremely disappointed that our playlet is already rusting. Water seeps in between the areas where metal is attached to metal and is impossible to dry out. This is after we covered all metal pieces with rust prevention spray during assembly. We chose this playset because it was supposed to be less maintenance than wood but that was a huge mistake. Of course the Lifetime website does not allow you to add photos or else I could show you the numerous spots and joints this thing is already rusting. I can only hope someone from Lifetime will reach out ASAP and try to make this right.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074
reply from Reviews

We’re sorry to hear that your playset is rusting. Earlier versions of our playsets were built with non-galvanized, powder-coated steel, but we’ve since upgraded to galvanized steel for significantly improved rust resistance and long-term durability. This change was made in direct response to customer feedback, and we’re confident it will provide a better experience for future customers. If you purchased an earlier version and are experiencing rust issues, we want to help. Please reach out to our Customer Service team so we can work with you to make this right. They can be contacted through Live Chat on our website (lifetime.com) Monday-Friday, or over the phone Mondays, Tuesdays, and Thursdays at (800) 225-3865. They can also be reached by email at customercare@lifetime.com. Customer Service hours are from 7:00 am to 5:00 pm (MT). We appreciate your feedback and are committed to standing behind our products.

Jan 9, 2020
Reviewer name: LynnZ
5 out of 5 stars
5 out of 5 stars review

Well Built Playground!

My husband and I purchased this set for our too grandboys . We had it delivered to their home . Lots of communication from shipping company so we knew when it would be delivered . ( someone had to be there to receive it). It is quality built and will be enjoyed for many years to come. We would definitely buy again. Be patient read and reread instructions. Twice I thought they gave us wrong hardware but I was wrong. And had used some incorrectly. But it was easy to fix. Every nut and screw were included , nothing missing. It's not hard but best done without little ones in the mix . Lol. Boys are 2 and 4, somethings like monkey bars are just a wee bit beyond them. But it's a challenge and they love it.

Review from lifetime.com
Helpful?3P0YEOOSZR0K13914015074