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Customer reviews for Samsung 7.4 cu. ft. Gas Dryer with Steam Sanitize+ for
Samsung 7.4 cu. ft. Gas Dryer with Steam Sanitize+
4.5 out of 5 stars
stars140 ratings140 reviews
  1. 5 stars76% (106)
  2. 4 stars11% (16)
  3. 3 stars5% (7)
  4. 2 stars2% (3)
  5. 1 star6% (8)

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Showing 71-80 of 140 reviews
Dec 21, 2025
Jenn
5 out of 5 stars review

Amazing Dryer

[This review was collected as part of a promotion.] Love that the smart capacity let's me know when the load is finished and the many options it gives as well is awesome. Best dryer we have had to date.

Review from Samsung US
Helpful?4XGZC9HYV18613912865231
Oct 6, 2025
IUMAN
5 out of 5 stars review

Highly recommend

[This review was collected as part of a promotion.] Dryer works great. Dries big loads and connects to my smart things app. Will make necessary time adjustments to complete drying process.

Review from Samsung US
Helpful?4XGZC9HYV18613912865231
Sep 15, 2025
mbrianp
3 out of 5 stars review

Hope you like high heat

[This review was collected as part of a promotion.] This dryer works, it dries laundry. My biggest gripe with it involves the preset options. You can't change the heat level on the presets. Almost all of them are set to 4/5 or 5/5 on heat. So, if I want to use a lower heat setting, I can only use the Time Dry which only has 5 time options. Changing the side of the door latch takes some time too. I like the Smart Things compatibility, saves time without having to go the actual machine. It's a good product overall, I just can't understand the prevention of changing the heat setting on the presets.

Review from Samsung US
Helpful?4XGZC9HYV18613912865231
reply from Samsung Care

Hi There, Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day! -Ricardo

Jul 22, 2025
new home owner 222
4 out of 5 stars review

Clean look but it's a talker!

[This review was collected as part of a promotion.] Looks clean and sleek. LOVE the steam option but it isn't 100% full proof to get the wrinkles out. Would give it 5 stars but when the laundry is done, it sings for what feels like an eternity. The only other option is to completely disable sound which I don't want to do either.

Review from Samsung US
Helpful?4XGZC9HYV18613912865231
Sep 1, 2025
New NewEnglander
1 out of 5 stars review

Don't buy

DO NOT BUY THIS DRYER. We had it a year and half. Ended up having a gas leak(yes a proper licensed person installed it). The gas regulator just went no warning just went. the worse part is the Samsung care+.... Because this experience was so bad with them we will never own another Samsung product. We got rid of everything Samsung. Our stove, washer and dishwasher sold them all. I can't emphasize enough how bad the experience was with custer service and Samsung care+. 3 weeks kept getting told a tech will call to get an email saying they don't service our area and oh here is a check for half what you paid. Absolutely ridiculous. Take your money to an American company.

Review from Samsung US
Helpful?4XGZC9HYV18613912865231
reply from SEA Care

Greetings, Thank you for choosing Samsung for your dryer needs. We completely understand the disappointment you have gone through, and we are saddened that you no longer have the product. We would love to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs. Have a great day. -John

Jun 4, 2025
TBennett
3 out of 5 stars review

It's okay

[This review was collected as part of a promotion.] I would give higher stars for the dryer if when needing to redry it works. I have dried my clothes and a few may still be wet. I'll place them back in the dryer to dry some more and when selecting normal dry which is about 56 minutes after about 5 minutes it turns right back off. Not sure why it does that, but this feature needs to change. We should be able to redry the clothes even after taking it out. I like the dry sense the same items and will not redry them, unless I put in a new load to dry and sometimes that does not work either.

Review from Samsung US
Helpful?4XGZC9HYV18613912865231
reply from SEA Care

Hi there, The dryer goes hand in hand with your washer. Let's get the information you need to ensure your dryer provides the best performance. The links below will help ensure your dryer completes a cycle and guide you to get a dry clothes after each cycle. Please select the scenario that best fits your situation and learn more by watching the embedded video and checking the hyperlinks.  Clothes are not dry after using Samsung dryer: https://www.samsung.com/us/support/troubleshoot/TSG10001001/ Should you need more assistance with the dryer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149453236) to help our team pull up your information when you message us. Have a great day. -Ernest-

Jun 19, 2025
Cookie
5 out of 5 stars review

Excellent product!

[This review was collected as part of a promotion.] This product is excellent! It's large capacity holds big items such as king bedding, comforters or a number of large towels, etc. The settings are simple and easy to use and there are so many options to choose from! We love the fact that there's an app on our phones to let us know how much time is left to dry and when it's done. We definitely would recommend this dryer to everyone!

Review from Samsung US
Helpful?4XGZC9HYV18613912865231
Jun 11, 2025
Mrg dryer notes
2 out of 5 stars review

Dryer doesn't fully dry clothes

This dryer has poor sensors and functioning and does not dry clothes well. No matter what cycle I use, or what settings I pick, the clothes come out wet or damp and take a really long time to get there. Even on the "extremely dry" setting. I've had the machine for a couple weeks and tried out all kinds of loads - clothes, sheets, towels - and it's the same issue with everything. Also, I partially bought this dryer because I thought you could control it (meaning turn it on and off) from the app. You cannot. It will just show you how long is left and let you know when it's dry. I'm considering returning the dryer. :(

Review from Samsung US
Helpful?4XGZC9HYV18613912865231
reply from SEA Care

Hi there, The dryer goes hand in hand with your washer. Let's get the information you need to ensure your dryer provides the best performance. The links below will help ensure your dryer completes a cycle and guide you in getting dry clothes after each cycle. Please select the scenario that best fits your situation and learn more by watching the embedded video and checking the hyperlinks.  Clothes are not dry after using Samsung dryer: https://www.samsung.com/us/support/troubleshoot/TSG10001001/ Should you need more assistance with the dryer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149563352) to help our team pull up your information when you message us. Have a great day. -Ernest-

Oct 20, 2025
Mike
5 out of 5 stars review

Great so far!

[This review was collected as part of a promotion.] Great machine so far. Pedestal should be a little less expensive.

Review from Samsung US
Helpful?4XGZC9HYV18613912865231
Oct 14, 2025
casimary
4 out of 5 stars review

Great features

[This review was collected as part of a promotion.] The dryer steams very nicely. Leaves clothes feeling really clean.

Review from Samsung US
Helpful?4XGZC9HYV18613912865231