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Customer reviews for Samsung 7.4 cu. ft. Gas Dryer with Steam Sanitize+ for
Samsung 7.4 cu. ft. Gas Dryer with Steam Sanitize+
4.5 out of 5 stars
stars
157 ratings157 reviews
  1. 5 stars76% (119)
  2. 4 stars11% (17)
  3. 3 stars6% (10)
  4. 2 stars2% (3)
  5. 1 star5% (8)

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Showing 21-30 of 157 reviews
Apr 13, 2026
Reviewer name: Lazylaunder
5 out of 5 stars
5 out of 5 stars review

Smart dryer

[This review was collected as part of a promotion.] I love the sensor modes as they guarantee my clothes always come out dry instead of simply me setting a time and hoping I chose the right one. I also love that it connects with my other Samsung products so I can get easy to see reminders when a load is finished.

Review from Samsung US
Helpful?6L7HD784524H13912865231
Dec 4, 2023
Reviewer name: tbwatson12
3 out of 5 stars
3 out of 5 stars review

Just not as reliable as they used to be.

We bought the washer/dryer combo about 6 years ago. Washer still working great, dryer started having controls problems after 3 years, where the cycle wouldn't continue. The plastic lint trap area near the door also warped and allowed clothes to catch/rip around year 4 needing repairs. year 5, the dryer became really loud and couldn't keep loads balanced and now, the housing near the drum is damaged and the dryer is no longer usable. Also, drying took longer and longer around year 4 and with the controls, we had to set the timer manually because the pre-programmed load settings wouldn't continue. also, the door latching mechanism wore out around year 5.

Review from Samsung US
Helpful?6L7HD784524H13912865231
reply from Samsung Care

Hello, We know how it feels to have an appliance that doesn't work as expected after a few years. We recommend contacting us via the options below to speak with a live representative to assist you better with what occurs with your unit. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Jun 9, 2026
Reviewer name: JESS
5 out of 5 stars
5 out of 5 stars review

Best dryer ever

[This review was collected as part of a promotion.] Drys clothes quickly & even gets stubborn wrinkles out everytime with the steam option. Best washer & dryer set ive ever owned. 10 outta 10

Review from Samsung US
Helpful?6L7HD784524H13912865231
Oct 5, 2025
Reviewer name: Luvit
5 out of 5 stars
5 out of 5 stars review

Great Features!

[This review was collected as part of a promotion.] Just received my new set, and so far love all the features! So happy with my purchase ☺️

Review from Samsung US
Helpful?6L7HD784524H13912865231
Aug 3, 2026
Reviewer name: Mseesh
4 out of 5 stars
4 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] Connectivity was very easy to setup, has some useful features.

Review from Samsung US
Helpful?6L7HD784524H13912865231
Mar 2, 2026
Reviewer name: Michael m
5 out of 5 stars
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] The dryer is very good product and dry Drive very quick. It has worked very good for our family . It very efficient and and dry

Review from Samsung US
Helpful?6L7HD784524H13912865231
Dec 7, 2025
Reviewer name: Boss Therapist
5 out of 5 stars
5 out of 5 stars review

It's quiet as a mouse and stunning in appearance.

[This review was collected as part of a promotion.] The fact that I cannot hear a thing and yet my loads come out dry and with less wrinkles is incredible

Review from Samsung US
Helpful?6L7HD784524H13912865231
Sep 24, 2025
Reviewer name: SIMERLY
1 out of 5 stars
1 out of 5 stars review

1 year old dead dryer

We bought this Samsung washer dryer set in May 2024. As of today, Sept 24, 2025, four months out of our 1 year warranty, and the fan motor went out. The trip expense for the tech was $130. The fan motor is roughly $300, which has to be ordered, and a second trip charge of $130 plus labor will be our problem. It is unacceptable that a Samsung product used once a week for 16 months completely dies. My husband & I are empty-nesters, so we are only washing clothes for two people once a week. Our LG washer & dryer lasted 10 years, & we had two kids at home, so ai was washing clothes at least 3 times per week. I warn you not to buy this product. It is now a $700 piece of junk taking up space in my laundry room. When all is said & done, it will have cost us more than half the cost of a new dryer just to use it again.

Review from Samsung US
Helpful?6L7HD784524H13912865231
reply from SEA Care

Hello there, We understand that your experience with your dryer's performance is not ideal. We recommend contacting us via the options below to speak with a live representative for additional assistance and options with your concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with the reference number, 1150834882, to help our team locate your information when you message us. Have a great day. -John

Nov 20, 2025
Reviewer name: Chicken Fried Shrimp
5 out of 5 stars
5 out of 5 stars review

Awesome Design and features!

[This review was collected as part of a promotion.] Fantastic machine, it is really easy to operate and can hold a ton of clothes. Very quiet and has a lot of wash options available. Installation was pretty straight forward. Steam sanitized was super easy to use and a welcome feature I didn't know I needed. The app makes it super easy to keep tabs on my clothes and its progress

Review from Samsung US
Helpful?6L7HD784524H13912865231
Dec 19, 2025
Reviewer name: Matt
1 out of 5 stars
1 out of 5 stars review

Dryer isn't very good

The dryer is horrible. I have to always run a load twice to get it dry and sometimes it's still not dry. My broken spare Maytag dryer does a far superior job. No the vent isn't clogged.its a short vent maybe 2 feet long and goes directly outside. I want to return the dryer and will tomorrow

Review from Samsung US
Helpful?6L7HD784524H13912865231
reply from SEA Care

Hi Matt, We understand your disappointment with your dryer. Let us extend our assistance by providing the information you need. Below is a link to help you with your dryer that takes a few cycles to dry your laundry. Please choose the bullet that best fits your experience level. Click on any embedded text and watch the entire video if there are any. Clothes are not dry after using the Samsung dryer https://www.samsung.com/us/support/troubleshoot/TSG10001001/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1151631661) when you message us so our team can retrieve your information. Thank you. -Kimberly