I received my NEAT steam cleaner and I have to say It has surpassed my expectations! I got it to work right away and cleaned things that I didn’t think would look cleaner! The machine does wonders on grout. My tiles look like just installed. The only problem is it comes with only one brass brush and after I have clean the tiles on the first floor the brush is worn out and can not be used anymore(hopefully can purchase extra brass brushes) The water reservoir can last an hour of steaming, and it works really well. All in one, it’s well priced for such a powerful and effective machine, I wish I had heard of it sooner. Very happy customer, thank you, Dupray!!!!!

I steam cleaned 24 feet of floor-to-ceiling blinds with the NEAT steam cleaner. They hadn't been cleaned in a dozen years, because regular cleaners just pushed the dirt around so I gave up. Now they look new. It would have cost more to have it done, and now I have a steam cleaner that can tackle other parts of the home that need attention.

I love my steamer! It’s great for sanitizing, cleaning grout, lifting sticky spills in the fridge, cleaning floors, and more. It’s a very versatile device that comes with lots of attachments, making it a worthwhile investment. I also use my steamer on my curtains, comforter, leather couch, and upholstery. For those who dislike using cleaning chemicals, this is a very good option.

This little unit was delivered right to my door 3 days after ordering. At first glance, it looks simple enough to use. And is is! I've managed to remove grime on my shower tiles from hard water with my Neat without any chemicals and didn't have to scrub as much. It is a powerful little machine and I can't wait to steam clean the rest of my house with it!

I’ve used quite a few times since I bought it. Overall I really like it! I like the variety of tools, the versatility, and it cleans well. I think there’s a bit of a learning curve with it to get it to do what I want it to, and I also feel the attachments, particularly the brushes seem to get crushed/worn out by very mild use. I hope I can keep figuring it out and use it more, I love how it can potentially replace so many other products.

Bought this steamer awhile back and it has been great. Heats up pretty quick, I can plug it in and get it started, do my vacuuming and sweeping, then come back and it's ready to go. Pro tip - Use distilled water, and it'll happily keep eradicating grime with righteous fury! Also, detailers, it's a great bang for buck unit! Great for ppf and everything else you would typically use it for.

this little machine saves lots of time and no doubt about it DOES A GREAT JOB! - and also would like to add - had a few questions - spoke with Nilan from Dupray customer service and gave me all the answers i needed - a real expert! Thank you Nilan! - a super great product and great service! i highly recommend this product

Excellent value for money. I have used my Neat Steam Cleaner at least weekly for all these years and it continues to clean superbly. Glistening tiles, shiny hard floors, and I also use it on carpets to clean and freshen. Oh, and windows. Shiny clean windows! Customer Services are excellent and have recently sorted out a small problem. Cannot recommend highly enough.

It worked well for about a year. Now it doesn't work at all. The product has a fatal design flaw... you can't get the hose off to thoroughly and deeply de-scale it. It's blocked, we de-scale, it works or doesn't work once again, then it becomes blocked again, and we de-scale again, and again and again and it stays blocked. It is now just a beautiful brick.

I bought this to clean my floors and tile showers. It's hard to see if it really cleaned the floors since the microfiber pad isn't super dirty afterwards and there's no dirty water bucket to dump out. The floors are definitely wet but nobody knows if the microfiber pad actually picked up anything. The microfiber is my main issue. This review won't let me post a photo but as soon as you use the cleaner, the pad shrinks at least 2 inches on all sides. It now has black marks on the part that the steam comes in contact with. They don't come out in the wash. Other steamers have a bigger mop pad surface too which makes this take longer.