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Customer reviews for Dupray Neat Portable Steam Cleaner and Advanced Cleaning Pack for
Dupray Neat Portable Steam Cleaner and Advanced Cleaning Pack
4.6 out of 5 stars
stars
279 ratings255 reviews
  1. 5 stars78% (219)
  2. 4 stars10% (29)
  3. 3 stars4% (10)
  4. 2 stars3% (9)
  5. 1 star4% (12)

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Showing 71-80 of 255 reviews
Sep 4, 2024
Reviewer name: John
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Steamer

Steamer works very well. We are using it for our puppy area too keep it sanitized

Helpful?6OE9RT5HIU2V13912815035
Jan 7, 2026
Reviewer name: Shelley1962
1 out of 5 stars
1 out of 5 stars review

Waste of money

I am not impressed with the dupray meat stream cleaner. I tried it on my air fryer/ oven. It took absolutely nothing off of it. So I tried it on the great glass doors and it did absolutely nothing again. I was so excited to use this and now I'm full of disappointment. If i could have treated this a zero I would have but I have it a1. All I did was waste my money. I would not recommend this product for anyone.

Review from Dupray
Helpful?6OE9RT5HIU2V13912815035
Dec 16, 2025
Reviewer name: Veer
5 out of 5 stars
5 out of 5 stars review

Dupray steam cleaner

I brought it 3 months ago literally it changed my my life now i clean walls, middle of the tiles and sofa with this and also washroom also its so so good.😊

Review from Dupray
Helpful?6OE9RT5HIU2V13912815035
May 19, 2026
Reviewer name: Libby
1 out of 5 stars
1 out of 5 stars review

Not as powerful as described.

Doesn't clean like described. Still have to scrub my grout!

Review from Dupray
Helpful?6OE9RT5HIU2V13912815035
reply from Dupray

Thank you for your feedback. Cleaning grout is indeed a tough task. Even with a steam cleaner, some scrubbing is still needed. The best tools to use are the nylon or brass brush together with the lance. We recommend steaming the grout from multiple angles or using circular movements until you find the “sweet spot” where the dirty water starts coming out of the grout. Then, take a microfiber cloth and wipe away the dirty water.

Jun 19, 2024
Reviewer name: Zero purchaser
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Steam cleaner

Good product and value.

Helpful?6OE9RT5HIU2V13912815035
Sep 17, 2025
Reviewer name: Calvin
2 out of 5 stars
2 out of 5 stars review

Will not restore your grout lines.

I purchased this specifically to clean my grout. Unfortunately it did not live up to my expectations and although it did remove some of the dirt it did not live up to expectations as seen in the video. I had to go over the same grout line multiple times to get them somewhat clean. The machine is easy to use, I do plan on using for my baby's play area to avoid chemicals. If you plan on restoring your grout to the original look then I wouldn't recommend this product. I am attaching before and after pictures to this post.

Review from Dupray
Helpful?6OE9RT5HIU2V13912815035
Feb 20, 2026
Reviewer name: Zurial
3 out of 5 stars
3 out of 5 stars review

Trigger failed, not sure how to break down and fix

Trigger failed and does not work. Not sure how get it fuxed

Review from Dupray
Helpful?6OE9RT5HIU2V13912815035
reply from Dupray

Thank you for your feedback! This definitely isn’t the experience we want for our customers. We recommend reaching out to our customer support team so they can assist you with troubleshooting or provide the appropriate solution. You can contact us at support@dupray.com or 800 881 8482 (Mo-Fri 7AM- 6PM EST) Our team will be happy to help get this resolved for you as quickly as possible.

Nov 9, 2025
Reviewer name: TPHI81
5 out of 5 stars
5 out of 5 stars review

All around great products

I've had my Neat steam for over 2 years now and I absolutely love it. Additionally, the service support I've received has been too Tier.

Review from Dupray
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Apr 16, 2025
Reviewer name: RL
2 out of 5 stars
2 out of 5 stars review

Overhyped

I bought this within the last two weeks with the biggest appeal being something that can clean my electric oven, which is 6 years old and is used a few times per week. It's not disgusting on the inside, but definitely has some built up grime from the years. I tried it both on the oven racks and the interior walls and door of the oven. I kept drying different angles, with and without the brush etc but the grime remained. I put some commercial cleaner and scrubbed it and it came up, but I was disappointed the Neat steam cleaner wasn't much help. The video they show to advertise the product on the page of the oven being clean in one swipe? Wasn't my reality.

Review from Dupray
Helpful?6OE9RT5HIU2V13912815035
Feb 3, 2025
Reviewer name: Jean
5 out of 5 stars
5 out of 5 stars review

Dupray steam Cleaner

Purchased 4 years ago. This steamer has made so many cleaning jobs around the house easier. My family has borrowed mine. It cleaned new mold off the shower grout, the grime in the bottom of the tub, and disinfected the rest of the bathroom. I used it on mattresses when we thought we had fleas. It cuts down on the length of time cleaning.

Review from Dupray
Helpful?6OE9RT5HIU2V13912815035