I received my NEAT steam cleaner and I have to say It has surpassed my expectations! I got it to work right away and cleaned things that I didn’t think would look cleaner! The machine does wonders on grout. My tiles look like just installed. The only problem is it comes with only one brass brush and after I have clean the tiles on the first floor the brush is worn out and can not be used anymore(hopefully can purchase extra brass brushes) The water reservoir can last an hour of steaming, and it works really well. All in one, it’s well priced for such a powerful and effective machine, I wish I had heard of it sooner. Very happy customer, thank you, Dupray!!!!!

I hadn't heard of steam cleaning or Dupray before I saw a store carry the Home one. Pros: It's compact, powerful, priced well, shipping is fast, accessories. Cord stores neatly underneath. I've used it to clean almost everything in my apartment and it's done a great job for about 99% of things. I shared the link to this with friends. Cons: The hose is long without a proper way to store it, I'm still trying to figure out the best way, maybe on a hanger in a closet? Same with the accessories, but those are easier, a small reusable grocery bag. The cord stores underneath the unit, which is tidy but annoying loading and unloading it for use. Fill tank: You have to guess while filling it up, and while using it how close to running out you are. There's no fill indicator. You're also not able to fill while using, but the entry level product from another German company has that option, and I was wondering if it's worth returning this one and getting that one since they're almost at the same price point. For now, I'm loving the NEAT, so I'm keeping it. Things I've used it on: Windows, window sills, blinds, bathrooms, mirrors, oven, microwave, mattresses, spots on carpet, stuffed animals and clothes. I'm pretty obsessed with using it. If I could, I'd spring for the top of the line because it's such a fantastic way to clean. Aside from occasional spluttering, I'm pretty happy with this product and completely recommend it for the price point.

I use my steamer at least once per week to clean up the mudroom floor where my 3 dogs trek in and out all day. We've had our steamer a little over a year, and sadly, the lance broke. A quick call to customer service is all that is needed to get another one sent out right away! My floors and surfaces are super clean thanks to our NEAT Steamer!

Excellent value for money. I have used my Neat Steam Cleaner at least weekly for all these years and it continues to clean superbly. Glistening tiles, shiny hard floors, and I also use it on carpets to clean and freshen. Oh, and windows. Shiny clean windows! Customer Services are excellent and have recently sorted out a small problem. Cannot recommend highly enough.

I love my steamer! It’s great for sanitizing, cleaning grout, lifting sticky spills in the fridge, cleaning floors, and more. It’s a very versatile device that comes with lots of attachments, making it a worthwhile investment. I also use my steamer on my curtains, comforter, leather couch, and upholstery. For those who dislike using cleaning chemicals, this is a very good option.

Bought this a month ago and I can’t believe how much dirt comes off supposedly clean floors with this machine!!! Now we are constantly looking for a new thing to clean as it literally restores your tiles, floors, windows back to new condition. My mom is already looking to borrow it but little does she know one is coming for her on her birthday!! Great product

I have only had my Dupray steam cleaner for a month or two and I love it! I have tried so many different chemicals and shower/tile cleaning products and who would have thought that distilled water and a steamer would clean the mold and mildew out of my shower better than all of them.

Very satisfied with my purchase. I have been using steam cleaners for several years and I find that it is one of the best on the market in terms of value for money . It is compact, powerful and very handy with its handle. Only downside: no gauge to check the amount of water in the tank but I fill it completely each time. Sufficient autonomy for regular cleaning of a villa. Too early to check its solidity over time but the after-sales service is very efficient despite the distance (more efficient than some companies in France) I highly recommend.

I've steamed a matress, windows, bathroom and kitchen floors, cooker hob and now planning to do the fridge. Really pleased with this, like the attachments which mean so many things can be steam cleaned, the unit is easy to store in a small area and I just put all the accessories in a canvas bag next to it for easy access. I wish it came with a few more pads and cloths but these are easy to wash or alternatives bought from the supermarket to add to the collection. I now spend less time cleaning, my windows sparkle and my floors shine! Very fast delivery once ordered, but the company need to look at the delivery company they use as my unit was left on the doorstep when I was inside the house - nobody signed for it and no acknowledgment, no knock at the door.

I bought this device in Nov 2019, the machine broke down in February 2020. The after-sales service replaced it for me without difficulty. The new machine works well. The water heats up quickly in about 10 minutes. On the other hand, it is necessary to remember to descale it often. otherwise, the steam could be blocked in the pipe. I had called recently for technical advice on this subject, I was very well received on the phone and the after-sales service is very friendly and very efficient. I'm happy with the product, I'm currently using it every day to disinfect my clothes when I get home (Covid19 situation). I have recommended this device to my neighbors as well.