After owning this product for some time I'll start by saying what I dont like, and what needs improving. The funnel area to fill the machine is too small, even whenever pulling the trigger it takes some time to fill and to empty. Also, with calcium build up its hard to flush that calcium out with such a small hole. A bleeder valve would be nice to release steam/pressure whenever done. Funnel opening needs to be bigger for sure or a way to be able to clean the elements. Things I like, you can clean anything and it does an amazing job. I do car detailing and whenever I bring the Neat out people are crazy about it. I also like it doesn't take long for your surface to dry, whether it be floors or upholstery. I convinced my grandmother to buy one, now I'm working on the mother in law. Upgrades to this unit for the price would be appreciated as I would just sell my old unit and buy the Neat 2.0 with a bigger funnel / easier boiler cleaning functionality.

Very satisfied with my purchase. I have been using steam cleaners for several years and I find that it is one of the best on the market in terms of value for money . It is compact, powerful and very handy with its handle. Only downside: no gauge to check the amount of water in the tank but I fill it completely each time. Sufficient autonomy for regular cleaning of a villa. Too early to check its solidity over time but the after-sales service is very efficient despite the distance (more efficient than some companies in France) I highly recommend.

I purchased a few months ago and used it to clean my entire downstairs flooring grout (kitchen, bathroom, dining room, and large living room). It came out very nice, however was a lot of work (2 mos of weekend work) due to the small size of brushes. I wore out all four brushes. Other steam cleaning jobs around the house (glass, stovetop, sinks) are much easier and I love the thorough cleaning.

Excellent value for money. I have used my Neat Steam Cleaner at least weekly for all these years and it continues to clean superbly. Glistening tiles, shiny hard floors, and I also use it on carpets to clean and freshen. Oh, and windows. Shiny clean windows! Customer Services are excellent and have recently sorted out a small problem. Cannot recommend highly enough.

I've had this steam mop for about 2/3 years now and have always had great results with it. I love the feeling of a nice clean home and knowing that's its actually cleaned. I use this steam mop for almost everything as it comes with so many attachments to be able to do this. I'm very happy with my purchase and definitely recommend this steam mop to everyone!

From cleaning floors to cleaning up mold this is a great steamer. We’ve used it in my son’s apartment to clean the sliding glass doors - removing all the grime in the tracks to shining up the windows. Also his bedroom window was covered in mold and this little workhorse has successfully removed all of it.

I couldn’t be more obsessed with my steam cleaner. I use it for cleaning upholstery in my car, carpets, couches, clean and squeegee windows, and best of all, cleaning floors and bathrooms, and baseboards. I literally show it off to anyone that comes over😂.

I bought this cleaner about 3 months ago and so far so good. This steamer is very easy to drag around and very light since the water is not on the stick. The steam is hot enough so I don't have to put effort scrubbing anything. However it could have a way to store the duct or to detach it. Also, it could have a way to keep the stick upright so it doesn't have to be left laying on the floor when refill is needed. A way to see the water level could be nice too. And since mishandle this equipment can be dangerous, improvement of the stickers could be nice: I made some "stickers" for my machine in case someone that didn't read the manual uses it.

I bought this product a couple of months ago and I am amazed with all the differnt uses. I used it to clean the grout and tiles in my shower, which restored it to just like new. I used it to clean dirt and stains from living room couch and it looked brand new again. I mostly use it to steam clean my house as I have tile only and it does a great job of cleaning dirt and grime that sweeping or vacuuming leaves behind.

I use this product one time, it seemed to work well. I followed all the instructions. I went to use it again, but cannot get it to open. The seal is stuck. Absolutely stuck. There is absolutely no way to open it. I’m stuck with a product I can’t use. I read about this issue online on forums, looking for a way to open it… it seems to be a common issue. I suggest looking elsewhere for better product and without this design flaw.