Very satisfied with my purchase. I have been using steam cleaners for several years and I find that it is one of the best on the market in terms of value for money . It is compact, powerful and very handy with its handle. Only downside: no gauge to check the amount of water in the tank but I fill it completely each time. Sufficient autonomy for regular cleaning of a villa. Too early to check its solidity over time but the after-sales service is very efficient despite the distance (more efficient than some companies in France) I highly recommend.

I had tried another brand in the past and it is nothing comparable to this one! It is impressive! Light, robust and very powerful. I even started to enjoy cleaning the house, especially the bathroom! I'm glad I don't use toxic and abrasive products to remove mold stains from the shower joints anymore! Also, I had to call customer service with a question and WOW! OUTSTANDING service. Thank you, Maria!

I absolutely love this machine, I use it several times a week steam cleaning my tile floors, also has an attachment which is great to clean the grout.. It took the old wallpaper off in my bathroom and bedroom so quickly and easily. I use it to clean the walls and baseboards. What my son does with the machine is amazing, I burnt my carpet with a electrical cord twice and not in a corner, I was just sick thinking I would have to replace the carpet, my son worked with the machine and got the burn marks out, unbelievable. I bought both my granddaughters one for a Christmas gift, they love it too! This is my second machine, I worn the first one out after years of use, no regrets owed me nothing, always does a Great Job!

After owning this product for some time I'll start by saying what I dont like, and what needs improving. The funnel area to fill the machine is too small, even whenever pulling the trigger it takes some time to fill and to empty. Also, with calcium build up its hard to flush that calcium out with such a small hole. A bleeder valve would be nice to release steam/pressure whenever done. Funnel opening needs to be bigger for sure or a way to be able to clean the elements. Things I like, you can clean anything and it does an amazing job. I do car detailing and whenever I bring the Neat out people are crazy about it. I also like it doesn't take long for your surface to dry, whether it be floors or upholstery. I convinced my grandmother to buy one, now I'm working on the mother in law. Upgrades to this unit for the price would be appreciated as I would just sell my old unit and buy the Neat 2.0 with a bigger funnel / easier boiler cleaning functionality.

I purchased a few months ago and used it to clean my entire downstairs flooring grout (kitchen, bathroom, dining room, and large living room). It came out very nice, however was a lot of work (2 mos of weekend work) due to the small size of brushes. I wore out all four brushes. Other steam cleaning jobs around the house (glass, stovetop, sinks) are much easier and I love the thorough cleaning.

I bought this product a couple of months ago and I am amazed with all the differnt uses. I used it to clean the grout and tiles in my shower, which restored it to just like new. I used it to clean dirt and stains from living room couch and it looked brand new again. I mostly use it to steam clean my house as I have tile only and it does a great job of cleaning dirt and grime that sweeping or vacuuming leaves behind.

We are using this to deep clean a rental home that had no cleaning done when the tenants moved - it was rather gross! This has done an amazing job on the tile and grout in the bathroom showers and floors and the toilets. Used it on the washing machine - it can once again be used to clean clothes! I highly recommend this amazing cleaning tool!

You know this is an amazing when both my mother and mother-in-law own one after seeing how much I get done and effortlessly. After owning for almost a year now, this is the most amazing cleaning device and worth every single penny. It is versatile and allows you to clean and sanitize multiple surfaces in the household. I have moved twice and have used the Dupray to sanitize and deodorize every single surface, including walls. The upholstery attachment has kept my couches cleaning and fresh smelling.

I am astounded by this steam cleaner. I got it the other day and have cleaned EVERYTHING in my kitchen and I'm starting on my bathroom today. Easy to fill, set up and use, this will pay for itself over and over. The main reason I got the Neat is the lifetime boiler warranty. I haven't been this pleased with a purchase in a long time or this excited to clean EVER!.

I bought this cleaner about 3 months ago and so far so good. This steamer is very easy to drag around and very light since the water is not on the stick. The steam is hot enough so I don't have to put effort scrubbing anything. However it could have a way to store the duct or to detach it. Also, it could have a way to keep the stick upright so it doesn't have to be left laying on the floor when refill is needed. A way to see the water level could be nice too. And since mishandle this equipment can be dangerous, improvement of the stickers could be nice: I made some "stickers" for my machine in case someone that didn't read the manual uses it.