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Customer reviews for Member's Mark Foaming Hand Soap Dispenser for
Member's Mark Foaming Hand Soap Dispenser
4.3 out of 5 stars
stars299 ratings299 reviews
  1. 5 stars71% (212)
  2. 4 stars13% (38)
  3. 3 stars4% (11)
  4. 2 stars1% (4)
  5. 1 star11% (34)
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Showing 271-280 of 299 reviews
Jan 16, 2025
owner
1 out of 5 stars review

Foaming soap

You better get it togethher Sams club, BJs is coming to town. You bait customers with products then switch or remove the product. Cant have a soap dispenser if you cant buy the soap

Helpful?2QQDKLW08HOH13912715825
reply from Member's Mark Team

We apologize for this experience, owner. The hand soap dispenser refills are being restocked and will be available soon in all clubs.

Dec 7, 2024
Longhorn
1 out of 5 stars review

DO NOT BUY

Bought last month but just tried to fill it with Member's Mark foam soap pouches. I am having the same problem all the OTHER 1 STAR reviews are having. The soap pouches do not fit correctly to enable the pumping mechanism.

Helpful?2QQDKLW08HOH13912715825
reply from Member's Mark Team

We're sorry for the experience, Longhorn. Please consult the instructions sheet in the box for details on dispenser installation and refilling. Our Member Support team is available at (888) 301-0332 if you need any help.

Mar 5, 2025
Old and Grumpy
1 out of 5 stars review

Why?

Im in the same situation as many of others who reviewed this dispenser. I have 3 of them. So what does Sam's decide? Lets stop carrying the soap refills it requires. Brilliant

Helpful?2QQDKLW08HOH13912715825
Feb 19, 2025
Mike
1 out of 5 stars review

Sams has no soap to put in this dispenser.

Sams is selling this dispenser and has no soap to put in it. Seems pretty dishonest if you ask me. Would not be bad if they offered some other brand that fit in it.

Helpful?2QQDKLW08HOH13912715825
Jul 22, 2025
anonymous
1 out of 5 stars review

Unannounced Price hike and dispenser change.

I've been a loyal buyer of the Sam's Club foaming hand soap refill packs for a long time. They used to be a great deal at around $9, but the recent jump to nearly $15 is disappointing especially since it's for the same amount of product. What’s even more frustrating is that they modified the dispenser design without informing returning customers. There’s no clear communication on whether the new soap packaging fits the old dispensers, and that’s a problem for those of us who’ve been reusing the same models for years. I understand costs can rise, but changes like this should be clearly labeled, especially when you're altering something as specific as a refill system. Loyal customers deserve better transparency and consistency. Please consider improving your product update communication in the future.

Helpful?2QQDKLW08HOH13912715825
Jan 16, 2025
soap
1 out of 5 stars review

no refills

We bought 7 of these and can not get refills of soap-will you all be refunding for the soap dispensers since you stopped carrying the soap?

Helpful?2QQDKLW08HOH13912715825
reply from Member's Mark Team

We apologize for this experience, soap. The hand soap dispenser refills are being restocked and will be available soon in all clubs.

Mar 3, 2025
Assisted Living Facility
1 out of 5 stars review

NO REFILLS AVAILABLE FOR MONTHS

THE REFILLS HAVE BEEN DISCONTINUED AND ARE NOT AVAILABLE. CANNOT FIND ANOTHER SOAP TO USE IN THIS DISPENSOR SO SHOPPING FOR ALL NEW DISPENSORS.

Helpful?2QQDKLW08HOH13912715825
Jan 6, 2025
db1
1 out of 5 stars review

Soap out of stock!

Typical for Sam's. The stuff you really need is ALWAYS out of stock. You simply cannot get refills for these. DO NO BUY!

Helpful?2QQDKLW08HOH13912715825
reply from Member's Mark Team

We're sorry for this experience, db1, and we ask that you please keep checking back as this will be restocked soon.

Nov 21, 2024
mar
1 out of 5 stars review

Something is wrong.

I just bought 8 of these for my school. Once I get the refill in the dispenser and press the dispensing pad nothing happens. No resistence and no soap. Help!

Helpful?2QQDKLW08HOH13912715825
reply from Member's Mark Team

We regret any inconvenience caused, mar. For step-by-step guidance on installing and refilling the dispenser, please check the instructions sheet inside the box. Don’t hesitate to contact our Member Support team at (888) 301-0332 if you require assistance.

Jan 22, 2025
TN
1 out of 5 stars review

No refill!

I think i need to take all 6 of them on my walls to return to Sams. They cant refuse my return since it cant be use anymore due to the unavaible produces.

Helpful?2QQDKLW08HOH13912715825
reply from Member's Mark Team

We apologize for your experience, TN. The hand soap dispenser refills are being restocked and will be available soon in all clubs.