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Customer reviews for Member's Mark Foaming Hand Soap Dispenser for
Member's Mark Foaming Hand Soap Dispenser
4.3 out of 5 stars
stars
300 ratings300 reviews
  1. 5 stars71% (213)
  2. 4 stars13% (38)
  3. 3 stars4% (11)
  4. 2 stars1% (4)
  5. 1 star11% (34)

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Showing 281-290 of 300 reviews
Nov 25, 2024
DMS
1 out of 5 stars review

Defective

These are defective and fail to function as intended. They lack the mechanism required to pump the soap out. They do not work and we will be returning them.

Helpful?2QQDKLW08HOH13912715825
reply from Member's Mark Team

We apologize for this experience, DMS, and hope you had a hassle-free return.

Mar 3, 2025
zhi
1 out of 5 stars review

Useless

A dispenser without soap should not be sold. It’s useless on its own and misleading to customers.

Helpful?2QQDKLW08HOH13912715825
Mar 6, 2025
dissatisfied customer
1 out of 5 stars review

null

Very disappointing . I bought 3 and since then no soap to put in soap dispensers.

Helpful?2QQDKLW08HOH13912715825
Jan 23, 2025
susie
1 out of 5 stars review

No refill!

When will the soap refills be back in stock? My dispensers are fairly new.

Helpful?2QQDKLW08HOH13912715825
reply from Member's Mark Team

We apologize their unavailability, susie. The hand soap dispenser refills are being restocked and will be available soon in all clubs.

Jan 17, 2025
Unhappy Locky
1 out of 5 stars review

No refils.

I bought several of the these for my business. Now there are no refills.

Helpful?2QQDKLW08HOH13912715825
reply from Member's Mark Team

We apologize for this experience, Unhappy Locky. The hand soap dispenser refills are being restocked and will be available soon in all clubs.

Dec 3, 2024
JessKa
1 out of 5 stars review

Had to return

This is not compatible with Members Mark foaming hand soap

Helpful?2QQDKLW08HOH13912715825
reply from Member's Mark Team

We're sorry for this experience, JessKa, and hope you had a hassle-free return.

Nov 25, 2024
Bob05
1 out of 5 stars review

Don't work

These don't work with the soap refills on Sams website. They don't show any soap that does. I purchased 6 of them and they are no good to me.

Helpful?2QQDKLW08HOH13912715825
reply from Member's Mark Team

We're sorry for the experience, Bob05. Please consult the instructions sheet in the box for details on dispenser installation and refilling. Our Member Support team is available at (888) 301-0332 if you need any help.

Jan 6, 2025
need soap
3 out of 5 stars review

null

I replaced all of my soap dispensers 3 months ago. Now I cannot get soap refills. Please let people know whats going on. Are we ever getting refills again!!

Helpful?2QQDKLW08HOH13912715825
reply from Member's Mark Team

We apologize for this inconvenience and ask that you please keep checking back as it will be restocked soon.

Jul 22, 2025
anonymous
1 out of 5 stars review

Unannounced Price hike and dispenser change.

I've been a loyal buyer of the Sam's Club foaming hand soap refill packs for a long time. They used to be a great deal at around $9, but the recent jump to nearly $15 is disappointing especially since it's for the same amount of product. What’s even more frustrating is that they modified the dispenser design without informing returning customers. There’s no clear communication on whether the new soap packaging fits the old dispensers, and that’s a problem for those of us who’ve been reusing the same models for years. I understand costs can rise, but changes like this should be clearly labeled, especially when you're altering something as specific as a refill system. Loyal customers deserve better transparency and consistency. Please consider improving your product update communication in the future.

Helpful?2QQDKLW08HOH13912715825
Jan 2, 2025
not happy biz customer
1 out of 5 stars review

Refills out of stock again

As other reviews state, it can be hard to insert the refill pouch, but we figured it out & have been using these in our business restrooms for about 6 years & have been generally satisfied EXCEPT there were no refills available for lenghty period during the pandemic & again now... unacceptable. Its moves like tgis that have made us move more of our (substantial) weekly purchases away from Sams.

Helpful?2QQDKLW08HOH13912715825
reply from Member's Mark Team

We're sorry for this experience and ask that you check back soon for availability.