Ok so it just arrived but it is so hard I can't imagine sleeping on it tonight. I ordered the reserve pillow top soft and actually called S&F because I thought maybe the wrong bed was delivered. Unfortunately it is the right bed and it is hard as a rock. I don't understand at all how this could be so hard and be described as pillow top soft. Customer service told me it will soften up. I'm so sorry I ordered this and right now have no doubt I'll be returning for a refund as soon as humanly possible.

Beautiful color and design of our new Reserve pillowtop firm matress. It pairs perfectly with our smart ergo platform for the best comfort and support you could ask for. We are high up on the 17" matress and feeling great each morning we wake. Thank you for this top quality product which will last for years and provide comfort and a great night's sleep for us.

We had our mattress delivered today so have not slept on it yet. The buying experience was excellent. James Foreman was our Outfitter and he took as much time as we needed to test each mattress and find the one that was best for our sleep needs. He explained the pros and cons of each mattress and also explained their mattress recycling program as well as their delivery experience. By the time we left the store, we were confident that we could make a decision and be happy with our mattress. The next day, I placed the order with Steve, the manager, who also explained the delivery and mattress pickup process. Our mattress came on time and was quickly taken upstairs and installed along with the box springs we bought. We used our current metal frame and the mattress and box springs fit perfectly. All in all, we had an excellent experience with Mattress Outfitters and I will recommend them to friends and family. Thanks, James and Steve, we appreciate your knowledge and professionalism.

I've never bought a high end mattress. I bought this without shopping around. I laid down on it at the store and didn't want to get up. I still feel that way 7 months later and I look for any excuse to be on my mattress. My body never hurts after I wake up. All friends and relatives who come over lie down on it to see what I mean, and they don't want to get up. From a health perspective, no achy joints and able to sleep comfortably through each night have made this purchase worth while.

[This review was collected as part of a promotion.] I've really enjoyed the feel and comfort of this bed except for a big flaw. It's the buttons riddled throughout. They just don't let me or my partner truly enjoy the pillow top mattress. They are hard and when tossing or turning in bed we sink into them. The only relief has been adding a comforter and blanket over the bed but then we feel that defeats the purpose. Other than that, yes the bed is is super luxurious feeling and looking. I missed the bed on a vacation but when I got back to my bed I turned over and felt the jab of the button on my side and I remembered how this mattress is close but not there yet. At least with the pillow top version.

[This review was collected as part of a promotion.] We badly needed a new mattress. I was begrudgingly looking for a new one as our previous experiences had been pretty poor. We tried so many mattresses before our last purchase, and thought we loved the one we chose. But once it was home, it felt like something completely different - in the worst ways. We tolerated it for a while because we'd paid so much for it. But it was time for a new mattress. Enter the Stearns and Foster Lux Hybrid mattress. I wasn't sure how it would feel since we didn't test it first. But it well exceeded all of my expectations. It's beautiful to look at and to sleep on. It has just the right amount of plushness and firmness. It doesn't sleep hot at all, which was a concern for us. Our regular queen sheets fit perfectly. We don't need a mattress topper! I would buy this mattress again! Highly recommend!

[This review was collected as part of a promotion.] This mattress surprised me so much! I was scared when I sat on it how much it sinks in and it is definitely the softest mattress I've ever owned, but my sleep was amazing! It is so soft and you sink in quite a bit and as a side sleeper I thought it might not be comfortable all night. Instead of not being comfortable I had one of the most restful sleeps ever. Even my Oura ring next morning showed me that my sleep was excellent and that there was barely any movement all night.

[This review was collected as part of a promotion.] This mattress is a huge upgrade from our previous one. It's very soft and cushiony while still being supportive. We have it on a platform bed with slats, so we did not need a foundation and I'm glad because the mattress is very tall in itself. You'll need sheets with deep pockets in order to fit! There's a reason why Stearns & Foster is the best.

[This review was collected as part of a promotion.] This bed is fantastic! We ordered a "bed in a box" type mattress years ago for convenience and price. While they seem comfortable initially, they quickly decline in quality. The Stearns and Foster Reserve is the first traditional mattress we have had in years. When presented with the opportunity to review one of Stearns and Fosters mattresses from Bzzagent, I still wanted to do my research. I landed on the Reserve collection soft pillowtop. The pillowtop provides an extra layer of cushioning that is very comfortable. I tend to get very warm while sleeping, so the cooling fibers were very important to me. While lots of products claim to be "cooling", this mattress has delivered on that claim. The pillowtop cover is made of Tencel, which is a high-end fabric known for its exceptional temperature regulation. It has a silky moisture wicking fabric feel to it. Our summer heat is brutal, so this was the perfect time to test the cooling capabilities. Another feature I love is the dual support. The mattress has a comfort layer with TEMPUR-Indulge memory foam, but also a support layer with Intellicoil HD. One issue we have had with the foam mattresses in a box is they tend to lose their shape and sag over time. They don't provide support long term. My husband is a side sleeper, and I am a stomach sleeper, we both find this mattress very comfortable and supportive. It provides a good night's sleep to every type of sleeper. If there is any question on quality and standing the test of time, just try lifting and moving the mattress. It is extremely heavy! That may be the only negative about it. When trying to change the sheets it is slightly more difficult to lift and get the sheets on. I will take that minor inconvenience any day to have the quality rest we have been getting on this mattress. Goodbye bed in a box!

[This review was collected as part of a promotion.] The Stearns & Foster Reserve Firm Pillowtop mattress is a game-changer for anyone suffering from back pain. From the moment I laid down on it, I could feel the exceptional support it offered to my spine. The perfect blend of memory foam and firm coils cradles my body's contours and alleviates pressure points. Waking up after a night on this mattress leaves me feeling refreshed and pain-free, ready to take on the day. Its superior motion isolation ensures uninterrupted sleep, even with a restless partner. Overall, the Stearns & Foster Reserve Firm Pillowtop is a must-have investment for anyone seeking a comfortable and effective solution to their back woes.