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Customer reviews for SAMSUNG 85” Class Q80D Series 4K QLED Smart TV for
SAMSUNG 85” Class Q80D Series 4K QLED Smart TV
4.5 out of 5 stars
stars
473 ratings437 reviews
  1. 5 stars73% (347)
  2. 4 stars13% (62)
  3. 3 stars5% (24)
  4. 2 stars3% (16)
  5. 1 star5% (24)

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Showing 71-80 of 437 reviews
Mar 30, 2025
Reviewer name: Wilbuyagain4sure
5 out of 5 stars
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] I purchased this smart TV a couple yrs ago and to this day it works, shows exactly like the day we bought it. The features that come with it and the things it offers and can do. We love it. Its almost exactly like having a huge cell phone all except being able to make phone calls. We will definitely be purchasing another (but a newer model) when the time comes.

Review from Samsung US
Helpful?6N90SMS72AV513911760135
Feb 20, 2025
Reviewer name: gyrojohn
2 out of 5 stars
2 out of 5 stars review

Don’t touch that dial or any other setting

This is my second Samsung LED TV. My first one worked perfectly those years until a power surge. This TV has user setting problems confirmed by an internet search, First: Intermittently when first turned on, the picture is stuck in a small square in the upper left corner. Turning the TV off then back on resolves this problem. Second: Using the “Settings” button to adjust the brightness has little to no effect on the brightness. To get the expected response to the brightness number, I need to go to the main home menu then exit for the adjustment to take affect. Third: Pressing the main menu home button stops the picture and sound, shows all optional settings, and it’s not obvious what menu is going to be adjusted until you start using the direction keys. Fourth: All but the “Standard” picture mode presents a picture that won’t reproduce skin tones that are real. Even then, some “red” colors flash when moving in the video (eg. auto brake lights when the camera is panning). Fifth: When turning on the TV in a dark or low light room, the picture flashes a blinding white light for a second. Sixth: The brightness level is barely adjustable and too bright in the darkest room.

Review from Samsung US
Helpful?6N90SMS72AV513911760135
reply from Samsung Specialist

gyrojohn, Thank you for sharing your thoughts on the picture quality of your TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update. If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1. Standard: Is the default mode suitable for general viewing environments 2. Dynamic: Makes the picture brighter and clearer in bright viewing environments 3. Eco: Provided to save energy 4. Movie: Suitable for watching TV or movies in a dark room 5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching. Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode. If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Apr 2, 2024
Reviewer name: HotPoker
5 out of 5 stars
5 out of 5 stars review

Amazing clarity and motion!

[This review was collected as part of a promotion.] I have a friend that purchased this TV. We started playing games and I commented that this TV was amazing. Then we watched the Purdue v. Tennessee in the elite 8 March madness tourneys. I was like man there is zero blur or tracking issues with the ball. The ball actually looked like you could steal it. It was amazing experience. Just go buy it..I will be soon!

Review from Samsung US
Helpful?6N90SMS72AV513911760135
Aug 5, 2024
Reviewer name: Hilla082
5 out of 5 stars
5 out of 5 stars review

Fantastic tv

[This review was collected as part of a promotion.] I love this tv, the picture quality is fantastic the sound quality is pretty good for tv speakers, connects to Bluetooth great. Although sometimes randomly disconnects from wifi. Never have received an update.

Review from Samsung US
Helpful?6N90SMS72AV513911760135
Sep 24, 2024
Reviewer name: Howardson2001
5 out of 5 stars
5 out of 5 stars review

This TV is gorgeous

[This review was collected as part of a promotion.] From picture clarity to sound quality and the TV intuitive function, the product is a complete package for what I am looking for in a TV. In addition, my kid also loves gaming feature that is now a part of the TV. Tumbs up to job well done, Samsung Team.

Review from Samsung US
Helpful?6N90SMS72AV513911760135
Feb 5, 2025
Reviewer name: Marshbd
5 out of 5 stars
5 out of 5 stars review

A needed visual and audible experience

Purchased before the holidays and I'm blown away. I use mostly for movies, sports, and gaming. Some folks say sports don't look great, those people are wrong. The color, clarity, and gaming features are fantastic. The seamless integration with our Q-Series Sound Bar delivering a Q-Symphony feature creates an rich audible experience as well. Couldn't be happier with this purchase. If you're on the fence of QLED vs OLED, the experience with the Q80D has been incredible.

Review from Samsung US
Helpful?6N90SMS72AV513911760135
Jun 5, 2025
Reviewer name: DaveK
4 out of 5 stars
4 out of 5 stars review

Nice TV for the Price, But...

I'm older, but I've *always* been a "manual" guy. I want to read my instructions and not have to be intuitive on trying to figure out my remote. That's one of the issues I have with most products these days, saving paper in the interests of "saving the planet" (don't get me started on that...), but I digress. I/We haven't been able to fine tune the picture on this set, which is supposed to be steps above the crystal display. That's my/our main frustration with the set. The size is virtually perfect for our viewing space. We enjoy the free channels Samsung provides. Picture quality and variations between sources and channels -- all allegedly high-quality resolution -- is frustrating. I wish there was a simple way to equalize these settings. Even a Samsung-produced video on subjects like this would be helpful (if you won't give me my 'stinkin' manual,' that is). Back to that remote, my larger fingers frequently hit one of the proprietary buttons below the volume bar, switching away from what we're watching and requiring a less-than-instantaneous scramble to return to what we were watching (typically at a critical moment, of course). Typically like and appreciate the Samsung line. Picture quality is frustrating. Searching for a solution is frustrating. The remote is a little bit too tiny. Would appreciate a written manual. Other than that, we're happy.

Review from Samsung US
Helpful?6N90SMS72AV513911760135
May 23, 2024
Reviewer name: PamelaBsp
5 out of 5 stars
5 out of 5 stars review

Incredible!

[This review was collected as part of a promotion.] I was on the hunt for a 50” TV after the one I had from another brand started to freeze and turn off for no reason. I only had that TV for about a year, so I was hesitant about spending more money on another, but I knew I had to be very thorough about which one I'd be spending the money on. I’m BEYOND happy I went with this option, the sound is absolutely amazing, and don’t get me started on the picture quality, I’ve never seen such bright and clear colors. You truly cannot go wrong with Samsung; it’s worth the buck! 100% recommend!

Review from The Insiders
Helpful?6N90SMS72AV513911760135
Mar 5, 2025
Reviewer name: BigJoe
5 out of 5 stars
5 out of 5 stars review

No Disappointment - Great Purchase Decision

We have enjoyed our new TV since December when we purchased it as a Christmas present for each other. The color is beautiful, the sound amazing and the way it can hook right into our modem helps with great viewing. No regrets, we wish we had purchased this sooner.

Review from Samsung US
Helpful?6N90SMS72AV513911760135
Apr 22, 2025
Reviewer name: TVPlus
5 out of 5 stars
5 out of 5 stars review

Easy antenna setup

I bought this a month ago to replace our April 2011 purchase 55” Samsung, that refuses to fail. Primary reason for purchase was to get past having to use a dongle for wireless network. Also purchased Samsung because of Samsung TV Plus. New unit works flawlessly.

Review from Samsung US
Helpful?6N90SMS72AV513911760135