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Customer reviews for SAMSUNG 85” Class Q80D Series 4K QLED Smart TV for
SAMSUNG 85” Class Q80D Series 4K QLED Smart TV
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4.5 out of 5 stars
stars
473 ratings437 reviews
  1. 5 stars73% (347)
  2. 4 stars13% (62)
  3. 3 stars5% (24)
  4. 2 stars3% (16)
  5. 1 star5% (24)

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Showing 181-190 of 437 reviews
Apr 2, 2025
Reviewer name: WILLY
1 out of 5 stars
1 out of 5 stars review

SAMSUNG DOES NOT COVER THIER REMOTE CONTROL!!!!

BEWARE!! DO NOT PURCHASE A SAMSUNG TV! I PURCHASED MINE 9 MONTHS AGO AND ALREADY THE REMOTE CONTROL IS ALREADY INOPPERABLE AND SAMSUNG SAYS THEY DO NOT COVER THEIR REMOTE! SO MUCH FOR ME EVER BUYING ANOTHER SAMSUNG PRODUCT

Review from Samsung US
Helpful?6N90SMS72AV513911760135
reply from Samsung Specialist

Hi WILLY, I’m sorry to hear your SolarCell Remote is not working as expected. Please try these steps which may help resolve this: 1. Press and hold Return and Microphone buttons (diagonally up and to the right of Return). This will reset the remote. 2. Stand within 1 foot of the TV and press and hold Return and Play/Pause simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected If you’re still experiencing issues with the remote, please also try the following: - Unplug the TV for 30 seconds, and plug it back in. - Try moving closer to the TV and re-pairing. - Check to see if your remote is charged: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery - Check for available firmware updates on your TV: Settings > Support > Software Update > Update Now I hope the above helps. Should the issue persist, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Feb 5, 2025
Reviewer name: Dogwalker
5 out of 5 stars
5 out of 5 stars review

Excellent purchase

I bought my Samsung 65” TV last summer. I have been surprised by what it can do and access to Samsung tv+. Picture is flawless and once you learn the remote and available apps it’s easy to get to where you want to be.

Review from Samsung US
Helpful?6N90SMS72AV513911760135
Dec 26, 2024
Reviewer name: panchodelrancho
4 out of 5 stars
4 out of 5 stars review

Great tv with some issues.

[This review was collected as part of a promotion.] Great tv with many features. only downside is the glare. it's definitely distracting. at this price point I expected better.

Review from Samsung US
Helpful?6N90SMS72AV513911760135
Feb 5, 2025
Reviewer name: Dave
1 out of 5 stars
1 out of 5 stars review

Not happy

I have noticed that there are white blotches forming along the top of the screen. They appear to be getting worse. It is less than 1 year old. I think it is still under warranty, but can not get ahold of anyone for help.

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Review from Samsung US
Helpful?6N90SMS72AV513911760135
reply from Samsung Advisor

Hi Dave, I’m sorry to hear that you’re experiencing screen abnormalities on your new Q80D TV. Please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test. If this occurs on all sources and the picture test, this may require service. For help with setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

May 10, 2025
Reviewer name: AshNarv
5 out of 5 stars
5 out of 5 stars review

Pricy but worth it

[This review was collected as part of a promotion.] There is little lag and the screen is crisp! We bought this in a spur of the moment but really enjoy it. Sound could be better but I just like to sit in the sound.

Review from Samsung US
Helpful?6N90SMS72AV513911760135
Apr 27, 2025
Reviewer name: Jethro4show
5 out of 5 stars
5 out of 5 stars review

Terrific tv

[This review was collected as part of a promotion.] Had it for over a year without any issues. Takes only a few seconds for apps to load when first turning on. Gets a lot of use.

Review from Samsung US
Helpful?6N90SMS72AV513911760135
Aug 5, 2024
Reviewer name: Samsungrules
5 out of 5 stars
5 out of 5 stars review

Great Samsung TV

[This review was collected as part of a promotion.] Current Samsung TV had worked great. Nice clear picture. Easy for my wife to see the picture. Used for streaming.

Review from Samsung US
Helpful?6N90SMS72AV513911760135
Dec 27, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Love The Frame TV

[This review was collected as part of a promotion.] Looks like a painting when hanging above our fireplace and works very well as a TV. The speakers are pretty descent so have not bothered with external speakers yet but likely will.

Review from Samsung US
Helpful?6N90SMS72AV513911760135
Mar 20, 2025
Reviewer name: Christine
5 out of 5 stars
5 out of 5 stars review

Love the quality

[This review was collected as part of a promotion.] I have always purchased Samsung TVs. This by far is the best that I have owned? Great picture, sound and appearance,

Review from Samsung US
Helpful?6N90SMS72AV513911760135
Apr 8, 2025
Reviewer name: TwinTrbo
5 out of 5 stars
5 out of 5 stars review

Image is perfect

[This review was collected as part of a promotion.] Love the TV simply due to how great is immerse you into whatever you're watching. Especially at night. Looking forward to upgrading soon.

Review from Samsung US
Helpful?6N90SMS72AV513911760135