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Customer reviews for SAMSUNG 85” Class Q80D Series 4K QLED Smart TV for
SAMSUNG 85” Class Q80D Series 4K QLED Smart TV
4.5 out of 5 stars
stars
473 ratings437 reviews
  1. 5 stars73% (347)
  2. 4 stars13% (62)
  3. 3 stars5% (24)
  4. 2 stars3% (16)
  5. 1 star5% (24)

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Showing 161-170 of 437 reviews
Nov 18, 2024
Reviewer name: LOVEmyTV
5 out of 5 stars
5 out of 5 stars review

Great product easy to install easy to use

[This review was collected as part of a promotion.] I love my Samsung TV! It's super easy to connect with my phone, which makes everything so convenient. If I can't find the remote, I can use my phone to control it too. It’s lightweight, so hanging it on the wall was a breeze, and it looks stylish in my room. I’m so happy with it!

Review from Samsung US
Helpful?6N90SMS72AV513911760135
Mar 5, 2025
Reviewer name: JackS
5 out of 5 stars
5 out of 5 stars review

Great TV

TV was carefully packed with more then enough packing material to protect it during shipping. TV was easy to unpack and to affix to our wall mount (2 people for hanging). TV has a beautiful picture and deicent sound. Since this is my first experience with streaming services and a smart TV so I am still in the learning mode, but so far so good. I would highly recommend this Tv to friends and family.

Review from Samsung US
Helpful?6N90SMS72AV513911760135
Mar 7, 2025
Reviewer name: BOBENGINEER
3 out of 5 stars
3 out of 5 stars review

Not fun or easy to operate

It is AWFUL -- If I had realized it was "AI" operated, I never would have bought it. Video is impressive -- Audio is OK, - But a real pain to live with esp its reading the screen information. I have the User manual -- But I need a training course on how to set it up for my enjoyment. The user Control is a piece of crap !!

Review from Samsung US
Helpful?6N90SMS72AV513911760135
reply from Samsung Specialist

BOBENGINEER, We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the Q80DD TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the Q80DD TV to download the guides you would like. The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Mar 11, 2025
Reviewer name: Sam
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

NO...at least to the delivery service.

This was delivered already broken...turned it on and realized the screen was shattered.

Helpful?6N90SMS72AV513911760135
reply from Samsung

Sam,We appreciate you sharing your delivery experience and having received a damaged unit. Please follow up directly with Sam's Club for assistance in correcting this situation. We hope your issue is resolved in a timely manner. Should you have questions regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Specialist

Aug 25, 2024
Reviewer name: Dan Sweeney
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Sibling likes picture quality and is happy with it

Bought this for my sibling and he likes picture quality a lot. He is happy with it in his home.

Helpful?6N90SMS72AV513911760135
Oct 29, 2025
Reviewer name: Sports
5 out of 5 stars
5 out of 5 stars review

Great Picture Quality.

Received tv about a month ago and very happy with picture quality.

Review from Samsung Canada
Helpful?6N90SMS72AV513911760135
Jan 1, 2025
Reviewer name: Sandy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fantastic!

Fantastic! Great picture, great service from Sam’s.

Helpful?6N90SMS72AV513911760135
May 15, 2025
Reviewer name: CG
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect!!

This is the best tv ive ever owned. I couldn't be happier!!

Helpful?6N90SMS72AV513911760135
Oct 29, 2025
Reviewer name: rubio0330
5 out of 5 stars
5 out of 5 stars review

Great

Really like the tv. I got it like 2 month ago and still very nice.

Review from Samsung Canada
Helpful?6N90SMS72AV513911760135
Nov 26, 2025
Reviewer name: No nick name at this time
5 out of 5 stars
5 out of 5 stars review

Amazing picture and features

Now I actually watch television, prior to this tv I had no interest.

Review from Samsung Canada
Helpful?6N90SMS72AV513911760135