Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)

Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm) for

Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)

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4.2 out of 5 stars

stars264 ratings173 reviews

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Showing 161-170 of 173 reviews

Nov 6, 2024

Kevin

5 out of 5 stars review

Verified Purchase

Love it!

Helpful?

reply from Performance Sleep Products

Hi Kevin - We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Nov 24, 2024

Panda

5 out of 5 stars review

Comfortable and supportive

This mattress compares to one we spent several thousand on with a black cover. It is incredibly comfortable and supporting. I was worried about it only having a few reviews but that's probably because people are too busy sleeping on this awesome bed. Unpacking was easy. You will need help carrying it upstairs, but otherwise just fine to do with one person. We also got the zinus base here at Sam's and it supports this bed and it is quiet!

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reply from Performance Sleep Products

Hi Panda- We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Oct 14, 2024

Dabo

4 out of 5 stars review

Verified Purchase

Matters's firmness' rating

did not find information on the mattress stating if it was med or firm mattress, ordered firm

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Jun 23, 2025

Joe

5 out of 5 stars review

Surprisingly Comfortable for a low cost bed.

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reply from Member's Mark Team

Thank you for the 5-star review, Joe!

Jan 3, 2025

Dude

5 out of 5 stars review

Verified Purchase

Great sleep

Can't wait for bedtime now!

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Oct 14, 2024

RJE

5 out of 5 stars review

Verified Purchase

Matress

We love this mattress, not too hard and not too soft.

Helpful?

reply from Performance Sleep Products

Hi RJE - We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Feb 19, 2025

Amy

5 out of 5 stars review

Great Mattress

I was very skeptical buying a mattress in a box, but this did not disappoint. The mattresss is so comfortable and honestly better than any very expensive brand I have purchased in the past. Highly recommend!

Helpful?

reply from Performance Sleep Products

Thank you Amy for the feedback! Using premium materials and design is exactly what we are aiming for but without the premium price. This luxury mattress is truly and exceptional value using very high-quality components. So glad you love your mattress!

Nov 23, 2024

Woman Of The House

5 out of 5 stars review

Best sleep thus far! Two months later, review.

I purchased the medium in a size king. The mattress is soft yet firm to the weight of my body. My only issue is the corners of the bed did not fully inflate out so it's shaped like a muffin on the corners. Too much of a hassle to exchange.

Helpful?

reply from Performance Sleep Products

Hi - We are pleased to hear that you are happy with your purchase. Thank you for your review :)

May 29, 2025

Ghostbusters

3 out of 5 stars review

Hybrid Ghostbed vs. Hybrid Premier Hotel Mattress

You get what pay. Sam's Hybrid Premier Hotel mattress is cheaply built. In comparison to Ghostbed with foam surrounding the coils, no foam surrounding the coils on Sam's premier Hotel mattress.Firm is not firm but medium when compared to other hybrid mattress

Helpful?

reply from Member's Mark Team

We're sorry to learn you are unhappy with your mattress, Ghostbusters. To clarify, our innerspring system features hundreds of individually wrapped coils providing long-lasting support. The pocketed coil design reduces motion, provides edge support for a more restful sleep. As a reminder, you can exchange or return your mattress for a full refund with the Member's Mark 100% Satisfaction Guarantee. Contact Member Support at (888) 301-0332 if you need assistance.

Jan 21, 2025

Brett 6179

5 out of 5 stars review

Very good mattress

Only used a few nights but very happy with the medium king. Not too soft. Not too firm. Expanded evenly to over 14 inches in less than an hour. Seems to be made with quality materials. Packaging was very good as well. Mattress is heavy in weight. Will update if rating needs to be changed.

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