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Customer reviews for VIZIO 65" Class M-Series Quantum 4K HDR Smart TV - M65Q7-J01 for
VIZIO 65" Class M-Series Quantum 4K HDR Smart TV - M65Q7-J01
4.5 out of 5 stars
stars
914 ratings742 reviews
  1. 5 stars75% (681)
  2. 4 stars15% (138)
  3. 3 stars4% (32)
  4. 2 stars2% (18)
  5. 1 star5% (45)
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Showing 181-190 of 742 reviews
Dec 12, 2022
Reviewer name: Jacques
4 out of 5 stars
4 out of 5 stars review

Good features but improvement is needed

[This review was collected as part of a promotion.] I like the smart tv features, however, two things are bothering me 1- sometimes I turn the tv on air channels and I only get the voice working on a black screen. I have to change the input to the smartwatch or to another application like Netflix to activate the screen, then go back to air channels to watch. 2- it's not completely compatible with my old vizio sound-bar, the voice quality and level is not stable

Review from vizio.com
Helpful?2WP1PORQUQEC13911415275
Jul 11, 2022
Reviewer name: Cmk/rek
3 out of 5 stars
3 out of 5 stars review

This was our 4th Vizio. We were most disappointed

It took quite a bit of fiddling with the settings to have the picture not look so washed put. We thought the QLED would make for a stunning picture but it has not. For the price, it's a good TV but compared to our LG OLED set, LG knocks it out of the park

Review from vizio.com
Helpful?2WP1PORQUQEC13911415275
Jul 3, 2022
Reviewer name: J¡n01
5 out of 5 stars
5 out of 5 stars review

Amazing TV!

This was my 1st time buying a Video TV and I have to say I wasn't disappointed. The overall price is very affordable, The picture is Amazing and Overexceeded any expectations that I had going in. I love this TV And will definitely be making a future Purchase. I got the M series 4K OLED TV And I highly recommend buying this TV you will not regret your purchase!

Review from vizio.com
Helpful?2WP1PORQUQEC13911415275
Oct 10, 2022
Reviewer name: Flood
2 out of 5 stars
2 out of 5 stars review

Vizio M-Series Quantum 58

[This review was collected as part of a promotion.] This TV is a replacement for a TV I purchased in Nov. 2021. This new TV isn't very good, twice now a huge bright green stripe across the middle. The screen also goes black periodically. Whatever the problem was with the first TV hasn't been fixed in this TV!

Review from vizio.com
Helpful?2WP1PORQUQEC13911415275
reply from Customer Care

Hello Flood, VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.

Sep 3, 2023
Reviewer name: Game room 999
5 out of 5 stars
5 out of 5 stars review

Awesome

[This review was collected as part of a promotion.] This tv is the best I recently accidentally broke my old tv while playing a game and got this one for replacement it works awesome the remote fits in my hand perfectly and the total layout of the smart cast mode is really awesome

Review from vizio.com
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Apr 2, 2023
Reviewer name: Smith78
2 out of 5 stars
2 out of 5 stars review

8 month old tv and already having trouble

[This review was collected as part of a promotion.] Bought this tv 8 months ago and now it's glitching at the bottom of the screen and freezing up. Called in and made a claim since it's still under warranty. Said it would take 48-72 hrs to start a ticket. It's been a week and I haven't heard a word from Vizio.

Review from vizio.com
Helpful?2WP1PORQUQEC13911415275
reply from VIZIO Support

Defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation.

Aug 17, 2022
Reviewer name: Phyllyb
1 out of 5 stars
1 out of 5 stars review

Vizio 58” QLED TV

I bought this tv only three months ago, it continually shuts off and doesn't turn back on! Won't load smartcast , also have to reboot and retype in all my passwords to watch any show. I called support and they did not fix the situation said that they were aware they had problems but no resolution Not sure I would buy another one

Review from vizio.com
Helpful?2WP1PORQUQEC13911415275
reply from Customer Care

Hello Phyllyb, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.

Dec 21, 2021
Reviewer name: DSMc
4 out of 5 stars
4 out of 5 stars review

Pros and con

I love the picture on the tv. The colors are bright and the blacks are very deep. The thing I dislike is the remote. I watch a lot of OTA programming and the remote doesn't have the option to get channel information. The tv is capable but the remote doesn't have the function. This is my 3rd Vizio so I tried another remote and it worked fine. I called the help line and was told “just go buy yourself one”….. not what I was expecting! Minor stuff but pretty important to me, so I just came off the hip and bought myself one.

Review from vizio.com
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Jan 15, 2022
Reviewer name: Joe_V21
5 out of 5 stars
5 out of 5 stars review

Amazing Graphics

I've had the tv for a month now and I can't get over how clear the graphics are and the colors are well balanced not too bright and not too dark. The graphics are very smooth even when playing fast paced games the tv has no pork en processing any games. It has a lot of apps pre installed so there is almost no need for a fire stick or google tv.

Review from vizio.com
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Jan 4, 2023
Reviewer name: Lariro
3 out of 5 stars
3 out of 5 stars review

Great picture quality.....sound quality not so.

I purchased this Vizio M TV in May, 2022. Have had consistent audio issues....rumbling, distortion, etc. Finally an update allowed me to use my AppleTV4, but didn't fix the audio issue. A repairman came to 'fix' the audio issue, but did nothing because in his opinion the repair would fix the problem, might make it worse!

Review from vizio.com
Helpful?2WP1PORQUQEC13911415275
reply from VIZIO Support

In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.